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Aparthotel

Shadow Play by Peppers

4.5 star property

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Photo gallery for Shadow Play by Peppers

A modern interior with large windows, a dining area, and a view of the cityscape.
A dining table with a view of a cityscape through large windows, a vase with blue flowers, and a hanging light fixture.
A rooftop terrace with modern seating, a pool, and a city skyline view.
A modern lounge area with a central fire feature, seating, and large windows offering views.
A cityscape view from a high-rise building with modern architecture, a river, and a bridge.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a kitchenette, a sofa, a dining table, and a large window with curtains.

Deluxe Room, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

A modern hotel room with a kitchen, a dining area, a sofa, and a large window with a city view.

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms, Corner

A hotel room with two beds, a large window with a city view, a lamp, and a framed abstract painting.

Deluxe Room, 2 Bedrooms, Corner

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

A hotel room with a bed, a window with a view of buildings, and a framed picture on the wall.

Deluxe Room, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse, 3 Bedrooms (Apartment)

A modern kitchen with a central island, a dining area with a sofa and chairs, a flat-screen TV mounted on the wall, and a large window with curtains.

Penthouse, 3 Bedrooms (Apartment)

  • 116 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Corner Deluxe

A hotel room with two beds, a large window with a city view, a lamp, and a framed picture on the wall.

Two Bedroom Corner Deluxe

  • 66 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Bedroom Deluxe

A modern hotel room with a large bed, a view of the city through floor-to-ceiling windows, and a framed picture on the wall.

Two Bedroom Deluxe

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Shadow Play by Peppers

Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and a pillow menu. Housekeeping is available once per stay.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Shadow Play by Peppers. During your stay, you're just a quick walk from Crown Casino. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant. This luxury aparthotel has 75 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a living room
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Crown Casino and 6 minutes by foot from Melbourne Convention and Exhibition Centre
Shadow Play by Peppers offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 0 square feet (0 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Shadow Play by Peppers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys
Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 per person
  • Secured valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 270 reviews
Rating 8 - Good. 75 out of 270 reviews
Rating 6 - Okay. 28 out of 270 reviews
Rating 4 - Poor. 11 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amro

Liked: Check-in, communication, listing accuracy
Nice place
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, check-in, listing accuracy
Nice place close to the tram line
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, check-in, communication, listing accuracy
The place was a great spot in Southbank. Within walking distance to the many of the features. Great gym and breakfast. A special shout out to Paul from the Edwin Cellars Bar. He knows his wine and is always happy to recommend great wines to try.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, communication
Spotless room and staff brilliant
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was nice, room was basic for the price. No view
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
this place was all 10s, super close to all the best melbourne has to offer
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Terree

Liked: Cleanliness, room comfort, communication
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Choong Wah

Liked: Cleanliness, check-in, communication, listing accuracy
Good to have washer and dryer in room. Kitchen is sufficient for preparation of breakfast and simple dinner.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

NIKOLCE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Noisy room very pricey
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort, communication

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025
Verified

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities, communication
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, communication
Great stay with my family
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharee

Liked: Cleanliness, amenities, communication
Wall lovely
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, great location would definitely recommend and stay there again.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Bill

Liked: Cleanliness, room comfort, communication

Great place to stay.

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Jade

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024