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Quest Frankston

4.0 star property

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Photo gallery for Quest Frankston

Enjoy a meal for two on the balcony with a dining table and wicker chairs.
Welcome to QUEST, a contemporary hotel with a striking brick and glass facade, featuring a large glass entrance and upper-level balcony.
Relax in this stylish living space with a comfortable sofa, desk, and flat-screen TV.
Relax in this inviting living area with a sofa, coffee table, and desk, offering a view of the outdoors from the balcony.
Enjoy a comfortable stay in this well-appointed room featuring a single bed, desk, and kitchenette.

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
377 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪5 min walk‬
  • Frankston Arts Centre
    ‪14 min walk‬
  • Mornington Racecourse
    ‪17 min drive‬
  • Melbourne, VIC (MEB-Essendon)
    ‪57 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living room

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 82 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Studio

2 bedrooms, desk, iron/ironing board, cots/infant beds

Studio

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, desk, iron/ironing board, cots/infant beds

One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Stroll along the pier, taking in the serene views of the calm water and international flags.

Quest Frankston on the Bay

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (851)
The price is €116
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Quest Frankston on the Bay

About this property

Quest Frankston

Hotel with free parking, near Frankston Arts Centre
An outdoor pool, a snack bar/deli, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quest Frankston offers 66 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quest Frankston. During your stay, you're just a quick walk from Frankston Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 1-minute drive from Frankston Arts Centre and 14 minutes from Mornington Park
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Quest Frankston. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AUD 12.50 per person
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston

Quest Frankston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 384 reviews
Rating 8 - Good. 143 out of 384 reviews
Rating 6 - Okay. 52 out of 384 reviews
Rating 4 - Poor. 20 out of 384 reviews
Rating 2 - Terrible. 13 out of 384 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing stay at this hotel

Reception was friendly and welcoming and we were located in a quiet part of the hotel. That was lovely but .... our room had a very strong smell of disinfectant when we arrived; it was overpowering. The bed was just OK but no pillows to suit a range of sleepers: all four pillows soft and quite thin. Window would not close. Living area was clean but the bathroom was awful. Soap scum in the bath. Both bath taps were loose and falliing off. The bathroom floor was sticky, with mouldy, dirty grout (def needed a good scrub). Shower arrangement loose and fiddly to use. Shower screen not clean and tired looking. TV would not connect to internet. We came here because it was cosidered to be 'exceptional' accommodation. It was nowhere near that, at least in this room (03B).
Stayed 1 night in May 2025

8/10 Good

Ben

Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and relaxing room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & great location.
Stayed 2 nights in Apr 2025

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from skeleton staff over Easter. Perfect accommodation for our needs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, even be cleaning staff were helpful and friendly. It was quiet, my bed was comfortable. I got to watch Foxtel. Parking was undercover. All I. All a lovely experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Go there each time when working in the area close to food and shops convenient
Stayed 2 nights in Mar 2025

4/10 Poor

Callum

Travelled with partner
Disliked: Property conditions & facilities
The desk chair had a broken back support and was dirty/stained. The iron water tank couldn't close so it leaked when I used it. The occupants of the room next door spent the night coughing their lungs out making it hard to get much sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying here
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was lovely. The apartment was clean and comfortable although the blankets on the bed were very thin and there were no spare blankets in the wardrobe. Very close to the shops, plenty of parking and easy to get to.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with group
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff really nice rooms very clean loved the car park and recycling bin. Access and the pool was really good and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHTER

Had an overnighter & my room was quiet ^& comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fridge leaked all over the floor
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Izak

Business traveller
Disliked: Property conditions & facilities
Our studio room was functionally ok, but decidedly spartan: plastic kettle, no coffee plunger, very few tea bags, missed one bed lamp, blinds but no curtains, no bedside outlets to charge a phone, shower head only partially working, no elevator to upper level. On the positive side, king bed was comfortable and the neighbors were quiet. Good off street parking.
Stayed 1 night in Feb 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet. Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Stayed 1 night in Jan 2025