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Melbourne City Suites

3.0 star property

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Deluxe King Studio
Gym
Front of property
Signature One Bedroom Apartment | Living area
Executive Two Bedroom Apartment | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
809/471 Little Bourke St, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Urban One Bedroom Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Urban One Bedroom Apartment

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family One Bedroom Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Family One Bedroom Apartment

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature One Bedroom Apartment

Signature One Bedroom Apartment | Living area

Signature One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area

Executive Two Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Family Interconnecting Two Bedroom Two Bathroom Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Family Interconnecting Two Bedroom Two Bathroom Apartment

  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed OR 2 Queen Beds and 2 Large Single Beds

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About this property

Melbourne City Suites

Laundry facilities, express check-in, and express check-out are available at this smoke-free hotel. Weekly housekeeping is available.
Melbourne City Suites offers 56 accommodations with all-in-one washer/dryers and hair dryers. 65-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Melbourne City Suites. During your stay, you're just a quick walk from Collins Street. Laundry facilities are available.
  • Free WiFi (speed: 25+ Mbps)
  • Services include luggage storage and a virtual front desk
  • Within a 10-minute walk of Collins Street and Melbourne Central
Melbourne City Suites offers its guests laundry facilities, express check-in, and express check-out. The front desk is open around the clock.

This 3-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 35 per night); reservations required

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 50 at check-out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 35 per night (984 ft away)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 50 at check-out. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Melbourne City Suites Hotel
Melbourne City Suites Melbourne
Melbourne City Suites Hotel Melbourne

Melbourne City Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 130 reviews
Rating 8 - Good. 33 out of 130 reviews
Rating 6 - Okay. 8 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 10 out of 130 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a comfortable stay in a very beautiful room. Check in was easy with availability to our room early. Great location in the city. Will definitely stay again. Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service
All good.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bathroom,the amenities and a very comfortable bed( I didn't want to get out ). The view from the window is also great.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Good location, had most things we needed. The apartment was not serviced so we washed and dried our own towels, bought our own coffee etc. Bed good, pillows soft and lumpy. Would stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a quick city escape. Comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely spacious room with all we needed. When it was raining one day we were offered an umbrella! Our only problem was with the late Check In. Communication wasnt there re room access, after I'd stated our arrival time....
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very responsive and friendly.
Stayed 1 night in Oct 2025

8/10 Good

Jo

Stayed 2 nights in Oct 2025

4/10 Poor

Katelyn

Disliked: Staff & service
Disappointed with our stay at Melbourne City Suites. We booked for 7 people, and when we arrived there was only bedding for 6 people. When we questioned this at reception they acknowledged that the "room rate was for 7 people" but it would be an extra fee for a rollaway bed. Additionally, I opted for the 'self-check in' in which you are supposed to be sent an email with instructions the day prior. I never received the email, and on the morning of check in, called reception to ask them to resend it, to which they said they would, but again it never came through. Checking in was extremely clunky- Melbourne City Suites operate out of a hotel room within the facilities of another hotel, the reception is in a hotel room on the 8th floor, and was a slow process. There were 4 people in front of us and we were waiting in line for approx 30 minutes. Parking was also an issue. I called prior to booking to booking about the parking situation as it was important for us to book somewhere with parking. They stated they had a car park and to provide the vehicles registration and they will reserve a car park. Upon arrival, the car park (a public car park) was full. I was very fortunate to wait until someone left and I was able to get a park. I just found that saying a 'car park was reserved' for us was extremely misleading. Also, the overnight fee was cheaper than the hotel car park fee, which we had already paid for. Overall the customer service was very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wether was great for two days close to every thing We walked everywhere The staff are very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melbournes best kept secret! The most cost effective beautiful accomodation. Can't recommend enough!
Stayed 3 nights in Sep 2025

8/10 Good

Jimmy Teo Li

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Surrounding not bad. Worth the stay.
Stayed 6 nights in Jun 2025

4/10 Poor

David, Auckland

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sadly the standard of cleanliness was well below acceptable. We had to make four requests for Nespresso coffee capsules before any arrived. The reception staff were pleasant but communications within the hotel were poor. The hotel insists that guests wash dishes upon departure (no dishwasher) consequently we found our dishes next to the rubbish bin under the sink and had to wash them before using. Disappointing.
Stayed 11 nights in Aug 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was unique having a motel inside of another motel
Stayed 2 nights in Sep 2025

2/10 Terrible

Erin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked for 5 people (2 adults, 3 kids). Was allocated a 4 bed room, but that's fine because we booked and paid for the extra kid. Reception advertised as open till 8 on Friday, got there before 7, it was shut. Had to "renew" my deposit? before they'd give me access to the room. Room had 2 queen beds, no extra one, no fold out couch. Was told i could have another bed if i paid for it - the extra I'd already paid is apparently just to let the person in the room?? Was told you have to specify if you're booking a room for 5 that you want everyone to have a place to sleep?! They couldn't provide us with the extra bed because no one was on site, my son had to sleep on the floor. Extra bed was supposed to be there at 9am the next morning, we got sick of waiting and went out at 10am. Got back, bed was there, no pillow, no towel. Horrific. And that's not even going into the fire alarm going off for 30 mins in the middle of the night. Never again.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment, well presented
Stayed 1 night in Jul 2025

10/10 Excellent

Dung Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Matthew

Stayed 6 nights in Jun 2025

8/10 Good

Wendy

Stayed 2 nights in May 2025

8/10 Good

Mary, Gainesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very dark - there was a window out on to an alley and it was in the bedroom but other than that there were no windows. The booking said that parking was available which is why we chose this accommodation but when we arrived, we were asked if we had reserved parking - the booking does not indicate that it had to be reserved. The desk staff was helpful and found us a parking spot a few blocks away but expected us to walk back from there (in the rain) with our luggage. Clarity in the booking would have helped. She then suggested that that we could pull up in front of the building - a no parking zone - and drop the luggage off . I said i was not going to leave the luggage on the sidewalk in the rain and come back for it - she was kind enough to take it up to our room for us .. but really a little more staff support would have been helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff!
Stayed 2 nights in May 2025