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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property

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Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Lobby
Daily cooked-to-order breakfast (USD 15.00 per person)
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
6811 TraVure South, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪10 min drive‬
  • TPC Southwind
    ‪10 min drive‬
  • University of Memphis
    ‪12 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Memphis East Germantown, TN

Art Deco hotel with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and conference space. Housekeeping is available once per stay.
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Memphis East Germantown, TN. During your stay, you'll be close to Shelby Farms Visitor Center. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a gym
  • 10 minutes by car from TPC Southwind and 11 minutes from Shelby Farms Visitor Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Memphis East Germantown, TN offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. Hilton Garden Inn Memphis East Germantown, TN also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Germantown hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 419 reviews
Rating 8 - Good. 65 out of 419 reviews
Rating 6 - Okay. 35 out of 419 reviews
Rating 4 - Poor. 23 out of 419 reviews
Rating 2 - Terrible. 18 out of 419 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

suzette, Chandler

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel except for the moldy shower. The pool was green but obviously out of service. The stay was ok, just not worth the price. Hiltons are usually much better. Conveniently located.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

vincent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Johnny

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stop while moving. Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Gerald

Travelled with group
Stayed 1 night in Apr 2025

6/10 Okay

Gloria

Stayed 2 nights in Apr 2025

8/10 Good

Sungwon

Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in Apr 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
It was all really good.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, great location, staff are friendly, meals available plus a convenience area for food/drink. My go to in Memphis.
Stayed 2 nights in Feb 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 2 nights in Feb 2025

6/10 Okay

Peyton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

aurea, Crossville

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The lady at the front desk treated foreign guests that came for business with the Kellogg company. They were very rude, and disrespectful. I provided feedback to the manager but they didn’t do anything, nor apologized with the guest.

10/10 Excellent

Rainey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, even had a bunch of kids in the hotel for a soccer convention and didn’t hear a thing
Stayed 1 night in Feb 2025

4/10 Poor

Lon

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property within the halls and room smelled musty like stale water.
Stayed 1 night in Feb 2025

6/10 Okay

Brooklyn

Liked: Cleanliness, staff & service
Disliked: Room comfort

Location great, staff great, stay not so great

Although I like the location and would like to make this the place I book with in the future, upon check-in I was told there wasn’t any rooms with king beds available (which is what I booked)….but then found one on first floor (perfect); however, the air conditioner did not work and there was no big towels in the room (I realized this after showering). I was moved to the 2nd floor with 2 queen beds. In this room the tv volume was super low even when it was set to the highest setting and the shower would only get lukewarm. Outside of all of that.. the staff was friendly, location is perfect, and I felt safe parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
No
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Stayed 3 nights in Nov 2024