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Aparthotel

Whitehorse Apartment Hotel

3.5 star property

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Photo gallery for Whitehorse Apartment Hotel

A modern kitchen with white cabinets, a built-in oven, and a dishwasher. There is a dining area with a wooden table and blue chairs. A brown leather sofa is in the living area, and a flat-screen TV is mounted on the wall.
A modern kitchen with a dishwasher, sink, and stove. There is a window with a view of the outside.
A bedroom with a large bed, a nightstand, a desk with a chair, a large window, and a painting on the wall.
A modern kitchen with white cabinets, a microwave, and a dishwasher. There is a blue chair and a wooden table. A brown sofa is visible in the foreground.
A balcony with a view of a park and buildings, a glass door, and a small table with a chair.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Parking available

Explore the area

View in a map
770 Whitehorse Road, Mont Albert, VIC, 3128
  • Place, Box Hill Institute
    ‪3 min walk‬
  • Place, Box Hill Central
    ‪8 min walk‬
  • Place, Box Hill Town Hall
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

View all photos for Standard Suite

A modern bedroom with a tufted headboard, a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with blinds.

Standard Suite

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern kitchen with white cabinets, a built-in oven, and a dishwasher. There is a dining area with a wooden table and blue chairs. A brown leather sofa is in the living area, and a flat-screen TV is mounted on the wall.

Executive Suite

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite

A modern kitchen with stainless steel appliances, a dining area with blue chairs, and a leather sofa.

Executive One Bedroom Suite

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Suite

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a painting above the bed.

Deluxe One Bedroom Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, Connecting Rooms

Family Apartment, Connecting Rooms | Private kitchenette

Family Apartment, Connecting Rooms

  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Bedroom Family Apartment

A modern hotel room with two beds, a large window, and a view of the outside.

Two Bedroom Family Apartment

  • 79 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

A modern hotel room with two beds, a desk, and a chair.

Executive Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Whitehorse Apartment Hotel

Along with self parking, this aparthotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden, and a picnic area are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker.
Whitehorse Apartment Hotel offers 27 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided daily.

With your stay at Whitehorse Apartment Hotel, you'll be connected to the convention center and within walking distance of Box Hill Hospital. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and laundry facilities. Built in 2016, this comfortable aparthotel has 27 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a living room, and a dining area
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 14 minutes by car from Collins Street and 14 minutes from Melbourne Cricket Ground
  • Airport shuttle service available for a fee
As a guest of Whitehorse Apartment Hotel, you'll find a terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Whitehorse Apartment Hotel also features a garden, a picnic area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Melbourne aparthotel.

Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Parking on site (AUD 10 per night)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Room service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (75 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a regional park
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 27 units
  • 3 floors
  • Art Deco architecture
  • Built in 2016
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 90.00 per vehicle (one way)
  • Self parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Whitehorse Apartment Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Whitehorse Apartment Hotel.

Property is also known as

Whitehorse Apartment Hotel Mont Albert
Whitehorse Mont Albert
Whitehorse Apartments Hotel
Whitehorse Mont Albert
Whitehorse Apartment Hotel Aparthotel
Whitehorse Apartment Hotel Mont Albert
Whitehorse Apartment Hotel Aparthotel Mont Albert

Whitehorse Apartment Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 110 reviews
Rating 8 - Good. 44 out of 110 reviews
Rating 6 - Okay. 23 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 10 out of 110 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sharni

Liked: Cleanliness, communication
Happy with our stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, communication
Great location. Close shops, restaurants & public transport. Good size apartment wirh all amenities. Helpful check-in staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Liana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and modern accommodation.
Verified

10/10 Excellent

Kierrtana

Liked: Cleanliness, amenities, property conditions & facilities, communication
reasonable rates, good T & C's
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple, clean and easy to acess. Very close to public transport.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

ian

Liked: Amenities, communication
Disliked: Cleanliness
When an open condom packet drops out of the spare blanket... the cleanliness of the unit takes on a whole new perspective. Not good enough!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good clean tidy apartment
Verified

2/10 Terrible

Tarsha

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely disgusting accomodation, extremely dirty and overpriced because of the Grand Prix weekend. I would not recommend staying here.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, well priced apartments

Brand new, well appointed and quiet. Great location, easy to walk to the train station or hop on a tram at the front door. Close to lots of restaurants at mont Albert and box hill. Small apartments, with an odd configuration, but everything needed.
Verified

8/10 Good

Andrew

Liked: Amenities, property conditions & facilities, communication
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Christie

Liked: Amenities, property conditions & facilities, communication
The general cleaning of the room wasn’t the best, dirty mirrors, a lot of dirty marks on the walls and debris on the floor. The linen and towels were all clean but the shower was poorly cleaned. Overall not very presentable inside the room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kim

Liked: Amenities, property conditions & facilities, communication
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Dion

Liked: Communication
no tv in main area, no tea towel to dry dishes. tv in main bedroom kept cutting in and out. for the price it was pretty average
Stayed 1 night in Apr 2025
Verified

6/10 Okay

wendy hicks

Liked: Cleanliness, property conditions & facilities
Unit was extremely tiny. No knives for meals only chopsticks. No parking. Unit was very clean.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Thomas

Liked: Communication
Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Brad

Disliked: Cleanliness, room comfort, communication

False advertising & Dirty

Absolutely disgusting.. Pictures do not look like the room complete Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins. Still trying to get my refund..
Some kind of matter on the cupboards walls
Hair in cutlery drawers
Rubbish
Dirty mirrors
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away. I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm. Polite staff.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, communication
Hassle free, suited our needs
Stayed 1 night in May 2022
Verified

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Modern and Clean. Very limited space to sit and watch TV or just relax. Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Bronwyn

Liked: Cleanliness, room comfort, communication
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

Daniel

Disliked: Cleanliness

hmmm

Room could have been cleaner, very outdated for something so new.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undercover parking, full kitchen , excellent en-suite , no road noise or hotel noise , very comfortable stay
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Close to Box Hill shopping center and amazing food restaurants
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities
Ants everywhere in kitchen Room not the size I expected
Stayed 1 night in Dec 2019