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Mercure Melbourne Albert Park

4.0 star property

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Photo gallery for Mercure Melbourne Albert Park

Lobby
Executive lounge
Miscellaneous
Daily cooked-to-order breakfast (AUD 27 per person)
Executive lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
65 Queens Road, Melbourne, VIC, 3004
  • Place, St Kilda Road
    ‪2 min walk‬
  • Place, Albert Park Lake
    ‪2 min walk‬
  • Place, Alfred Hospital
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Lake View

7.0 out of 10
Good
(8 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

Privilege, Room, 1 King Bed, Lake View

Privilege, Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Mercure Melbourne Albert Park

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Melbourne Albert Park. During your stay, you're just a quick walk from St Kilda Road. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine at Windows Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute walk from Albert Park Lake and 4 minutes by foot from St Kilda Road
Mercure Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne Albert Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 per person
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Palvinder

Stayed 1 night in Jan 2026

2/10 Terrible

Steve

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was poor quality with outdated bathroom that didn’t match the pictures on the advertisement. The bed was two mattresses pushed together rather than a true king size bed. The pool was out of order on a 40 degree day and the aircon stopped working for several hours and took 2 hours for someone to come and fix it from the time of reporting it. In summary I’m not sure the stay could have been any worse!
Stayed 2 nights in Jan 2026

8/10 Good

Bozidar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a nice family stay
Stayed 4 nights in Dec 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
Breakfast menu was great - staff attentive Prices reasonable
Stayed 2 nights in Jan 2026

8/10 Good

Barlow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff are fantastic, friendly, attentive and personable. Rooms are clean but very dated. The entire hotel needs a renovation.
Stayed 2 nights in Dec 2025

6/10 Okay

Claudio

Travelled with family
Liked: Cleanliness, amenities
The room was not in good condition at all, the first night was terrible in terms of the noise in the room from what appeared to be AC units. Staff were helpful and our room was changed for the second night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
On arrival the reception staff ( Angelique) was absolutely lovely & welcoming. Our room was spotlessly clean with staff reaching out regularly for anything we may require. The aesthetics at reception were first class & particularly the Christmas decorations were elegant & glam. Would definitely stay again.
Stayed 6 nights in Dec 2025

4/10 Poor

dave

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
badly outdated very overrated for the cost
Stayed 2 nights in Dec 2025

4/10 Poor

Lorraine

Disliked: Cleanliness, amenities
The cleanliness of the room was poor, the bathroom sink was cracked. There was a linen trolley full of dirty linen just outside our room for the entire stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Great amenities
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Travelled with family
Yes clean and staff were amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Dinesh

Stayed 3 nights in Nov 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Edil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Whenever issues did arise they were able to solve them.
Stayed 8 nights in Nov 2025

2/10 Terrible

Corinne

Business traveller
Disliked: Staff & service, property conditions & facilities
Old, needs to be renovated, no personality. Not a good hotel. I will not be back.
Stayed 3 nights in Nov 2025

8/10 Good

Noemi

Room was clean and staff are very helpful. A big shout out to one of the staff in concierge I think he is only new.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adam scott

Stayed 3 nights in Nov 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
The breakfast. That was a stunner and sets you up for a good day
Stayed 3 nights in Nov 2025

8/10 Good

Erina

Travelled with family
Liked: Cleanliness
Clean
Stayed 4 nights in Nov 2025

4/10 Poor

Krischelle

Disliked: Staff & service, amenities
The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.
Stayed 2 nights in Nov 2025

8/10 Good

Willemina

Liked: Staff & service
Disliked: Cleanliness
The check in was great It is a very smart lobby
Stayed 5 nights in Nov 2025

4/10 Poor

Justin

Liked: Cleanliness
The property is ageing and the rooms are very plain for what they are charging. Only two pillows in the room, had to wait 25 minutes to get extra pillows, (which arrived after midnight). Bathroom has an old style bath/shower. Limited ammenities and the decor/layout was weird. Room wasn’t serviced on our second night we were there, even though we were out for most of the day. Location was handy and the breakfast buffet was ok. Should be half the price of the Pullman. Wouldn’t stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

carolyn

Liked: Cleanliness, amenities
Staff pleasant, room clean lovely location.
Stayed 1 night in Oct 2025