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Poplar Sanctuary Apartments

4.0 star property

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Photo gallery for Poplar Sanctuary Apartments

A balcony with a table and chairs, overlooking a parking area and buildings.
A neatly made bed with white linens and towels, a bedside table with a lamp, and a window with a view of buildings.
A modern kitchen with a dining area, large windows, and a view of the city.
A modern living room with a sofa, a desk, and a chair. There is a TV on a stand, a window with a view of the outside, and an air conditioning unit on the wall.
A modern kitchen with a white refrigerator, stainless steel oven, microwave, and dishwasher.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 Poplar Street, Box Hill, VIC, 3128
  • Place, Box Hill Institute
    ‪2 min walk‬
  • Place, Box Hill Central
    ‪7 min walk‬
  • Place, Box Hill Town Hall
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (2 Double Beds)

A neatly made bed with white linens and towels, a bedside table with a lamp, and a window with a view of buildings.

Apartment, 2 Bedrooms (2 Double Beds)

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (2 Queen Beds)

A neatly made bed with white linens and towels, a bedside table with a lamp, and a window with a view of buildings.

Apartment, 2 Bedrooms (2 Queen Beds)

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Poplar Sanctuary Apartments

Dry cleaning, laundry facilities, and free self parking are available at this apartment building. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Poplar Sanctuary Apartments offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided on a limited basis.

During your stay at Poplar Sanctuary Apartments, you'll be within walking distance of Box Hill Hospital. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service. This upscale apartment building has 2 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and luggage storage
  • 15 minutes by car from Melbourne Cricket Ground and 12 minutes from Chadstone Shopping Mall
As a guest of Poplar Sanctuary Apartments, you'll find laundry facilities and dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Cleaning deposit: AUD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Poplar Sanctuary Apartments Apartment Box Hill
Poplar Sanctuary Apartments Apartment
Poplar Sanctuary Apartments Box Hill
Poplar ctuary s Box Hill
Poplar Sanctuary Apartments Box Hill
Poplar Sanctuary Apartments Apartment
Poplar Sanctuary Apartments Apartment Box Hill

Poplar Sanctuary Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 13 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
it was comfortable but the floor was not too clean. there was only one heating provided in the living area but not in the bedrooms, coming from the tropics we found some nights rather cold. there was washing machine but no detergent, not sure if we were supposed to have brought our own.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

KYOUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place, it was really clean and also near from boxhill center.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water only worked in afternoon, some mould in shower and needs extra blankets on bed
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, property new and clean. Great location for our needs.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for a short business trip

Good service and nice location.
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

W T

Disliked: Staff & service
The smoke alarm went off for no reason. It was wired to the mains. We rang but they would not come. We were told to change the battery ourselves. Where do you go to get a battery at night? It stopped for a while. The alarm went off again at 3 am. Just as well we brought some ear plugs. Not too pleasant a stay.
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

Scott V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!

What a frustrating experience. When we checked in, the floors were truly filthy. After a 8 hour flight we had to clean the floors with towels! The shower door is crooked and leaks because it doesn’t shut. The shower head holder is loose. One dining table leg is too short so they “fixed” the problem by putting a wad of paper under the leg. The sofa bed sheet was dirty on day 1. We had to wash it! We were given a duvet with a blood stain on it (which they replaced the next day). There was also an old food encrusted eyeshade stuck in the sofa bed...gross! In the bedroom there is a hole in the wall covered by a piece of paper! For the past three nights I have been awakened by some sort of chirping alarm (possibly water pressure alarm?). Tonight the people from upstairs are banging about at 2 am and the hallway on ground level is filled with some sort of cooking smell and noise coming from G01. Some of the dishes were dirty and a couple of them chipped. The irony of this is that on the door they have a list of charges should we break anything. Moreover, they charged me $75 for a cleaning fee. I do not usually write such reviews but our trip here has been really impacted by all this. The owners should be ashamed of this. Note the pics I took of the place attached.
Stayed 19 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的體驗

非常靠近box hill火車站及食店，食店亦種類繁多。房間舒適，空間充足。按金退還速度快。
Stayed 12 nights in Dec 2018
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Our room had a hole in the wall from the last guests- they apologised for it and had a piece of paper taped over the hole. Room was clean although the floor needed a good sweep when we arrived. Great for a few nights for a work trip.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Close to railway station and safe Need self cleaning
Stayed 6 nights in Nov 2018
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located modern self-contained unit

Located on a road with a couple of other 5-, 6-storey apartment blocks are coming up, you've got to currently bear with the construction noise and traffic. Look past this we found ourselves enjoying the privacy and centrality of the location.
Stayed 7 nights in Jun 2018
Verified

6/10 Okay

Verified traveller

平價實惠

房間沒有空調,煮食時油煙比較大 但房間夠大,廳夠大 整體上都夠整潔,地理位置都方便到達 駕車到附近的商場超市大約十分鐘車程
Stayed 5 nights in Mar 2018
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and Tidy

Great little apartment block. Room was very clean, there was secure parking on site. Had everything it said on the ad. The only things at this point were, the pillows were very flat and you only got 1 each, no spares, so I work up with a sore neck. Secondly, there is new apartments are going up over the road, so the road is a bit of a construction zone. Worth a look.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place. Just across the street from the train station. Super accommodating about my father in law collecting the key early as well.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to the hotel was easy and excellent instructions were sent through message for after hours checkin. Position was convenient to the Box Hill hospital and tram stops.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

This apartment was neat and well appointed with the necessary appliances, that made our short stay comfortable. Management staff are very pleasant and helpful.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Kathryn

Liked: Property conditions & facilities
Disliked: Staff & service
Clean, good size rooms except for the bathroom which is very small. Off street parking was very good. probably best for short stays only as there was no servicing of the room during our week long stay.
Stayed 7 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great location, new apartment.

Good location, quiet end of street. Only downsides were (very) slow wifi, loud whirring noise coming from the aircon unit upstairs, bedsheets 'hotel' style (2 sheets covering doona, i.e., not an actual doona cover) which meant the bed was hard to make etc. Also be sure to bring your own dishwasher powder and washing machine (front-loader) powder as these weren't provided despite the appliances being available. Check-in confusing, no cleaning fee charged (as stated on Hotels.com) but instead a $200 deposit which wasn't mentioned during booking. Otherwise great stay, lovely new apartment, small, suitable for a couple.
Stayed 4 nights in Dec 2017
Verified

6/10 Okay

Tony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Close to Box Hill Hospital.

Helpful staff. Apartment needed good clean. Need TV in bed room. We needed to cut short our stay but staff were very helpfull in arranging a refund for us.
Stayed 5 nights in Oct 2017
Verified

8/10 Good

PUI YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good

Quite good, and it only takes 10 mins drive to the shopping mall, it's so convenience. The room is clean. But if plan for long term stay, then the kitchen might be a bit small, and there's only one air-con in living room, no air-con in the room.
Stayed 6 nights in Oct 2017
Verified

10/10 Excellent

cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPACIOUS

great quiet location, close to KFC and a Seven Eleven, it was a spacious apartment and easy access, we enjoyed it !
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019
Verified

4/10 Poor

CHUN YAT

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018