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Aparthotel

Quest Mont Albert

4.5 star property

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Photo gallery for Quest Mont Albert

One Bedroom Apartment | In-room dining
Balcony
Garden
Lift
Deluxe Apartment, 1 Queen Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
741-745 Whitehorse Road, Mont Albert, VIC, 3127
  • Place, Box Hill Institute
    ‪9 min walk‬
  • Place, Box Hill Central
    ‪14 min walk‬
  • Place, Box Hill Hospital
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪40 min drive‬

Room options

View all photos for One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Executive Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Studio

42-inch LCD TV with cable channels, TV, DVD player

Executive Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Private kitchen

One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Full-sized fridge, microwave, stovetop, dishwasher

Two Bedroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Executive Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Executive Apartment

  • Sleeps 4

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Queen Bed

Deluxe Apartment, 1 Queen Bed

Deluxe Apartment, 1 Queen Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two-Bedroom Accessible Apartment

  • Sleeps 4

Accessible One-Bedroom Apartment

  • Sleeps 2

View all photos for Studio Executive

42-inch LCD TV with cable channels, TV, DVD player

Studio Executive

  • Sleeps 2

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About this property

Quest Mont Albert

A fitness center, a snack bar/deli, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Quest Mont Albert offers 91 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quest Mont Albert. During your stay, you'll be within walking distance of Box Hill Hospital. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli. Built in 2019, this luxury aparthotel has 91 apartments on 4 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • 14 minutes by car from Melbourne Cricket Ground and 14 minutes from Collins Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the luxury Quest Mont Albert. The aparthotel can provide concierge services and a complimentary grocery shopping service. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 25 for adults and AUD 10 for children
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 30 kg per pet
  • Fee: AUD 45 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: AUD 300 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free grocery shopping service
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals
  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 91 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2019
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 45 per pet (varies based on length of stay), plus a deposit of AUD 300 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 25 for adults and AUD 10 for children
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Pet deposit: AUD 300 per stay
  • Pet fee: AUD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mont Albert Quest
Quest Apartment Mont Albert
Quest Mont Albert
Quest Mont Albert Whitehorse
Quest Mont Albert Apartment
Quest Mont Albert Aparthotel
Quest Mont Albert Mont Albert
Quest Mont Albert Aparthotel Mont Albert

Quest Mont Albert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 417 reviews
Rating 8 - Good. 155 out of 417 reviews
Rating 6 - Okay. 27 out of 417 reviews
Rating 4 - Poor. 6 out of 417 reviews
Rating 2 - Terrible. 7 out of 417 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Large room, fantastic sized balcony with great view and everything needed in the room for a comfortable stay for 1 night or 1 week or more.
Fantastic view
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Liu

Liked: Cleanliness, amenities
great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Damien

Stayed 3 nights in Nov 2025

6/10 Okay

Michelle

Business traveller
Liked: Amenities
Disliked: Cleanliness
Initial room was dirty and smelt really bad, once the air freshener which made the room unbearable cleared, the room smelled like cat wee. Was moved to another room on request, which still smelled but nowhere near as bad.
Stayed 2 nights in Nov 2025

10/10 Excellent

Terry

Stayed 5 nights in Oct 2025

10/10 Excellent

Weihua

Stayed 3 nights in Oct 2025

8/10 Good

Ze-Chuen

Stayed 13 nights in Sep 2025

6/10 Okay

Max

Travelled with family
Disliked: Amenities
nicely sized room, update bathrooms and kitchen was nice. one of the bathroom had some odour issues which weren't great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I thoroughly enjoyed my stay at Quest Mont Albert, I had been meaning to try this one for a while and it definitely didn't dissapoint. The staff here are really nice and looked after me so well. Room was fantastic, strongly recommend staying with these guys.
Stayed 0 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ZOE

Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean tidy quiet parking perfect
Stayed 1 night in Jun 2025

8/10 Good

Kerry-anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.
Stayed 9 nights in May 2025

10/10 Excellent

Meng

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

stacey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and host even though I had to ring a few times they were patient and informative
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
We were on the ground floor, and it was noisy because the room was adjacent to the roadway and the trams. Someone left the doors to the outdoor area open before we arrived, and it had rained and wet the carpet in the room in front of the doors. Not ideal.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with excellent amenities. Great off-street underground car park. Within easy walking distance to shops and cafe.
Stayed 3 nights in Jan 2025

6/10 Okay

Rachael

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged. Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway. Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Amenities, property conditions & facilities
Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meng

Liked: Cleanliness, room comfort

Always good with the welcoming greetings.

Stayed 3 nights in Nov 2024

6/10 Okay

Neil

Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, amenities, room comfort
Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized
Stayed 2 nights in Oct 2024

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations
Stayed 2 nights in Oct 2024

10/10 Excellent

JIECHUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a good location and rooms are nice.
Stayed 3 nights in Sep 2024