Aparthotel

Quest NewQuay

4.0 star property
VIP Access

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Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
1 bedroom, premium bedding, in-room safe, laptop workspace
Lobby
Two Bedroom Executive Apartment | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Dryer
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

View in a map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪7 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪19 min walk‬
  • Crown Casino
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio Executive

  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

8.0 out of 10
Very good
(2 reviews)
  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quest NewQuay

Aparthotel with a rooftop terrace, steps from The District Docklands
This aparthotel features a 24-hour fitness center, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Each apartment provides a dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Limited housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest NewQuay. During your stay, you're just a quick walk from The District Docklands. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available. This upscale aparthotel has 221 apartments. Each apartment offers free WiFi and an LCD TV.
  • Each apartment offers a dryer, an iPod dock, and an LCD TV
  • Free WiFi
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and barbecue grills are also featured at Quest NewQuay. The aparthotel can provide concierge services and a complimentary grocery shopping service.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.


Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 515 out of 773 reviews
Rating 8 - Good. 186 out of 773 reviews
Rating 6 - Okay. 39 out of 773 reviews
Rating 4 - Poor. 20 out of 773 reviews
Rating 2 - Terrible. 13 out of 773 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a studio room which is nice and clean. The problem is, these rooms are adjoining to other rooms. If you have noisy neighbors like I did, its best not to book these rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Beautiful spot
Stayed 1 night in Jun 2025

10/10 Excellent

BRETT

Business traveller
Liked: Cleanliness, room comfort
Very comfortable- great sleep and location
Stayed 1 night in Jun 2025

8/10 Good

Aleisha

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great check in. Lovely staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with a great location
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a couple of years ago, just as clean and comfy as it was before.
Stayed 1 night in Jun 2025

10/10 Excellent

Li Ling

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Lovely staff, comfy bed, clean room, great kitchen amenities.
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness amazing. Staff very friendly. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Susanne

Great place tonstsy
Stayed 1 night in May 2025

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, room exceeded expectations
Stayed 1 night in May 2025

8/10 Good

Christian

Liked: Cleanliness, room comfort
Great stay. Room was clean and comfortable. Staff were friendly, and check-in and check-out were super easy. Basic studio does not have a balcony which was unclear wheen booking.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Stayed 1 night in May 2025

10/10 Excellent

Ronan Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff and convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, staff were helpful and great location
Stayed 1 night in May 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay. Quite and comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Quinten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here several occasions now & really enjoy it, great location close to restaurants, shopping, public transport. Always quiet & easy to navigate around. Staff are always super helpful & nothing is to much trouble.
Stayed 1 night in May 2025

6/10 Okay

Liling

Travelled with family and small children
Disliked: Cleanliness
The location of this hotel was excellent being next to a tram stop which was free travel into the CBD. However we had a car, and I did not realise that car parking is not covered under the hotel room rate. In addition, we were told there were limited car spots and it was booked out, so we needed to park at a nearby outdoor carpark for $28/day. The cleanliness and property condition left something to be desired. One of our 2 room keys did not activate the lights in the room. There was mould on the bottom corner of the shower. And when I lifted the covers on the first night, there were shoe prints on the bedsheets. When I phoned reception, they brought new sheets but left us to change them. Then when I lifted the sheets off the bed, I saw that the mattress protector was stained yellow and even had someone’s period stain on it! Overall a great location, but a disappointing experience for a 4 star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Sophia, Piangil

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location and still so close to the city
Stayed 1 night in May 2025