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Aparthotel

Quest Cheltenham

4.0 star property

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Photo gallery for Quest Cheltenham

Front of property
Premium bedding, pillow-top beds, minibar, in-room safe
One Bedroom Apartment | Terrace/patio
One Bedroom Apartment
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Parking available

Explore the area

View in a map
37-39 Station Road, Cheltenham, VIC, 3192
  • Place, Southland Shopping Centre
    ‪10 min walk‬
  • Place, Victoria Golf Club
    ‪17 min walk‬
  • Place, The Kingston Centre
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪47 min drive‬

Room options

View all photos for One-Bedroom Apartment

Premium bedding, pillow-top beds, minibar, in-room safe

One-Bedroom Apartment

  • Sleeps 2

View all photos for Studio

Premium bedding, pillow-top beds, minibar, in-room safe

Studio

  • Sleeps 2

View all photos for Studio Apartment

Studio Apartment | Private kitchen

Studio Apartment

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Microwave, stovetop, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Two Bedroom Apartment

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Two Bedroom Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

  • 90 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Two-Bedroom Apartment

Premium bedding, pillow-top beds, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Executive Apartment

Premium bedding, pillow-top beds, minibar, in-room safe

Two-Bedroom Executive Apartment

  • Sleeps 4

View all photos for Three-Bedroom Executive Apartment

Premium bedding, pillow-top beds, minibar, in-room safe

Three-Bedroom Executive Apartment

  • Sleeps 6

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About this property

Quest Cheltenham

Suburban aparthotel units with kitchens and pillowtop beds
Along with a 24-hour fitness center, this smoke-free aparthotel has a conference center and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with cable channels. Comforts include a pillowtop bed and premium bedding, and also available are an iPod dock and a DVD player. Housekeeping is available on request.
Quest Cheltenham offers 52 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the clean apartments at Quest Cheltenham. During your stay, you'll be within walking distance of Victoria Golf Club. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a conference center. Built in 2011, this upscale aparthotel has 52 apartments on 4 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a pillowtop bed, and a Smart TV
  • Free WiFi
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Victoria Golf Club and a few minutes from Royal Melbourne Golf Club
Quest Cheltenham offers its guests a 24-hour fitness center, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 183 square feet (17 square meters) and includes a conference center. WiFi is free in public spaces. The luxury Quest Cheltenham also features laundry facilities, dry cleaning/laundry services, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 30 per day)
  • Extended parking on site (AUD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 5 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Dining

  • Minibar

Bedrooms

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 42-inch Smart TV with premium cable channels
  • DVD player
  • IPod dock

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Conference centre (183 square foot of space)
  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Newspapers in lobby (surcharge)
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In a shopping district
  • In the suburbs
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 52 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2011
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30 per day
  • Extended parking fee: AUD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cheltenham Quest
Quest Apartment Cheltenham
Quest Cheltenham
Quest Cheltenham Apartment
Quest Cheltenham Aparthotel
Quest Cheltenham Cheltenham
Quest Cheltenham Aparthotel Cheltenham

Quest Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 536 reviews
Rating 8 - Good. 180 out of 536 reviews
Rating 6 - Okay. 35 out of 536 reviews
Rating 4 - Poor. 18 out of 536 reviews
Rating 2 - Terrible. 11 out of 536 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Quest was comfortable,the room was clean,spacious and quiet. The bathroom was of a good size
Stayed 1 night in Aug 2025

10/10 Excellent

Rasool

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kerrryne

Travelled with family
Liked: Cleanliness, room comfort
Easy to find. Place was clean and sevice good
Stayed 2 nights in Aug 2025

6/10 Okay

Coralie, Highett

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice reception team and the room was very clean. However, the decor is dated, the furniture scratched. For a 2 bedroom appartment, there is only a sofa for 3 people. No water pressure, the shower is very weak. Convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort

Great location

Great location with access to many wonderful food options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort

Thought of the guests comfort before they arrived.

Great food nearby. The room was already warm when I checked in. Great on a cold winter day.
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, room comfort

Hotel needs an upgrade and new furniture

It’s about time that the hotel has an upgrade of furniture and curtains. The chairs are all in terrible conditions and they should be replaced. Curtains are dirty and shorter than the width of the window.
Stayed 2 nights in Jul 2025

4/10 Poor

Narelle

Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location and the staff were friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there twice during our 3-week visit to family in the area. Very convenient location in the Cheltenham shopping area, and close to the train station. We appreciated space to spread out and eat in the apartment. The underground parking is somewhat challenging for larger cars.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The studio apartment was a good size and the bed was very comfy. We only stayed the one night and really liked the fact that there were several eateries walking distance so it was great to be able to just stroll to have our dinner and breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Great location for golfing in area
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good overall with all amenities in the modern room . Noise because of 6am rubbish collection on 2 mornings
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, clean rooms and great customer service!
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, unassuming generic accomodation, precisely as advertised. Staff are lovely btw
Stayed 3 nights in Feb 2025

8/10 Good

coralie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Property. Friendly check in, well equipped 2 bedroom executive apartment, very clean. Easy to park and secure. Guest corridors/walls need some love. Good location. Walk to train, dining, supermarket, shops etc
Stayed 1 night in Feb 2025

6/10 Okay

Angeline

Business traveller
Definitely won’t be staying on level 1 again, couldn’t open blinds due to balcony backing into carpark. Dark rooms. Curtains old and furniture too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bria

Liked: Cleanliness, property conditions & facilities
Great stay with a travelling group of teams and families. Well appointed and maintained apartments. Friendly staff, recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Large room with plenty of natural light and very good facilities. Helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, balcony, location
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Business traveller
The heater not working.
Stayed 3 nights in Nov 2024