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Sofitel Melbourne On Collins

5.0 star property

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Photo gallery for Sofitel Melbourne On Collins

Property entrance
Bar (on property)
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
25 Collins Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪14 min walk‬
  • Rod Laver Arena
    ‪18 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

Deluxe Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

  • Bay view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

  • Park view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Exterior

Superior Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, River View

  • River view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Opera. Residence)

  • Sleeps 6
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

View from room

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

  • City view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Corner (Ambassador)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

City view

Luxury Room, 1 King Bed, Corner (City or Bay Views)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is €284
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includes taxes & fees
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About this property

Sofitel Melbourne On Collins

Luxury Melbourne hotel connected to a shopping center, a quick walk to Fed Square
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sofitel Melbourne On Collins. During your stay, you'll be connected to a shopping center, and just a quick walk from Collins Street. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at No35
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Fed Square and Melbourne Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel and convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jung

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel was in an excellent location with lots of attractions within walking distance.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Beautiful hotel. Downside is that both restaurants close too early and then actually close even earlier than they advertise. Delicious room service breakfast though
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location visiting tennis; super helpful staff throughout.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the blue chair & the views. Bathroom needs updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sofitel for our 1 year wedding anniversary and we got a free room upgrade thanks to Josh who truely looked after us and made sure we had a special stay. The room, amenities, location of the hotel were absolutely perfect. The views are also breathtaking, not to mention the lobby and building itself. 100000/10 could not recommend this hotel more. Would always choice Sofitel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Sofitel Melbourne is amazing!

Amazing although I wish the front desk had asked if I wanted to eat at restaurant as all was booked when I wanted to go. I did dinner in room instead so that I could enjoy the view. Breakfast was incredible!
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, kind and helpful staff, good room size and great views.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of getting to free trams and the short walk to the sporting hubs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Premkumar, Bellevue

Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great from check in to check out. Very friendly and well trained staff. Housekeeping super obliging and nothing was overlooked. Will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views in Melbourne and super friendly check in staff. Beautifully appointed room. Extremely clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Siu hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night.Great view.Good experience.Only drawback was a shower over the bath.Too dangerous for an old person. 1
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The blue chairs & the wooden shutters to keep the heat out. The magnifying mirror in the bathroom..
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Close to everything so we could walk To shops / restaurants. Comfy bed, great views, friendly staff & overall a great place.
Stayed 2 nights in Nov 2024

10/10 Excellent

William, Northridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located at the top end of Collin’s Street, close to shops, restaurants, and businesses. Super comfy beds guarantee a good sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anh Tai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service
There is no pool!!! And this might be standard now but there’s a $10 delivery fee for room service. The actual hotel is Lux - big lobby etc and bed comfy. All the minibar items have tags so you can’t drink them and replace with the same item. The staff were lovely and view great. Breakfast delicious too
Stayed 2 nights in Nov 2024