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Peppers Southern Cross Melbourne

5.0 star property

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Miscellaneous
Pool
Peppers Queen-Queen Room
Apartment, 2 Bedrooms
Peppers Queen-Queen Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
679 Latrobe Street, Docklands, VIC, 3008
  • Place, Marvel Stadium
    ‪1 min walk‬
  • Place, Collins Street
    ‪9 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Peppers King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Peppers King Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Peppers Petite Queen Room

Peppers Petite Queen Room

Peppers Petite Queen Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Peppers Queen-Queen Room

Peppers Queen-Queen Room

Peppers Queen-Queen Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Hotel Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room with Balcony

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Hotel Room

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Suite

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Peppers King Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Peppers Southern Cross Melbourne

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Housekeeping is available on request.
Peppers Southern Cross Melbourne offers 87 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. In-room massages and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Peppers Southern Cross Melbourne. During your stay, you're just a quick walk from Marvel Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Marvel Stadium and 11 minutes by foot from Collins Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Peppers Southern Cross Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Peppers Southern Cross Melbourne has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 49 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (180 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.1 percent for credit card payments
The front desk is open Sunday - Wednesday (6:00 AM - midnight) and Thursday - Saturday (6:00 AM - 6:30 AM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Covered self parking fee: AUD 49 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Wednesday: 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Peppers Docklands Hotel
Peppers Docklands
Peppers Docklands
Peppers Docklands Melbourne Hotel
Peppers Docklands Melbourne Docklands
Peppers Docklands Melbourne Hotel Docklands

Peppers Southern Cross Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great price, breakfast was excellent and tram stop right outside made this a great stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, rooms clean & tidy, great location. Would recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, nice spacious rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Renjith

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice experience.
Yummy…💕
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was spot on
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, clean good sixlze and comfortable bed. Location was perfect to go to Marvel Stadium and easy access to trams to go do shopping and eat dinner in The District Docklands.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Amenities, property conditions & facilities
Staff, location, services was the best I have stayed in for a long time.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, friendly staff. Great location.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness
Room was small and odd shaped. Bed was nice and comfortable. Breakfast was poor and very little options available
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Joel

Liked: Amenities
Checked in to our room, and people already in there (having a good time) When checked in to another room bed was broken
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great location and beautiful room. Clean with good amenities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay. Rooms were well appointed, modern and very clean and comfortable. Staff were very inviting
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Trai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get place to stay. Staff was very helpful and polite; room was quiet, tram transport right out front for convenience.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Catherine

Liked: Cleanliness
Disliked: Staff & service
I thought Peppers was more high end than this. This is a weird place. Strange lobby, checkin and bar. No room service and no drinks or water in mini bar, so after arriving late disappointed not to have any options. Perhaps I missed this when choosing the hotel. The bed mattress was awful and I rolled into the groove of people who have stayed before me. Anyway it’s fine, but not great.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay I would 100 percent do it again 👍
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Deric

Disliked: Cleanliness, staff & service, amenities
Questionable housekeeping. No hand or face towel readily available in the room. Most of the Staff are very clinical and not as Friendly compare to my previous stay.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Marvel stadium, transport easily accessible and close to the wharf precinct.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
All good!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast but everything else was amazing thank you
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Peter

Booking was for 3 adults. Room was only setup for 2. Had to pay extra for rollaway bed which made the room very cramped.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2023