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Comfort Hotel Melbourne Central

4.0 star property

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Photo gallery for Comfort Hotel Melbourne Central

Balcony
Standard Apartment, 2 Bedrooms | Living area
Standard Apartment, 1 Bedroom | Balcony
Standard Apartment, 1 Bedroom | Living area
Standard Apartment, 1 Bedroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Kitchen
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
43 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪2 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Balcony

Standard Apartment, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Hotel Melbourne Central

Hotel with a conference center, steps from Princess Theatre
This smoke-free hotel features a conference center, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Hotel Melbourne Central offers 53 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Comfort Hotel Melbourne Central, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus a conference center and dry cleaning service.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Princess Theatre and 7 minutes by foot from Collins Street
As a guest of Comfort Hotel Melbourne Central, you'll find multilingual staff, concierge services, and laundry facilities. Event space at this hotel measures 753 square feet (70 square meters) and includes a conference center. WiFi is free in public spaces. The business-friendly Comfort Hotel Melbourne Central also features dry cleaning/laundry services, express check-out, and discounted use of a nearby fitness facility. Parking is available for a fee.

This 4-star Melbourne hotel is smoke free.

Languages

English, Filipino, Hindi, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 35 per night)

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Conference centre (753 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 11:00 PM) and Sunday - Sunday (9:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 8 AM - 8 PM on Sundays and public holidays

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Lonsdale
Quest Lonsdale Apartment
Quest Lonsdale Apartment Melbourne
Quest Lonsdale Melbourne
Quest On Lonsdale Hotel Melbourne

Comfort Hotel Melbourne Central Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 185 out of 852 reviews
Rating 8 - Good. 323 out of 852 reviews
Rating 6 - Okay. 205 out of 852 reviews
Rating 4 - Poor. 91 out of 852 reviews
Rating 2 - Terrible. 48 out of 852 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

laurie

Business traveller
Liked: Cleanliness, amenities
FRIDGE NEEDS DEFROSTING,AIRCOND HEATING NOT REAL GOOD
Stayed 1 night in Mar 2025

2/10 Terrible

Gillian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay at this hotel again. The apartment was dirty and dusty. I was informed by the front desk that it had been serviced that morning. There was rubbish on the balcony and dead plants in pots. Nothing like the photos online. It was just not great. They were fully booked so i couldnt be moved till the next day and only after i complained again to the front desk. The whole responce from the staff gave the impression they werent that bothered. When i contacted wotif to see about compensation. They tried but nothing came of it. I am very disappointed.
Stayed 2 nights in Mar 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Camis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and affordable great service
Stayed 2 nights in Mar 2025

2/10 Terrible

Melanie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a night and the next day we woke up and saw bed bugs in the bed when we returned home my partner took his clothes off and was covered in bed bug bites very unhappy with the cleanliness off the place apauling
Stayed 1 night in Feb 2025

4/10 Poor

jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service
Made payment for extra two nights stay and car park , somehow it wasn’t recorded on system. It resulted trouble when I continue using parking facilities. Made enquire at reception, they questioned me that Why I didn’t make the payment .Once the payment receipt presented, they just started to look into. Finally, have parking ticket validated. Their explanation was just “ system error “ but no apology for it. Stated the words to the effect of “ I didn’t take your payment, so I don’t need to apologise to you!” Will not return to this place and recommend no one for it.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The tap in the shower was not working. Staff notified Saturday nothing was done. After it dripped all night it wouldn't turn on enough to shower on Sunday. On Sunday no property manager until 9.30. Finally able to move rooms. No apologies didnt really seem to care.
Stayed 4 nights in Feb 2025

4/10 Poor

Lachlan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

John

Disliked: Property conditions & facilities

maintenance required

from a damaged coffee table , damaged wall and chipped plate , our first impressions were not good . Later discovering A/C was not working , with thermostat display showing "fault ", though (we could thankfully open windows to let cool breeze in ) , then discovering a sizeable puddle growing in a corner of the bathroom that we assumed was from a leaking toilet , it appears that quality control was not high on a list of priorities. This was a pity because the location of hotel was fantastic, close to the theatre we were visiting as well as withing walking distance to many other visitor destinations.
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

rachel

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was incredibly disappointed with this accommodation. We were there early December and the A/C wasn't cooling the room down at all. They had 1x oscillating fan for 2 bedrooms, so the kids had to sleep in the hotter room, with no form of cooling the room down. The balcony was ontl top of the foyer to reception and people had thrown cigarette butts and rubish on top of it, so it felt incredible dirty. The king bed had very uncomfortable springs that popped up asnyou rolled over. The fridge was broken, so our drinks and milk disnt stay cold at all. I reported the A/C & Fridge issues to reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent safe area
Stayed 6 nights in Nov 2024

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the princess theatre
Stayed 1 night in Dec 2024

10/10 Excellent

Carol Ena

Stayed 1 night in Nov 2024

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service
needs double glazing
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Great location comfy beds nice helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property room is clean comfortable and quiet.Will definitely book again. 👏👏❤️
Stayed 1 night in Nov 2024

8/10 Good

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price and very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access
Stayed 1 night in Nov 2024

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, amenities
Second time I have visited. Is decent for the price, and close to city buses, trains and trams.
Stayed 1 night in Oct 2024

6/10 Okay

J

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Tara

Stayed 1 night in Sep 2024