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ibis Melbourne Hotel and Apartments

3.5 star property

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Photo gallery for ibis Melbourne Hotel and Apartments

A modern hotel lobby with a buffet area, a coffee station, and a seating area with a staircase.
Front of property
A modern reception desk with three computer monitors, a telephone, and a small plant.
Miscellaneous
A modern hotel reception area with a wooden ceiling, a reception desk, and a seating area with a sofa and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
15-21 Therry Street, Melbourne, VIC, 3000
  • Place, RMIT University
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(66 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A modern hotel room with a beige sofa, a small round table with chairs, a coffee table with a tray of tea set, and a framed picture on the wall.

One Bedroom Apartment

7.4 out of 10
Good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A modern apartment with a living room, kitchen, and a small dining area.

Two Bedroom Apartment

8.0 out of 10
Very good
(21 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

7.8 out of 10
Good
(47 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

ibis Melbourne Hotel and Apartments

This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Melbourne Central and Queen Victoria Market
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1008 reviews
Rating 8 - Good. 389 out of 1008 reviews
Rating 6 - Okay. 142 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great central location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marinela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly staff Close to everything
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Pui Shan Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, really helpful staff, somewhat convenient station (near train and tram). 8.5/10 will book again
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen facilities but nothing to cook with, staff are lovely and in a great location
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Vasil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 star hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect basic apartment, large rooms and great location. Great place to stay of you are camping in the wild etc for majority of trip as it has laundry room with tumble dryer to use at a low cost.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and centrally located, staff were extremely helpful and professional. Will stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in/out. Very close to free tram.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maria Begona

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Nice large bathroom compared to most Ibis hotels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. We were able to store our bags pre and post check in/out and were provided with an umbrella to go shopping in the heavy rain. Staff very helpful 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good, and had variety of choices. The location is excellent, bot far away from the river, and close to the city circle tram station. The staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Babak

Liked: Cleanliness, property conditions & facilities
Thanks for great service, location and front desk hospitality!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. The parking is really tight.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jianming

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Patricia Margaret

Liked: Staff & service
I would recommend placing a lounge car in the room to relax in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

alan

Liked: Cleanliness, staff & service
The ac was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shane

Good location
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

KOUTUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no toiletries provided in the bathroom. Other than that everything was great. The staff very courteous and the cleanliness was good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Satunya

Liked: Staff & service, amenities, property conditions & facilities
Only make bed not vacuum full of dust 😅Make me sneeze.. Need more rubbish bin and plastic bags in the room. Good location easygoing.Reception so nice and Helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy! It was warm when we checked in early hours. Our receptionist Anisha (not sure on the spelling sorry) was 2nd to none!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Caitlin

Liked: Staff & service, property conditions & facilities
Lovely staff and nice stay:
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Mugs instead of cups would be better. Room being cleaned next door to mine . 10:40 at night 😳 Noisy ! Otherwise a very peaceful stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect and comfortable. The staff were helful and the breakfast was sufficient
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

leonie

Liked: Staff & service
Disliked: Cleanliness, amenities
I only stayed one night, and it wasn't too pleasant. You get what you pay for.
Stayed 1 night in Mar 2026