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20 Nov 2018 by Guest Services Team
Dear Sarah, Thank you for your time in providing feedback in regards to your previous stay with us. I would like to extend a sincere apology for your experience with the floor renovations and lack of cleanliness of the room. We will address this internally and can assure you this is not our usual standards. As we value all feedback from our guests to improve our services where needed, please do not hesitate to contact us directly if you wish to share any further feedback during your stay.
Wyndham Hotel Melbourne offers its guests an outdoor pool and a fitness centre. A rooftop terrace, a library, and tour or ticket assistance are also featured at the luxury Wyndham Hotel Melbourne. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.
Self parking (surcharge)
Wyndham Hotel Melbourne offers 30 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
