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Aparthotel

MainStay Suites Hawthorn

4.5 star property

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Photo gallery for MainStay Suites Hawthorn

One Bedroom Residence
Studio Executive Residence | Living area
Studio Executive Residence | Living area
Deluxe Studio | Private kitchen
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

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616 Glenferrie Road, Hawthorn, VIC, 3122
  • Place, Swinburne University of Technology
    ‪3 min walk‬
  • Place, Bridge Road
    ‪3 min drive‬
  • Place, St Vincent's Private Hospital
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Studio Accessible Residence

Studio Accessible Residence | Living area

Studio Accessible Residence

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

One Bedroom Residence

One Bedroom Residence

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Residence

Studio Residence

Studio Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Residence

Studio Executive Residence

Studio Executive Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Interconnecting Residence

Two Bedroom Interconnecting Residence

Two Bedroom Interconnecting Residence

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

MainStay Suites Hawthorn

A fitness center, a rooftop terrace, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a sitting area and a coffee/tea maker. Housekeeping is available on request.
MainStay Suites Hawthorn offers 79 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at MainStay Suites Hawthorn, you're just a quick walk from Swinburne University of Technology. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2011, this luxury aparthotel has 79 apartments on 7 floors. Each apartment offers a kitchenette and a pillowtop mattress.
  • Each apartment offers a kitchenette, a pillowtop bed, and a sitting area
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Melbourne Cricket Ground and 7 minutes from Collins Street
As a guest of MainStay Suites Hawthorn, you'll find a fitness center, a rooftop terrace, and barbecue grills. There are 3 meeting rooms available. Public spaces have free WiFi. MainStay Suites Hawthorn also features tour/ticket assistance, a garden, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Cot: AUD 10 per night

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 36-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a metro station
  • Near a train station
  • On the Strip

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 79 units
  • Bed sheets changed on request
  • Built in 2011
  • Garden
  • Housekeeping (on request)
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.7 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn Quest
Quest Apartment Hawthorn
Quest Hawthorn
Quest Hawthorn Aparthotel
Quest Hawthorn
Corporate Living Accommodation Hawthorn Hawthorn
Corporate Living Accommodation Hawthorn Aparthotel
Corporate Living Accommodation Hawthorn Aparthotel Hawthorn

MainStay Suites Hawthorn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1074 reviews
Rating 8 - Good. 395 out of 1074 reviews
Rating 6 - Okay. 102 out of 1074 reviews
Rating 4 - Poor. 37 out of 1074 reviews
Rating 2 - Terrible. 16 out of 1074 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

henry

Liked: Cleanliness, amenities
All good. Did what it said on the tin.
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Dec 2025

8/10 Good

Milica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Nov 2025

8/10 Good

Trevor and Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and helpful staff. Great location. A little pricey to be honest for the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Netina

Business traveller
Liked: Cleanliness
Very Friendly service ! Room is nice and comfortable and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were lovely, room was clean, warm and easily accessible.
Stayed 2 nights in Oct 2025

8/10 Good

Narelle, Wodonga

Travelled with partner
Liked: Cleanliness, amenities
Room was clean but the carpet in the entrance area adjoining the ensuite has water damage as the shower leaks really badly. We had to use the towels to blot up the water that comes directly onto the tiles. The partition between our room and another room was broken which made it feel unsafe on the ground floor as someone could easily walk across to our room. Had to be sure our sliding door was locked overnight which meant no fresh air. The card for the parking was faulty and staff had to buzz us in manually. Our room hadn’t been made up and when I enquired I was told that there is no housekeeping of a weekend. That’s not acceptable. The staff however were very helpful and gave us another set of towels and more coffee pouches.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dianne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant two nights stay. Suite was spacious, extremely clean, great resources and close by to dining, transport and shops. Will happily be a returning guest. Thankyou.
Stayed 2 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Queens Park

Liked: Cleanliness, property conditions & facilities
I thought this was a superb accommodation
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our time spent at this property. An ideal place to safe while visiting Melbourne.
Stayed 1 night in Sep 2025

8/10 Good

Rodney

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great area with so many restaurants and public transport nearby. Hotel very cosy and comfortable and right around the corner for work! Quiet in the room and highly recommend this accommodation and I look forward to coming back.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms but small.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

Faina, Mulgrave

Stayed 1 night in Jul 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, property conditions & facilities
Thank you for a peaceful and pleasant experience. Best of luck, and see you again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ajay

Liked: Cleanliness, property conditions & facilities
everything was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Modern and converient. Great views of the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service when checking in, helpful staff, very accessible, rooms were roomy with everything you need, and a top location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property was centrally located to Hawthorn and close to the conference I was attending as well as food shops, cafes, restaurants and supermarkets. It had a small kitchen which allowed us to prepare simple meals. The parking was underneath and reasonably priced.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very quiet, well maintained apartment, all you need, comfy bed and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cate

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely stay. Warm comfy bed in a quiet clean room. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shay was amazing and an asset to the property. Thanks for a great stay - can’t wait to come back!
Stayed 1 night in May 2025