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ibis Melbourne Hotel and Apartments

3.5 star property

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Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Front of property
Business centre
Standard Double Room, Multiple Beds
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
15-21 Therry Street, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(63 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

7.8 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

7.6 out of 10
Good
(18 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

7.8 out of 10
Good
(46 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
ibis Melbourne Central
Melbourne Central Business District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,005 reviews
The price is €69
includes taxes & fees
17 May - 18 May
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 385 out of 1006 reviews
Rating 8 - Good. 401 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria

Disliked: Cleanliness
Dirty horrible hotel. Breakfast was awful I was tricked by the pictures online
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Amazing service!!! Clean room
Stayed 6 nights in Jan 2026

6/10 Okay

Emiro

Liked: Staff & service
The staff were all very friendly. However, the hotel needs some work and service improvements. The breakfast was average and found the coffee really bad. Melbourne is famous for its coffee culture and the hotel didn’t live for the standards of the city. The coffee machine in the breakfast room doesn’t make god coffee. The rooms are not clean daily but every other day. They do the bare minimum when cleaning the rooms (only do the beds!) - I found the floor in my room and the toilet still dirty during the 5 days I was in the hotel. Also, they didn’t collect the dirty cups and top up the coffee amenities. The cleaning was very poor! The room was ok - a bit dated furniture but the bed was comfortable.
Stayed 5 nights in Jan 2026

8/10 Good

Sheldon

Stayed 5 nights in Jan 2026

10/10 Excellent

YVES AGNEL

Stayed 10 nights in Jan 2026

10/10 Excellent

Nigel

Stayed 2 nights in Jan 2026

10/10 Excellent

Vitali

Travelled with family
Liked: Cleanliness
The room is on the older side but clean. The beds were comfortable and the sheets were nice. Minimal in the way of amenities. The staff were helpful and it is a great location. Close to the free trams, the city and Victoria markets
Stayed 4 nights in Jan 2026

8/10 Good

Eion

Good
Stayed 1 night in Jan 2026

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect and comfortable. The staff were helful and the breakfast was sufficient
Stayed 2 nights in Jan 2026

6/10 Okay

DARYL

Travelled with family, Travelled with group
Liked: Staff & service
JUST NEEDS A FRESHEN UP ROOMS WEREA BIT OUT DATED REQUESTED A FEW THINGS THAT NEVER ARRIVED EG CLEAN TOWELA MORE TEA AND COFFEE
Stayed 2 nights in Dec 2025

8/10 Good

Kwok WV

Stayed 4 nights in Dec 2025

8/10 Good

Shela Mbe

Stayed 3 nights in Dec 2025

4/10 Poor

Arijit

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
During checkin, I booked the hotel parking(basement), but the staff guy did not tell us that there was no lift from the car park straight till the floor we were on. If he did, we could have taken out our luggage at the reception and not have to carry our heavy luggage 2 flight of stairs. The room was extremely dark and had no sun light at all !! The building seemed covered from all angles so no sun light could come in. Very poor experience
Stayed 3 nights in Dec 2025

8/10 Good

Ian

Stayed 2 nights in Dec 2025

10/10 Excellent

Zarrar, Cream Ridge

Stayed 6 nights in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

6/10 Okay

SACHIN AVINASH

Travelled with family and small children
Liked: Amenities
No room servicing even after explicitly requesting before we left for the day. The staff was good but property was not enough value for money
Stayed 2 nights in Dec 2025

2/10 Terrible

Prateek

Travelled with family
Disliked: Amenities, property conditions & facilities
Room amenities missing utensils, paper towels, cutlery, water especially after paying extra $100 for early check in
Stayed 1 night in Dec 2025

4/10 Poor

naresh

Disliked: Cleanliness, amenities, property conditions & facilities
The internet did not work. The rooms were not good. The pictures online looked good, but when we got to the hotel, we were very disappointed. The staff were not very nice. They would not let us cancel our stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Zhaojia

Stayed 5 nights in Nov 2025

8/10 Good

Stephen

Stayed 5 nights in Nov 2025

8/10 Good

Nicole

Stayed 1 night in Nov 2025

6/10 Okay

Paul

.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Location, size of room and amenities
Stayed 1 night in Nov 2025

8/10 Good

Vinay

Stayed 8 nights in Nov 2025