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Aparthotel

Quest Frankston

4.0 star property

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Photo gallery for Quest Frankston

Outdoor pool
Two Bedroom Apartment | Living room
Two Bedroom Apartment | Living room
One Bedroom Apartment | Balcony
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

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377 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪5 min walk‬
  • Place, Seaford Foreshore Walking Track Trailhead
    ‪12 min walk‬
  • Place, Frankston Arts Centre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEB-Essendon)
    ‪65 min drive‬

Room options

View all photos for One Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living room

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Premium bedding, in-room safe, desk, laptop workspace
Quest Frankston on the Bay
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 889 reviews
The price is €141
includes taxes & fees
11 Feb - 12 Feb
Quest Frankston on the Bay

About this property

Quest Frankston

Aparthotel with free parking, near Frankston Arts Centre
An outdoor pool, a snack bar/deli, and conference space are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment features a kitchen with a microwave, plus free WiFi and an LED TV with cable channels. Added amenities include a dining area, a sitting area, and an electric kettle. Limited housekeeping is available.
Quest Frankston offers 66 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quest Frankston. During your stay, you're just a quick walk from Frankston Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This upscale aparthotel has 66 apartments on 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 1-minute drive from Frankston Arts Centre and 14 minutes from Mornington Park
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Event space at this aparthotel measures 161 square feet (15 square meters) and includes conference space. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Quest Frankston. The aparthotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot springs nearby
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: AUD 5 per night

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AUD 12.50 per person
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 161 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 66 units
  • 7 buildings
  • Banquet hall

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston

Quest Frankston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 424 reviews
Rating 8 - Good. 155 out of 424 reviews
Rating 6 - Okay. 54 out of 424 reviews
Rating 4 - Poor. 21 out of 424 reviews
Rating 2 - Terrible. 15 out of 424 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Yvette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with our apartment. Everything was clean and quiet and it had everything we needed. The pull out sofa bed was a little bit flimsy. The surrounding area had everything we needed (good shopping, eateries, activities) and it was quiet and we felt safe. The staff were very lovely and accommodating! We would happily stay again!
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Room ok although we was on the top floor with no lift and heavy suitcases / bags so a bit challenging.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander, Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Friendly helpful staff.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexander, Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Nice apartment well maintained and good service. Convenient to shopping and dining with easy parking.
Stayed 6 nights in Oct 2025

8/10 Good

Robyn

Liked: Room comfort
Quest appartments, Frankston was perfect for our needs. The price was good as one of us had a planned hospital stay during our visit. It is a little dated but very roomy with everything we needed for a comfortable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, room comfort
The room was spotless and over all I was happy with things
Stayed 1 night in Oct 2025

2/10 Terrible

Karlene

Disliked: Cleanliness, property conditions & facilities
The fridge was missing in the room, the heating was poor and there was no curtain or blind to provide privacy on the widow. Very poor
Stayed 1 night in Oct 2025

10/10 Excellent

louise

Liked: Cleanliness, amenities, property conditions & facilities
Good set up, nice and big
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the kitchen setup didn't really get to use it much but very accommodating
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy and friendly checking in. Comfortable room
Stayed 3 nights in Oct 2025

10/10 Excellent

louise

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, washer dryer ,kitchen. Close to everything
Stayed 3 nights in Oct 2025

8/10 Good

Teena

Liked: Cleanliness, room comfort
Clean and spacious
Stayed 1 night in Oct 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, room comfort
Staff were proactive and helpful. I recieved an email stating that Reception staff trying to alert me to the front desk closing at 2100 (I hadn't yet arrived), which I wasn't aware of from the preliminary information. Also, the hot water in the top floor apartment was just a trickle. I was moved to a higher grade apartment (ground floor) at no extra cost, but the hot water flow was still particularly strong. I suspect this is probably common to the whole establishment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Coral

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment had plenty of room and comfy big bed. Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family and small children
Liked: Cleanliness
Our 2 bedroom was spacious and well equipped with a kitchen a bathroom/laundry. It was showing a little wear and tear from previous occupants. There was a small hole in the plaster in the main bedroom, and scratch marks on the floor of the main bath. Check in was easy and the staff member very professional and friendly. Would be happy to stay hear again.
Stayed 2 nights in Oct 2025

6/10 Okay

Jesse

Travelled with family
Disliked: Cleanliness, room comfort
Hotel needs an upgrade. Physical keys needed to access the entry and room. Couch in the living room was in a very poor condition. Water pressure in the shower was bad. We got woken up by a couple fighting in front of their daughter outside at 3am, not what I expected from a Quest and the money I paid for the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I have stayed at. Staff are absolutely amazing
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Warren John

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Roni

Business traveller
Disliked: Room comfort

Will never book Quest again

Booked an accessible room; to be provided an upstairs room accessible by stairs only and shower over bath. As someone who cannot walk stairs, it was impossible to access the room. Apparently was provided a refund in full, but cannot see any evidence of refund being processed, other than a screenshot provided by the Quest Receptionist. This was all despite being contacted within minutes of first making the booking to ask why I was coming to Frankston from Sydney. Shake & Stir's 1984 was on at the Frankston Arts Centre, the last East Coast performance being they head to WA.
Stayed 1 night in Sep 2025

10/10 Excellent

Vivienne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication, friendly staff and good value all round.
Stayed 1 night in Aug 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, room comfort

A bit too close for comfort.

A bit noisy we were in 18b and 18a is obviously usually a shared family space . Our neighbours felt like they were in the room with us . No noise reduction on adjoining door . That would make a huge difference.
Stayed 1 night in Aug 2025

6/10 Okay

Jane

Liked: Staff & service
.
Stayed 1 night in Jul 2025