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Southern Cross Serviced Apartments

4.0 star property

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Photo gallery for Southern Cross Serviced Apartments

A modern indoor swimming pool with clear glass walls, a tiled floor, and a view of a building in the background.
A balcony with a view of a cityscape at night.
A modern high-rise building with a unique stacked design, surrounded by other contemporary buildings.
A modern living room with a large window, a sofa, a glass table, and a dining area.
A modern hallway with a glass wall, potted plants, and a view of the city.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
200 Spencer Street, Melbourne CBD, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪3 min walk‬
  • Place, SEA LIFE Melbourne
    ‪9 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Apartment

A modern kitchen with white cabinets, a stainless steel refrigerator, and a gas stove. There is a dining area with a glass table and black chairs.

One Bedroom Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment

A modern living room with a large window, a sofa, a glass table, and a dining area.

Deluxe One Bedroom Apartment

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A modern kitchen with white cabinets, a built-in oven, and a dining area with a wooden table and chairs.

Two Bedroom Apartment

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment with Two Bathrooms

A modern living room with a sectional sofa, a coffee table, and a dining area in the background.

Deluxe Two Bedroom Apartment with Two Bathrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Southern Cross Serviced Apartments

This smoke-free apartment building features an outdoor pool, self parking, and laundry facilities. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Southern Cross Serviced Apartments offers 20 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Southern Cross Serviced Apartments, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus an outdoor pool and laundry facilities. This upscale apartment building has 20 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and an elevator
  • Just a 4-minute walk from Collins Street and 7 minutes by foot from Marvel Stadium
As a guest of Southern Cross Serviced Apartments, you'll find an outdoor pool, laundry facilities, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne apartment is smoke free.

Room service is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (AUD 20 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Room service

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV
  • DVD player

Outdoor areas

  • Furnished balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Phone
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Southern Cross Serviced Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 192 reviews
Rating 8 - Good. 70 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 13 out of 192 reviews
Rating 2 - Terrible. 5 out of 192 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Great location and facilities. Friendly, helpful staff
Stayed 3 nights in Mar 2020
Verified review

4/10 Poor

Yogesh

Disliked: Room comfort

Diasappointed

The bathroom lights were not working and could not be fixed in time during our stay despite many complaints
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great location. Very easy to get around from. Facilities were good.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Some issues with the bathroom. Toilet seat very loose. Shower door would not shut, resulting in floor flooding. Basin drain blocked and very slow to drain. Hot water very slow to come through, 4 or 5 minutes resulting in massive waste of precious water each time hot water needed. No recycling bin in room, or instruction on what to do with paper, plastic and glass.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The balcony was very small and uncomfortable and not as described in the booking. TV screen was damaged and poor quality. We could smell the rubbish chute when coming in or out of the door. Smelly! Sofa mattress was old and uncomfortable. No TV in bedroom. Remote didnt work properly.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
ok condition. Sound travels through walls. Poor summary of essential information about unit. Balcony door and windows unable to be opened
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find excellent location and close to everything with great views of city and the harbour😁
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Kellie

Liked: Amenities
The split system did not work and after reporting was not looked at or fixed.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Liked the location Disliked 1/ water flow in shower was pathetic 2/ Air conditioner didn't work properly. Did not cool the appt 3/ One of the bedroom windows would not close 4/ One of the blinds pulleys was broken
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
The DTV input on the tv does not work. The analogue signal is very poor and only signal available. The remote for tv needed new batteries. When tv reported to manager nothing seemed to be done to fix.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
These apartments are in a great spot in Melbourne. Within walking distance to most things. great views from balcony. a/c in room never worked, rang reception twice to repair but never heard back from them. Room was not serviced for 5 days, had to ring them, notice in room said they would come on the 4th day. single beds were a bit small, sons feet overhung end (15 yr old). toilet roll holder broken, no pay tv/ netflix. fry pan to small for cooking. one last positive - rooms were quiet no banging from other rooms
Stayed 9 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
New and great views. Great location and spacious. TV a bit small but really awesome views
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Dom

Liked: Staff & service, room comfort

No access to swimming and gym

A major disappointment is that our 2-night stay did not give us access to the swimming pool and the gym. Upon inquiry, we were informed that these facilities were for residents only. My son was devastated and we were looking forward to using the gym as well. When I was searching for a hotel, there were pictures of the gym and a swimming pool. If we knew that there were restrictions we would have chosen another hotel. It had a huge negative impact on our little family getaway. Otherwise, the hotel is close to public transport, has two bathrooms which is ideal for a family stay.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perth visitor

excellent position for public transport with Southern Cross station just across the road and plenty of places to eat, I enjoyed my stay and would definitely come back
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room condition is poor. Super noisy at night. Aircon only in the living area. Both rooms has no air conditioning. Lighting control at night is not friendly
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perth visitor

Very central to public transport. Comfortable bed, clean and quiet would definitely stay again.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Terrible water pressure - hot water takes ages to come through, air-conditioner doesn't work properly, and street noise is so loud I felt like I was sleeping on Southern Cross station
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, not far from the mall and Coles across the road was great. Would have preferred utensils suitable to a non stick pan, as well as more cutlery and grater and a peeler. Overall the comfort of the apartment was very nice. Great size too.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, particularly for Marvel Stadium. Concierge was most helpful.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Shane

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location & view but unit needs work!

Location is great. Plenty of resteraunts although you have to really look further away if you are a coffee fan. The view from the unit is fantastic. Beds were comfy but only a 2 seater couch, and small chair in lounge. There were several things around unit that needed fixing which was disappointing.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The amenities were good. The staff we met were friendly and very helpful, The only real downside was that the rooms smelt.There was a stail ,smoky smell.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the apartment was nice and quiet, the atmosphere when walking through the lobby was very nice! We absolutely loved it there! Thanks for having us :)
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The apartment was centrally located The TV control didn’t work There was a beeping noise at intervals consistently
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Maur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to airport. Comfortable property.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to my destination. Would stay again in the future
Stayed 1 night in Oct 2019