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ibis Melbourne Hotel and Apartments

3.5 star property

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Photo gallery for ibis Melbourne Hotel and Apartments

Local cuisine
In-room safe, individually furnished, desk, laptop workspace
Exterior
In-room safe, individually furnished, desk, laptop workspace
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪3 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1002)
The price is €77
for 1 room
includes taxes & fees
3 Jul - 4 Jul
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

Hotel with a restaurant, a quick walk to Queen Victoria Market
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

paul

Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, on edge of free tram zone & near plenty of restaurants & cafes . Plus Queen Victoria Market just across the road. Friendly reception staff , very helpful. Would recommend & stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Helen

Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Close to market.
Stayed 2 nights in Feb 2025

6/10 Okay

Loan

Stayed 3 nights in Mar 2025

6/10 Okay

Siddhartha

Travelled with family, Business traveller
The inroom safe doesn’t work. For both rooms we stayed in, we were informed none of the safes work.
Stayed 7 nights in Feb 2025

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night but happy to return. We liked the entrance to the building - Welcoming and clean - a good first impression! Receptionist was very helpful both on arrival and departure. Use of the Porter trolley was helpful. We had a Standard Queen which was spacious for two people. Very clean bedding and the whole accommodation was well presented and clean. ATe at El RIncon walking distance and would highly recommend. Lots of unique interesting shops in area: Yarn STrong Sista and the Queen Vic market for example but as it was SUnday they shut by 4pm and we had to prioritise eating :) WOuld like to return and investigate more. Thanks IBIS great price too!
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The two bedroom apartment was ideal for our needs, well equipped and surprisingly roomy. Staff were lovely. Proximity to the edge of the free tram system on Elizabeth St was a big plus. Close to Queen Victoria Market too, and plenty of eateries. We'll book again next visit!
Stayed 4 nights in Feb 2025

6/10 Okay

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is old and dated, I felt like I was in a detention Centre. The staff are great they go out of their way to make you feel welcome. Property needs to be refurbished to reward the staff for all their hard work, if the property was not so dated I would have scored it alot higher.
Stayed 2 nights in Feb 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door from bedroom to bathroom was a joke making it a hazard in the middle of the night as it opened inwards and blocked the bathroom no tea towel ,shower head not stable and very small cups. The receptionist was very friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, good value for the price. Room was clean but generally dated and somewhat run down. Not up to the standards of several Ibis hotels that I have stayed at previously.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not up to standards of other Ibis hotels that I have stayed in
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, excellent staff. Two minute walk to the Victoria Market and an easy walk to Carlton. Midway to Elizabeth St and Swanston St trams.
Stayed 5 nights in Jan 2025

4/10 Poor

Jason

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent but pricy

Room was alright and in a good location but it was a lot of money considering what you actually get.
Stayed 5 nights in Jan 2025

8/10 Good

Samira

Travelled with partner
Liked: Cleanliness
I like its location.it is convenient. I didn't like room service(linen and cleaning) Outside my room, the rubbish was full for 3 days. I have been staying there before i preferred it much better before.
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Value oriented hotel with clean rooms in okay condition. Parking and EV charging was not available even though I confirmed at time of booking but they gave us a voucher for a nearby parking station.
Stayed 1 night in Jan 2025

8/10 Good

Araya

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha, Hope Island

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean apartment, comfortable beds. Fantastic location, close to everything. Quiet rooms which meant a great nights sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute. But was super smooth and great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Jane

Stayed 1 night in Jan 2025