Novotel Melbourne Airport

4.0 star property

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Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Café
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪3 min drive‬
  • Royal Melbourne Showgrounds
    ‪15 min drive‬
  • Flemington Racecourse
    ‪16 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪9 min walk‬

Room options

Superior Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and Pilates classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square meters) and includes a conference center. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 400 metres
  • Secured parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (4,015 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift (203 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Novotel Melbourne Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's all mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 319 reviews
Rating 8 - Good. 82 out of 319 reviews
Rating 6 - Okay. 32 out of 319 reviews
Rating 4 - Poor. 14 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 2 nights in Apr 2025

2/10 Terrible

Erhan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
my stay here wasnt the best, there is no complimentary water in the room, when I asked the receptionist about complimentary water, i was told to drink the tap water in the room in a very rude, i have stayed in many hotels world wide, each offering complimentary water, if no complimentary water then a water station is provided using my own bottle, this issue might mean nothing for others but for a travelling family with young kids, it matters
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been good if they had more eating options, only 1 was available when we were there.
Stayed 1 night in Apr 2025

8/10 Good

Tze

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay one night with family. Clean quiet room, friendly staff, check in and check out was fast and easy
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing airport accommodation. Great breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort

Mediocre stay

After travelling home for 23 hours we rang for our pickup and were told we had to wait 45 minutes!! So we had to pay for an uber. On check in we got a flippant apology and was not advised that we needed to book if we wanted dinner in restaurant, when we went to dinner no tables available for an hour! Breakfast and bed were good
Stayed 1 night in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities, room comfort
Not a fan of self check in only.
Stayed 1 night in Apr 2025

10/10 Excellent

Leesa

Stayed 1 night in Apr 2025

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was tiny
Stayed 1 night in Apr 2025

10/10 Excellent

Jess

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good handy hotel close to airport
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sharandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

8/10 Good

Queenie, Ashmore

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked an early morning shuttle only to be told when we presented they had no driver, surely one of the 2 staff members could have done it, a 5min drive. The restaurant food was quite poor for the price charged.
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with hotel

Arrived at Melbourne Airport at 2130 hours and the hotel is a short walk away. The hotel is new and very stylish. Clean and modern. The room was a good size and had all that we required. A good night's sleep and it was very quiet. Breakfast selection was very good and we enjoyed it. We used the hotel courtesy bus to get back to the airport terminal in the morning. Very good hotel and would recommend for people needing a stop over close to the airport
Stayed 1 night in Apr 2025

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Airport Hotel

Perfect hotel when catching an early connection in the morning. New and clean. Pricey food and beverage options which was the only down side.
Stayed 1 night in Apr 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Patricio

Liked: Property conditions & facilities
Disliked: Staff & service
The staff in the reception is not friendly and not willing to assist This is the second time this has happened to me
Stayed 1 night in Apr 2025