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Sofitel Melbourne On Collins

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Photo gallery for Sofitel Melbourne On Collins

Bar (on property)
Exterior
Ambassador King Suite Club Sofitel with Corner Bay Views | View from room
Superior Room, 1 King Bed, River View
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
25 Collins Street, Melbourne, VIC, 3000
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

A modern hotel room with a large window, a blue armchair, a round table with a vase of flowers, and a view of the cityscape.

Luxury Room, 1 King Bed, Corner (City or Bay Views)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | View from room

Superior Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(47 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(18 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, City View

A modern living room with a sofa, a chair, a coffee table, and a view of a cityscape through large windows.

Deluxe Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Opera Suite Residence

A bedroom with a bed, a green blanket, a round ottoman, and large windows with a city view.

Opera Suite Residence

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Imperial Suite Residence

Imperial Suite Residence

Imperial Suite Residence

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sofitel Melbourne On Collins

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sofitel Melbourne On Collins offers 363 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sofitel Melbourne On Collins. During your stay, you'll be connected to a shopping center, and just a quick walk from Collins Street. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at No35
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Fed Square and Melbourne Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Location and customer service always brilliant
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, clean room great breakfast excellent service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, and the staff were friendly and helpful. The air conditioning worked well, which made the stay very pleasant. Overall, a good experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were great and the room was fantastic
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Breakfast was delicious with a variety of foods to choose from and the view was amazing
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as this was to celebrate our 25th wedding anniversary and we also stayed here 25 years ago. - but a bit disappointing we did not receive a room upgrade.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Aris

Liked: Cleanliness, amenities, property conditions & facilities
Good location, comfortable room, quick check in
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
excellent, room clean, great stay, zero complaints!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Always a fabulous stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a bit dated but the rooms are very large and extremely comfortable
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Adeline

Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Love staying at the Sofitel as it is a great location with the tram stop so close. Our room was perfect and staff as always were amazing. We thoroughly enjoyed the Club Lounge for breakfast, afternoon tea and evening canapes - such a treat! All staff in the Lounge were lovely but in particular Anna was a standout.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ashiyana

Liked: Cleanliness, property conditions & facilities
Stay was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Room was fine. Enjoyed the Atrium.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cheung Fai

the service is good .
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences ever. Beautiful, clean, amazing service. They have thought of everything to make our stay easy and relaxing. We felt very well taken care of.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Boyd Charles

Liked: Cleanliness, amenities, property conditions & facilities
My room was fabulous and the services were exceptional.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, Haily at reception proved exceptional service on both check in and out, many thanks Haily, keep up the fantastic work.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2024