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Mercure North Melbourne

4.0 star property

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Photo gallery for Mercure North Melbourne

Breakfast, lunch and dinner served
Standard Room, Multiple Beds
Exterior
Meeting facility
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Corner Harker St And Flemington Rd, North Melbourne, VIC, 3051
  • Place, University of Melbourne
    ‪9 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Place, Melbourne Central
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mercure North Melbourne

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking. Housekeeping is available on request.
Mercure North Melbourne offers 70 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Mercure North Melbourne. During your stay, you're just a quick walk from Royal Children's Hospital. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 4-minute walk from Royal Children's Hospital and 5 minutes by foot from Royal Women's Hospital
Mercure North Melbourne offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1378 square feet (128 square meters) and includes a conference center. The business-friendly Mercure North Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Polo Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (AUD 27 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 26 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Polo Restaurant and Bar

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,378 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26 for adults and AUD 10 for children
  • Covered self parking fee: AUD 27.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel North Melbourne
Mercure North Melbourne
North Melbourne Mercure
Melbourne Rydges North Hotel
Rydges North Hotel Melbourne
Rydges North Melbourne Hotel Melbourne
Mercure North Melbourne Hotel
Mercure North Melbourne Hotel
Mercure North Melbourne North Melbourne
Mercure North Melbourne Hotel North Melbourne

Mercure North Melbourne Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 218 out of 1002 reviews
Rating 8 - Good. 390 out of 1002 reviews
Rating 6 - Okay. 241 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Price is right for style and age, staff are friendly and helpful and the location for zoo, park, hospital and Errol st cafes and pubs is ideal, or tram adjacent for a smooth ride to town
Stayed 1 night in Dec 2025
Verified

6/10 Okay

kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, but areas getting to the room are looking tired and the carpets are hanging on by a thread! Perfect for one night for a Grand Prix visit. Very close to the tram line.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities
Clean room and accommodating staff. Comfy beds and great in room service with clean towels every day
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Veda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mercure North Melbourne is definitely closer to 2 stars than 4 stars as advertised.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

James

Liked: Staff & service
Helpful staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tim

Good value stay
Stayed 1 night in May 2025
Verified

6/10 Okay

Paul

Liked: Property conditions & facilities
Very noisy all night.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service
Rooms are really run down. Air con did not work and its very shabby. It is definitely not a 4 star hotel. I would not stay here again.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Amenities
The room was very large with a large window overlooking a small park. It was very clean and the bed, bedding and towels were of high quality. The hair dryer was missing and the television was not working. The shower is over the bath which may be difficult for some.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lois

Liked: Staff & service, amenities
friendly staff, comfortable bed and pillows
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sanjeshni

Liked: Staff & service
Near to shops and city friendly staff. Facility itself needs a done up
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy and convenient, friendly staff and reasonably priced.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Britt

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, room was very run down and not very clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Damien

Liked: Staff & service
staff were pleasant , needs renovation.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, clean and friendly staff
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff were friendly, efficient and extremely helpful when asked for directions. The restaurant was excellent and had room service
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Susan

Great location, old Motel but very clean and well serviced! Great staff, very helpful!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,staff really nice
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure North good location but v run down. Restaurant was SO SLOW! Had to ask for room change due to window frame rot & unable to close window.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Staff & service
Second time staying here, Staff , room ,meals , perfect. Great location to hospitals and reasonable price, will be back 👍
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient & friendly staff.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and a great location. Staff were wonderful.
Stayed 4 nights in Jun 2023