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Novotel Melbourne Airport

4.0 star property

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Photo gallery for Novotel Melbourne Airport

Exterior
Property video
Meeting facility
Reception
Café

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • Place, Woodlands Historic Park
    ‪1 min drive‬
  • Place, URBNSURF Sports Park
    ‪2 min drive‬
  • Place, Melbourne Central
    ‪24 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪9 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Runway View Room with 1 King bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Runway View Room with 1 King bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and fitness classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square meters) and includes a conference center. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 400 metres
  • Secured parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • High chair
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (4,015 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift (203 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Novotel Melbourne Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 434 reviews
Rating 8 - Good. 108 out of 434 reviews
Rating 6 - Okay. 42 out of 434 reviews
Rating 4 - Poor. 17 out of 434 reviews
Rating 2 - Terrible. 10 out of 434 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

6/10 Okay

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont be fooled - its NOT an AIRPORT Hotel.....

Great hotel - let down by being such a misleading location - NOT a walk-able distance from the Airport - sure its a 5 min Uber ride - but its a hell of a walk - especially from Qantas..... Room and service was great - staff friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Tempe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes it's very convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new with excellent facilities. A little short staffed at reception who did their best to deal with a long queue of disgruntled passengers from a cancelled flight . Felt a little sorry for them. PS- Needs better signs from terminal , a little tricky to find.
Stayed 1 night in Sep 2025

10/10 Excellent

Shae Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Solid airport hotel an easy walk to the international terminal at Melbourne airport
Stayed 1 night in Sep 2025

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the airport. Shuttle bus available but a really quick and easy walk to the domestic and international terminals. Good good options.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Check-in process lets the hotel down - again

Excellent, modern facilities, clean & realsonably close to T4. Not a pleasant walk as still under construction & poorly sign-posted. Restaurant is nice with a great supervisor to facilitate food options when kitchen staff unable/unwilling to assist. Check-in & check-out really lets the hotel down though. They still have the ridiculous self check-in booths so the queues to speak to an actual person often meander out the door. Staff are also unfriendly at times, like the guy when we were checking out this morning. There are just not enough of them so I imagine they're under pressure.
Stayed 1 night in Sep 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service
I thought the check in and check staff were excellent, very polite and friendly . I thought they were a credit to your organisation.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the fault of the Novotel but there was road work outside and you couldn’t park outside the front door or the the road anywhere out front we did manage to stop and ask a staff member who was sitting out the other side she was helpful - roading staff were very unhelpful
Stayed 1 night in Aug 2025

6/10 Okay

Bree

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed almost unable to be slept in with 2.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for three
Stayed 1 night in Aug 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy being right next to the airport, very quiet, with a great bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Stayed 1 night in Aug 2025

10/10 Excellent

Finbar

Stayed 1 night in Aug 2025

10/10 Excellent

Na, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transit hotel, couldnt ask for more. Bathrobe would have been appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well.!!!!
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very close to airport and easy to walk to. But at check in we were not informed of the amenities so we didn't know about the gym and sauna. We had to ask about these later in a separate trip to the front desk. We had to go to the front desk because the phone in our room was not working. Also the remote control for the TV was not tas well.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Aug 2025