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Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Bar (on property)
Suite, 1 King Bed with Sofa bed
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪8 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Free buffet breakfast
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,011 reviews
The price is €68
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

About this property

Four Points by Sheraton Memphis Southwind

Hotel in Memphis with area shuttle service and a fitness center
A fitness center, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Memphis Southwind. During your stay, you'll be within walking distance of Shoppes At Hacks Cross. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a 24-hour business center, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Shoppes At Hacks Cross and a few minutes from Lowrance Road Park
  • Free local-area shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. A free area shuttle within 5 miles is available. A fitness center, a terrace, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Memphis Southwind. Free self parking is available.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Pinwheels Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice also bigger than others I've recently stayed in.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Melonie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived to check in, they had given our room away. They gave us a key to a different room which they told us was someone else's room, but they would just have to deal with that later. We went to the room and upon opening the door we found another family's items in the room. Obviously occupied. We went back downstairs, and they had to put us in separate rooms that were not joined. It was a huge inconvenience especially given it was 8:30 when we got to the hotel. The fact we reserved the room, and they just gave it away is just ridiculous. I'm not sure why I expected good service since we were in Memphis, but it was still very upsetting.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant is closed, but website doesnt tell you this. Front desk staff has a terrible attitude, couldnt possibly care less.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean as it can be
Stayed 2 nights in Sep 2025

10/10 Excellent

Orlando

Stayed 3 nights in Aug 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was in town for an appointment

Hotel was nice the area was some what ok.
Stayed 1 night in Sep 2025

10/10 Excellent

chandra, bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
The staff.
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst service I have received in a long time. Room keys didn’t work upon arrival, little to no lighting, and power out for the 4 hours, despite manager saying it would be back in an hour, I was there on the first night of my stay before canceling, checking out and going to another hotel. Multiple calls to the hotel to get them to process the refund that I was promised, but they never call back and don’t take any action. 0/10 and I would rather sleep outside than to give these people another penny.
Stayed 2 nights in Aug 2025

8/10 Good

Rev Kevin

Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Great property more towels would be nice
Stayed 1 night in Sep 2025

10/10 Excellent

Gilberto, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked me in was awesome!(Lyrah)! The bar tender Mecah was awesome!
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

yun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel❤️!!!
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Enjoyed our one night stay. The room was very large and was comfortable. The staff was friendly and did a great job. My husband enjoyed his breakfast.
Stayed 1 night in Sep 2025

8/10 Good

yun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Pegina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel.com let down

The hotel was great comfortable clean. But when we got here to check-in hotel.com. Never sent the virtual credit number for our payment. After several phone calls and text with a virtual assistant.Many calls to the hotel.I had to cancel the reservations through hotel. com because the hotel after almost two hours could not check us in because they never received payment from hotel com. The hotel had our reservation.And once we canceled through, you were as able to get our rooms and pay them directly. I have used hotel.com for years. I've never had so many issues as I had trying to get our room here. Of course, we ended up spending so much time there. We did not get to do our evening meal and sightseeing in memphis.
Stayed 1 night in Sep 2025

8/10 Good

Salinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast ended at 9:30 which was not convenient.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay/booking

We checked in late and the lady was on the phone the entire time. She only gave 2 adults 1 room key and did not explain the breakfast package we paid extra for. The lady at breakfast was supper helpful and explained it to us. She was professional and busy seemed to be short handed as it looked as if she was doing 2-3 jobs at once. Overall stay was great, room was clean. Loved having a Keurig and bottle of water in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Just a night stay during our travels. Room was nice, clean and convenient to some places to eat and the highway. Was not bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and staff where very nice and pleasant
Stayed 3 nights in Aug 2025