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Comfort Inn Memphis Airport West

2.5 star property

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Photo gallery for Comfort Inn Memphis Airport West

Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Non Smoking
Lobby
Efficiency, Room, 1 King Bed, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3005 Millbranch Road, Memphis, TN, 38116
  • Place, Graceland
    ‪4 min drive‬
  • Place, Whitehaven Park
    ‪5 min drive‬
  • Place, Stax Museum of American Soul Music
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Efficiency, Room, 1 King Bed, Non Smoking

Efficiency, Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Comfort Inn Memphis Airport West

Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Comfort Inn Memphis Airport West offers 92 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Comfort Inn Memphis Airport West gets high marks from our customers. During your stay, you'll be close to Graceland. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Graceland and 9 minutes from Beale Street
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Memphis Airport West. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Hearth Hotel Memphis Airport
Comfort Inn Hotel Memphis
Country Hearth Memphis Airport Hotel
Comfort Inn Memphis
Comfort Inn Airport Hotel
Comfort Inn Airport Memphis
Comfort Inn Airport Hotel Memphis

Comfort Inn Memphis Airport West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 301 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 130 out of 1004 reviews
Rating 2 - Terrible. 157 out of 1004 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Stayed 1 night in Oct 2025

8/10 Good

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking was adequate, staff was mouthy with another guest and wasn’t there for breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smell like MILDEW OR MOLD. It was never cleaned.. a hotel staff was rude
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Stayed 2 nights in Oct 2025

6/10 Okay

Lojann

Travelled with family
Disliked: Staff & service
Upon checking in the lady at the front desk was busy entertaining a young man who was standing there visiting. She was talking to him more than she spoke to me, she did give me little information about my stay. I felt she was trying to get me out of the way to get back to visiting.
Stayed 1 night in Oct 2025

6/10 Okay

Douglas, Urbana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Light bulb need to be replaced over desk in room. Internet did not work for me. Carpet in hallways was very stained. Breakfast and parking was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francesca

Stayed 1 night in Sep 2025

6/10 Okay

Norman

Very noisy AC unit
Stayed 1 night in Sep 2025

4/10 Poor

tonja

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The staff was OK had a little attitude no customer service. The hotel itself was OK. I’ve been in comfort Inn suites all over the world and this was the worst.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gerald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Ocie, Middleton

Liked: Property conditions & facilities
Bedding & towels were not changed daily. Elevator had the overpowering and offensive smell of burnt electrical wiring.
Stayed 2 nights in Jul 2025

6/10 Okay

Zachary

Stayed 1 night in Jul 2025

2/10 Terrible

Phylicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The elevator was dirty . The carpet in the hallway is stained . My room smelled like cigarettes. Sheets were clean . TV - outdated , only local channels .
Stayed 1 night in Jul 2025

8/10 Good

Ma Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly especially Paresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Well i made a reservation for the suit when we arrived the room smelled like bug spray. My daughtets and i are very asthmatic. They gave us a smaller room for the same price. The morning manager didnt want to give me money back. Even thoe they had to give us the next room availabe, because of our room not it good condition. The smell was so strong we started coghing immediately. The night shift customer service, Ron did try to help me as much as ge could.
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not clean and I was told about a deposit, last minute
Stayed 1 night in Jul 2025

8/10 Good

Reta

Travelled with family
Liked: Property conditions & facilities, room comfort
Just the air conditioner was really noisy
Stayed 1 night in Jun 2025

2/10 Terrible

Alexander

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into the hotel and it was hot, muggy and smelly inside. My room was equally as so. There were stains on the floor and walls and all over my room. The ac in my screeched and didn’t work. I requested a separate room and it wasn’t any better. Was told no refund would be provided. I was traveling with my elderly grandparents and they were unable to breathe properly in the room. So i ultimately had to leave with no refund.
Stains on floor and sticky floor
Sticky and stained elevator with floor tiles loose
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sheila

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
The place smelled moldy covered up by Glade to give you a headache in the lobby to pretend like it is clean. Then, you get to the room to smell mildew and mold and see unclean place where the plugs in the sinks do not work. We went to a few rooms. We have alergies and it was not healthy environment. They claimed it was dur to the rain.
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Amenities
This is probably the grossest hotel I have stayed at. The carpet in the hallways is absolutely disgusting. The whole place smells bad. The elevator has a STRONG smell of a burnt rubber belt like when your vacuum burns up. I’ve never been to a hotel that charged a $170 deposit until now and this place is definitely not worth it. Spend the extra money and stay somewhere nice.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
The ac had a musty smell to it
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Pros: breakfast was good and the sheets and toilets seemed clean. Cleaning ladies were nice. Cons: the floors and walls especially in the hallway were disgusting. The bathroom walls also were dirty. The AC didn’t really work. There was constant noise and movement outside all night that made the room rumble. I wouldn’t stay here again. I had no idea crime was such a problem in Memphis. I would avoid staying in this city again. Cars have to be locked behind a gate to keep them safe.
Stayed 1 night in Jun 2025