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Monte Prado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 135 reviews
Rating 8 - Good. 55 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 7 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tristan, Toronto

Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place,the steam room it’s free and amazing,the indoor pool it’s well maintained,excellent breakfast and the staff it’s so good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Gilbert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was underwhelming for the price and what was represented on the internet. Glad we visited here, but I’d likely book another place in the area before doing this again.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with a lot of green space. Nice places for hiking with family.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020

10/10 Excellent

Ana, S. João da Madeira

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo bem, bom pequeno almoço, a piscina era ótima.
Stayed 1 night in Jun 2020

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in beautiful surroundings

We enjoyed our stay. Staff were helpful and friendly except one receptionist who kept us waiting for a long time whilst he was on the phone with no apologies.The indoor pool was good except there were no lights in the toilets/shower room and no windows on both the times I used the pool. Excellent breakfast and special menu option for evening meal was a reasonable price, but this menu was not made available till late in the day, so one did not know whether to eat in or out, especially as the restaurant had to be booked.

10/10 Excellent

Mr Colin, Rojales. Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Easter family holiday

All staff were happy and cheerful from all departments within the hotel. Spa facilities were great. On one occasion the water in the spa was not warm. Upon informing reception the matter was dealt with and when ordering a coffee later in the day it was given complimentary with an apology. The next day the water in the spa was warm again. Breakfast was perfect with a good selection of fresh fruits, cakes and hot selection. We stayed for a week and found the location so relaxing as it was surrounded by forest. Good in the hotel restaurant was to a very high standard as was customer service. Nearest restaurants outside the hotel were a five minute drive into the local village. All in all a perfect holiday with a 5 star recommendation

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si disfrute de k piscina. Pero una escalera estaba en mal estado. Voy para 62 años y no me hize más que un rasguño de milagro. Se me quedó encajada la pierna entre los peldaños de la escalera y mi peso que se fue para el otro lado. No soy una persona problemática. Entiendo estás cosas. Pero tampoco tuvieron ningún detalle. Mi mujer le avisó para precintar la zona e incluso le ayude a sacar un tapón que me pidieron. Le.comprobe los otros peldaños de la otra escalera. Pero la atención buena. El sitio muy tranquilo que era lo que buscábamos. Pero a veces hay que tener un detalle. Y más con los que no somos problemáticos. Volveremos. Nos gustó el entorno y el personal.
Stayed 1 night in Oct 2025

8/10 Good

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio ALVES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, Petit déjeuner au top
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos solicitdo con una semana de adelanto una habitacion con balcon a la piscina para comodidad de mi esposa con minusvlia y no ha sido posible. La proxima vez espero sea posible si no buscare otro hotel. Gracias. Por lo demas bien. Saludos
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

8/10 Good

Joachim, Neu Ulm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great valiue place Sunday to Wednesday in this very remote loaction of Portugal - there is not so much to do, good Restaurants are rare but the hotel offers indoor and outdoor pool, Hamam and quite good breakfast selection (included in all rates) Downside: even it's so remote they try to charge 7,5€/day for parking - very strange way to collect extra money (would be easier in pool towels rental or breakfast extra) as outside in the streets it's free of charge....
Stayed 1 night in Jun 2025

4/10 Poor

Bruna

Disliked: Staff & service, property conditions & facilities

Estadia deixou a desejar

Café da manhã bom. Atendimento da recepção ruim, cama e chuveiro bom. O problema foi o banheiro escuro, secador de cabelo preso por fita crepe e desligando sozinho e o ar condicionado não funcionou no frio porque nos disseram que estava na programação de inverno ainda, mas no dia quente, o quarto estava uma estufa e nos disseram que não poderiam fazer nada. Quarto tem uma lista vista! Por ser um spa, esperava algo mais bem cuidado.
Stayed 1 night in May 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peut mieux faire

J’ai dormi 2 nuits, le petit déjeuner est de 8h à 10h et malheureusement comme j’avais des rendez de bon heure impossible pour moi, de le prendre. Le soir pas de restaurant, obligé de prendre la voiture et aller en ville. Enfin le parking à 7€50 la nuit, beaucoup de voitures garées sur la route en vrac à l’extérieur.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ricardo

Stayed 3 nights in Mar 2025

10/10 Excellent

Marcilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias de paz e muito conforto

Foi uma estadia maravilhosa. O hotel é lindo, super confortável, com um spa incrível.
Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível hotel, com spa muitíssimo agradável

Quero agradecer a toda a equipe do hotel pela maravilhosa estadia. Tudo foi perfeito, quarto com vista linda e muito confortável, ótimo café da manhã, piscina muito boa e spa fantástico!? Fazia muito tempo que eu queria conhecer este hotel e correspondeu plenamente às nossas expectativas
Stayed 1 night in Oct 2023

10/10 Excellent

laura

Stayed 2 nights in Sep 2023