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Norwood House Motel & Reception Centre

3.5 star property

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Photo gallery for Norwood House Motel & Reception Centre

Property entrance
King Room (Wheelchair-Friendly)
Peninsula Balcony Suite | Private kitchenette
Peninsula Balcony Suite | Bathroom
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1198 Nepean Highway, Mount Eliza, VIC, 3930
  • Place, Manyung Gallery
    ‪2 min drive‬
  • Place, Cobb Road Reserve Dog Park
    ‪3 min drive‬
  • Place, Sunnyside Beach
    ‪3 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for King Room (Wheelchair-Friendly)

King Room (Wheelchair-Friendly)

King Room (Wheelchair-Friendly)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room Double Spa

King Room Double Spa | Bathroom

King Room Double Spa

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room Economy

Family Room Economy

Family Room Economy

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Eliza Romantic Spa Suite

Eliza Romantic Spa Suite

Eliza Romantic Spa Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Peninsula Balcony Suite

Peninsula Balcony Suite

Peninsula Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Family Economy w/ Kitchen

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room

King Room

King Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room Economy (Large)

Family Room Economy (Large)

Family Room Economy (Large)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room w/Kitchenette

Family Room w/Kitchenette

Family Room w/Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Budget Small Room

Budget Small Room

Budget Small Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Norwood House Motel & Reception Centre

A bar/lounge, a conference center, and conference space are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and gas grills are onsite. Change of towels is available on request.
Norwood House Motel & Reception Centre offers 15 accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

This Melbourne motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 36-inch Smart televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Norwood House Motel & Reception Centre, you'll be within walking distance of Cobb Road Reserve Dog Park. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Amenities include meeting rooms, a conference center, and a terrace
  • Just a 3-minute drive from Mornington Railway and a few minutes from Cobb Road Reserve Dog Park
  • Cats and dogs welcome for a fee (restrictions apply)
Norwood House Motel & Reception Centre offers its guests a terrace, barbecue grills, and a garden. Event space at this motel measures 646 square feet (60 square meters) and includes a conference center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Norwood House Motel & Reception Centre also features a picnic area, express check-out, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Melbourne motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference centre (646 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 35 per pet, per stay, plus a one-time cleaning fee of AUD 100 and a deposit of AUD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 35 per pet, per stay plus AUD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Norwood House Motel Reception Centre Mount Eliza
Norwood House Motel Reception Centre
Norwood House Reception Centre Mount Eliza
Norwood House Reception Centre
Norwood House & Reception
Norwood House Motel & Reception Centre Motel
Norwood House Motel & Reception Centre Mount Eliza
Norwood House Motel & Reception Centre Motel Mount Eliza

Norwood House Motel & Reception Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 73 out of 289 reviews
Rating 8 - Good. 105 out of 289 reviews
Rating 6 - Okay. 62 out of 289 reviews
Rating 4 - Poor. 31 out of 289 reviews
Rating 2 - Terrible. 18 out of 289 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Liza

Liked: Cleanliness, property conditions & facilities
Decent good place to stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, reception staff was so welcoming and friendly and funny. Was a good nights sleep in a well equiped room.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Catherine

Disliked: Amenities, property conditions & facilities
Yay, it’s summer! Let’s book a motel with a pool. POOL: I’m green
Stayed 1 night in Jan 2026
Verified

8/10 Good

Amanda

Liked: Staff & service, amenities
The staff were friendly. Got the room at a good price. There was a few bugs about and the room wasnt the cleanest ive stayed in. Beds were comfortable. Interestingly, there isnt a door on the bathroom, but a shower curtain instead!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

kevin

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the Eliza Romantic apartment. The room was outdated, pool and amenities were dirty on both days, no signs of any cleaning. The room was spacious, with new aircon, but in need of a new coat of paint and spa bath replaced. Location has a country feel and is close to Mornington shops
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodatiom, easy location
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner/manager was really helpful when we had a delay & had to check in late. Highly recommended for a comfortable quiet stay.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Angela

Clean up of the grounds, particularly in front of individual units would be a plus
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

YI-HSUAN

Disliked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean, friendly manager. I’d be happy to stay again.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, very clean rooms, great bed and shower! Thank you!!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was lovely
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Sue

Liked: Staff & service
Needs a redo in the rooms quite old
Stayed 1 night in Oct 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and host was most helpful tracking down some local dining options for a Monday night
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Anne-Marie

Liked: Staff & service, property conditions & facilities
Lovely quiet spot, only a few minutes drive from Mornington main st
Stayed 1 night in Sep 2022
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Norwood House Motel reception staff member was very polite and welcoming. The Motel is a reasonably comfortable place to stay with the basic necessities required.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

We had a lovely stay, hubby and I got upgraded, great customer service.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was extremely hospitable and accommodated a late night check-in. Incredibly warm and friendly. Would recommend.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Lee

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Basic accommodation comfortable bed a good shower. Convenient to Mornington shopping strip. Staff friendly rooms are in desperate need of refurnishing.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Corey

Liked: Staff & service
Great place. Great set up with awesome opportunity if they spend some money & time on the place. Could be a top 10 hotel
Verified

6/10 Okay

Tony

Liked: Staff & service
Location was perfect for our event was reasonably priced but could do with a bit of TLC
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
It is so close to the centre of town an even though on the main hwy it is very quiet. The new owners are slowly renovating so when they are done it will be an excellent getaway. Prices are really good
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service
Fantastic customer service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very lovely and helpful. Any problems, they quickly solved.
Stayed 4 nights in Mar 2023