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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Free daily continental breakfast
Pool
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • Place, Strayer University
    ‪2 min drive‬
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Strayer University Thousand Oaks Campus
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down duvets, pillow-top beds, desk

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Hotel with free breakfast, in the vicinity of University of Memphis
This smoke-free hotel features a 24-hour business center, a conference center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Airport - American Way. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • 6 minutes by car from University of Memphis and 12 minutes from Graceland
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites Airport - American Way. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 200 out of 1003 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Fryer

Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Henry, Santa Monica

Stayed 1 night in Sep 2025

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this I was told there was a 24 hour airport shuttle. There isn't. I saw the photos of the pool, it was closed. There was no wayer available in the vending machine, the elevator didn't work, and my room was smelly, noisy, and there were stains in the bathtub. However, the man working the desk at 5.00 am is very nice.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty typical stay. Nothing special. Jacuzzi was not very good. Breakfast was basic.
Stayed 1 night in Sep 2025

8/10 Good

Bonnie

Stayed 1 night in Sep 2025

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, amenities
Room was clean, intense smell of weed, teenagers sitting on the floors in the halls hanging out, no soap of any kind in the bathroom, people out in the hallway SCREAMING at each other until very late night/early morning hours.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandy

Stayed 1 night in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Mold & Mildew
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop and rest

Our experience was nice it was clean and comfortable. I read some bad reviews but we were good no complaints thank you
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't do enough research and just assumed the area around airport would be safe. I was wrong. This hotel is clean and staff was great but the area is horrible. If the gate on the drive worked, I would've felt better. Parking has nice high fencing but the gate doesn't work so I didn't sleep much worried that our car was going to broke in to. When we were going down for breakfast, the front desk was having to run out homeless that were trying to eat.
Stayed 1 night in Aug 2025

8/10 Good

Monique

The room looked clean but we did smell a bit of a urine odor walking in the room. Overall neat and would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Debby

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Drake at the front desk was GREAT ! The property was being renovated , tv was cracked room smelled and hallway smelled like it’s already been smoked in .. roach in the bathroom. Stains on floors
Stayed 1 night in Aug 2025

6/10 Okay

YAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room is old and smells not very good. Door handles had stains which can be cleaned better.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Roaches in the room. Very nasty. I should get a refund.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean. Indoor pool was great wish hot tub had been open.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer serv rep
Stayed 1 night in Jul 2025

10/10 Excellent

Adesewa

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Taurus, JACKSONVILLE

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Recommended

This hotel is not in the safest part of Memphis, I found out. The hotel grounds is surrounded by an iron fence. The gate has been removed. The building's exterior is dilapidated. Guys in the parking lot fixing cars. The staff person did not greet me, only said, "ID please." He never made eye contact or talked. Mold was on the ceilinig in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Property conditions & facilities, room comfort

Great except the bugs...

Everything was as advertised, except we had the pleasure of ants... multiple ants throughout the room. Besides that, great and good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’d stay again
Stayed 1 night in Aug 2025