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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Pool
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪16 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hyatt Place Memphis/Wolfchase Galleria
Wolfchase
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,480 reviews
The price is €110
includes taxes & fees
20 May - 21 May
Hyatt Place Memphis/Wolfchase Galleria

About this property

Embassy Suites by Hilton Memphis East Germantown Area

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Weekday breakfast is free. Additionally, WiFi in public areas, a business center, and conference space are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Embassy Suites by Hilton Memphis East Germantown Area. During your stay, you'll be within walking distance of Lichterman Nature Center. Enjoy features like free breakfast and a free manager's reception, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Enjoy Italian cuisine while dining at Grissini's
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from Memphis Botanic Garden and 7 minutes from University of Memphis
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grissini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis

Embassy Suites Memphis

Memphis Embassy Suites

Embassy Suites Memphis Hotel Memphis

Embassy Suites Memphis Hotel

Embassy Suites Memphis

Embassy Suites by Hilton Memphis East Germantown Area Hotel

Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 392 reviews
Rating 8 - Good. 61 out of 392 reviews
Rating 6 - Okay. 49 out of 392 reviews
Rating 4 - Poor. 19 out of 392 reviews
Rating 2 - Terrible. 18 out of 392 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
Clean rooms, and nice staff. Enjoyed free breakfast, The cook on the grill was awesome. Only bad experience was elevator availability and parking.
Stayed 2 nights in Feb 2026

10/10 Excellent

jamie

Stayed 1 night in Feb 2026

6/10 Okay

Lauren

Stayed 2 nights in Jan 2026

6/10 Okay

Madison

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Really good room no complaints. Great shower.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Gteat Customer Service.
Stayed 1 night in Jan 2026

6/10 Okay

Madison

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica, Winston Salem

Stayed 2 nights in Dec 2025

4/10 Poor

Todd

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The first room they gave me the air conditioner didn't work! The second room they gave me one of the tv's didn't work. I kept that room so I wouldn't have to go to a third room. Also one of the mornings my room was not cleaned up. They came in and got the trash and did nothing else. The bed wasn't made or anything and didn't get any new towels!!! I expected better from embassy suites, especially for $760 for only 3 nights.
Stayed 3 nights in Jan 2026

8/10 Good

Whitney

Stayed 1 night in Jan 2026

10/10 Excellent

Juhelia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious, staff friendly, and the daily breakfast was delicious with omelette station. Great for my family.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

4/10 Poor

Judith

Liked: Cleanliness
Disliked: Staff & service
The worst thing that happened was the that the toilet fell over-while I was on it! And the bathroom began flooding. Yes, they did move us to a new room, though not as good a one. But they offered no help in moving us. No luggage cart, no porters. We were on our own. We had noticed the lack of staff even before this happened. Just short-staffed aararoundaround.wthere,
Stayed 1 night in Jan 2026

6/10 Okay

kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much on breakfast. Doesn’t compare to other hotels. What a bummer.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Dec 2025

2/10 Terrible

Deanna

Stayed 1 night in Dec 2025

2/10 Terrible

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Calex

Easy check-in process staff were friendly and breakfast was great! Room was clean. Tub a lil outdated but no complaints on cleanliness. Would definitely stay again!
Stayed 1 night in Dec 2025

6/10 Okay

Marty

Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Stayed 2 nights in Dec 2025

10/10 Excellent

Vorea, Memphis

Stayed 1 night in Dec 2025

10/10 Excellent

Markeetah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Omelet Station at Breakfast is always amazing and the best thing about the Free Breakfast. The staff working down at breakfast as well was very kind and generous as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jody

Stayed 2 nights in Dec 2025

10/10 Excellent

chad

Stayed 2 nights in Dec 2025

10/10 Excellent

Peracer

Stayed 2 nights in Dec 2025