See all properties

Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Lobby
Exterior
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪16 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hyatt Place Memphis/Wolfchase Galleria
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,428 reviews
The price is €97
includes taxes & fees
5 Apr - 6 Apr
Hyatt Place Memphis/Wolfchase Galleria

About this property

Embassy Suites by Hilton Memphis East Germantown Area

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Weekday breakfast is free. Additionally, WiFi in public areas, a business center, and conference space are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Embassy Suites by Hilton Memphis East Germantown Area. During your stay, you'll be within walking distance of Lichterman Nature Center. Enjoy features like free breakfast and a free manager's reception, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Enjoy Italian cuisine while dining at Grissini's
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from Memphis Botanic Garden and 7 minutes from University of Memphis
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grissini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 380 reviews
Rating 8 - Good. 60 out of 380 reviews
Rating 6 - Okay. 46 out of 380 reviews
Rating 4 - Poor. 18 out of 380 reviews
Rating 2 - Terrible. 18 out of 380 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Marty

Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Stayed 2 nights in Dec 2025

10/10 Excellent

Vorea, Memphis

Stayed 1 night in Dec 2025

10/10 Excellent

Markeetah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Omelet Station at Breakfast is always amazing and the best thing about the Free Breakfast. The staff working down at breakfast as well was very kind and generous as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jody

Stayed 2 nights in Dec 2025

10/10 Excellent

chad

Stayed 2 nights in Dec 2025

10/10 Excellent

Peracer

Stayed 2 nights in Dec 2025

10/10 Excellent

Heydy Heredia

Stayed 2 nights in Dec 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in Dec 2025

10/10 Excellent

Derrick

Stayed 1 night in Sep 2025

10/10 Excellent

KENNETH, NASHVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room and hotel were clean. I enjoyed my stay. Will be coming back soon. Thanks
Stayed 1 night in Nov 2025

2/10 Terrible

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love my stay
Stayed 3 nights in Nov 2025

4/10 Poor

David

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms because the first room was cloudy from somebody smoking weed in there - e basically had contact highs just from walking in for 30 seconds. In our new room, all the mattresses were beaten down and sagged to the middle, unsleepable. The pull out bed didn’t have any sheets or pillows, had to request them - got sheets, no pillows. Shower had a good number of short and curlies all over the walls, it was disgusting. We all got a couple hours of sleep a night between the beds and grossness of all the blankets and sheets in the other beds. Breakfast omelettes were good, other than an argument between a worker and a woman who came in yelling about paying child support as I waited for my omelette - the omelette was good, worth two stars. I’d never go there again, ever. Ever.
Stayed 2 nights in Nov 2025

4/10 Poor

Greg

Our reserved room double room was not available, the room we did get, the tv didn’t work and the fold out sofa did not fold ou
Stayed 1 night in Nov 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Nov 2025

10/10 Excellent

ERNEST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The suite was exceptionally clean, and the beds were very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Sequayah

Stayed 2 nights in Nov 2025

10/10 Excellent

john

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly, the place is clean and breakfast is great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Stayed 1 night in Nov 2025

10/10 Excellent

Deandre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2025