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Pan Pacific Melbourne

5.0 star property

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Property amenity
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Reception
Lobby
Pacific Club Room (Pacific Club Access) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, SEA LIFE Melbourne
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.4 out of 10
Exceptional
(78 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.8 out of 10
Exceptional
(18 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

9.2 out of 10
Wonderful
(36 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

9.4 out of 10
Exceptional
(36 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

9.8 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area

Yarra Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(7 reviews)
  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room

Two Bedroom Bay View Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.
Pan Pacific Melbourne's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Crown Casino. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Melbourne Convention and Exhibition Centre and DFO South Wharf
Pan Pacific Melbourne offers its guests a 24-hour fitness center and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pan Pacific Melbourne. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 50 per day)
  • Secured, covered valet parking on site (AUD 75 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 120.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Covered self parking fee: AUD 50 per day
  • Covered valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

10/10 Excellent

Mr Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, views, gym,restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with access to restaurants, convention centre and city
Stayed 4 nights in Sep 2025

2/10 Terrible

Rayleigh

Stayed 6 nights in Aug 2025

10/10 Excellent

Preetinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Justina

Travelled with partner
Liked: Cleanliness, staff & service
Room is big and clean. Not near amenities but with tram station nearby. Bed too soft and slanted one side. Cannot rest well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Ansune

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Everything including breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

SUSAN

Travelled with partner
Liked: Amenities
First time staying here and I couldn’t fault it , we booked this hotel as we were attending Maverick & MSO ( 6-7 sept weekend) as it was close to the venue , but didn’t realise how easy and accessible it is to the The Plenary 🎭 . Friendly staff at arrival and throughout the whole stay , breakfast was good and plentiful , treated like royalty with upgrade offer and late checkout …oh and nearly forgot complimentary soft drinks in minibar … Recommend definitely .
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

SIMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to convention centre. Impressive hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite Melbourne hotel

Brilliant hotel. Our favourite in Melbourne. Lovely rooms, great feel and breakfast is just sensational!
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Great staff and breakfast is fantastic. Bedding was on average and as a result not the best sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the city center, it is very convenient to get around even without transport. The room is clean and cozy. The view is great too! I highly recommend a stay here for anyone visiting Melbourne.
Stayed 6 nights in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. Parking was ideal and staff were wonderful. Cannot wait to stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Lokesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel For Business !!

Ideal location for business, shopping and pleasure. Great hotel, great service, room 1712 has beautiful view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Accommodation

Awesome. Location and Views
Stayed 1 night in Jul 2025

10/10 Excellent

Siroos

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time that we stay at Pan Pacific. Thanks guys!
Stayed 1 night in Aug 2025

10/10 Excellent

Karlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2025

10/10 Excellent

Qian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great work
Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025