Hampton Inn Memphis-Southwind

2.5 star property

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Photo gallery for Hampton Inn Memphis-Southwind

Relax on the patio surrounded by lush greenery and enjoy the pool views.
Two beds with white linens, a nightstand, and wall-mounted lamps create a comfortable space.
Check-in with ease at our welcoming reception area, featuring a prominent desk and historic photographs.
Welcome to Hampton Inn, featuring a classic brick facade and a prominent entrance marked by a 'Welcome' archway.
Guests can enjoy a convenient self-service breakfast bar and access to a coffee machine.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
3579 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Memphis-Southwind

Hotel in Memphis with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn Memphis-Southwind offers 133 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Memphis-Southwind. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • 6 minutes by foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Southwind offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hampton Inn Memphis-Southwind. Self parking is free.

This Memphis hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Hampton Inn Memphis-Southwind.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Southwind
Hampton Inn Southwind
Hampton Inn Southwind Hotel
Hampton Inn Southwind Hotel Memphis
Hampton Inn Southwind Memphis
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis Southwind Hotel
Hampton Inn Memphis Southwind
Hampton Inn Memphis-Southwind Hotel
Hampton Inn Memphis-Southwind Memphis
Hampton Inn Memphis-Southwind Hotel Memphis

Hampton Inn Memphis-Southwind Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 772 reviews
Rating 8 - Good. 204 out of 772 reviews
Rating 6 - Okay. 106 out of 772 reviews
Rating 4 - Poor. 76 out of 772 reviews
Rating 2 - Terrible. 86 out of 772 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tierney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and mgmt
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and view
Stayed 1 night in Apr 2025

10/10 Excellent

David Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satified with my stay and will stay again
Stayed 2 nights in Apr 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend!!

We checked in and they gave us the wrong type of room and when I brought it to their attention she said yes you booked a different room but they didnt have one. No offer to remedy it. The rooms were dirty the lobby and halls were dirty. Breakfast was offered, but only cereal and cold eggs available. Not Hampton Inn quality at all!!
Stayed 2 nights in Apr 2025

4/10 Poor

Mohamed

Business traveller
Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Security at night was very good.
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience! We did notice some of the guests were loud and the breakfast was mediocre (cold and rubbery sausage, the waffle batter was empty for quite a while, and the orange juice was very watery). However, in total, we thoroughly enjoyed our stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 3 nights in Mar 2025

2/10 Terrible

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience I have had at a hotel. We had no clean towels for 2 days!! They kept giving us hand towels to use. We only had 3 towels in our room when we checked in, there were 4 of us. Someone’s math wasn’t mathing! There was mold in the shower, breakfast was atrocious, then the front desk had an attitude with us.
Stayed 2 nights in Mar 2025

4/10 Poor

Leslie

Travelled with partner
No shampoo not enough towels. We ask for refill on shampoo and no one ever came and brought it.
Stayed 1 night in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffing with courtesy
Stayed 2 nights in Mar 2025

4/10 Poor

LaQuinta

Travelled with family
Disliked: Amenities, property conditions & facilities
Wasn’t the best hotel and wasn’t the worst but I did expect nicer rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 1 night in Feb 2025

8/10 Good

Jeannetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice……. OLD…. But nice. When I checked in, the staff was awesome!! She was super friendly and helpful. When I went to breakfast the next morning, the other lady was equally friendly and polite. The ONLY issue I had wit the property, is the break-ins!! Our truck was broken into and so were FIVE other vehicles!!!!!! The officer said security leaves at 6am so that means either the burglars were waiting to pounce at 6 after the guards left, the guards were asleep on the job, OR the guards were in on it too…… be careful and BEWARE is all I can say.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Janice, Carol Stream

Travelled with family
Only stayed for 5 hrs
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Stayed 1 night in Jan 2025

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk she good
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2025

10/10 Excellent

Ashlee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome, especially Daphne at the front desk!
Stayed 1 night in Dec 2024

10/10 Excellent

Nakia

Stayed 1 night in Nov 2024

2/10 Terrible

Liz

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property is clean and comfortable. Check in at front desk was a breeze…the disappointment is the lack of information about the rude and unprofessional employees that stop you at the entrance at night. Coming into parking lot the hotel staff shines flashing lights in your face, abruptly stopping us before we can even pull into parking lot. We clearly have the parking sticker for hotel parking on our dash of vehicle to show that we PAID FOR A ROOM. Then the hotel staff follows our vehicle to our parking space to add insult to injury and have the last word. What SHOULD HAVE BEEN DONE, is an explanation at check in..informing us that if we decide to leave the hotel we will be stopped, questioned and attacked at the entrance when we return by a questionable, highly unprofessional and threatening man… if I was informed or even saw a sign that said we would have to report to hotel staff before we get to our PAID room then we would have never even left the premises or better yet we would have never stayed here and just take the hit on the NON REFUNDABLE price we paid when we reserved.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024