Peppers Docklands

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

• UnionPay
• Credit card pre-authorization
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Security system
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Debit cards not accepted
• Food service has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Children stay free - maximum age 11
• Social distancing measures are in place
• Contactless check-in is available
• Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Children stay free
• Parking height restrictions apply
• Individually-wrapped food options are not available
• No gap period between guest stays