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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Free daily full breakfast
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪1 min drive‬
  • Place, Horton Park
    ‪2 min drive‬
  • Place, Willie Mae Rowe Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
West Memphis
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,017 reviews
The price is €85
includes taxes & fees
17 May - 18 May
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Holiday Inn Express and Suites West Memphis by IHG

A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express and Suites West Memphis by IHG. During your stay, you'll be within walking distance of Baptist Memorial Hospital Crittenden. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Beale Street and 10 minutes from Bass Pro Shops at the Pyramid
Holiday Inn Express and Suites West Memphis by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis by IHG also features a terrace, laundry facilities, and express check-out. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 863 reviews
Rating 8 - Good. 212 out of 863 reviews
Rating 6 - Okay. 71 out of 863 reviews
Rating 4 - Poor. 38 out of 863 reviews
Rating 2 - Terrible. 30 out of 863 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tat

Stayed 1 night in Feb 2026

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. We stayed 3 nights. I only had one issue and that was one morning they came in emptied trash and replaced towels but didn’t replace coffee or make the bed. It was like they got interrupted and just never finished. Every thing else was perfect. I know in some comments there complaints about hearing traffic noise. Yes it is close to interstate but we never heard any of that. No horns, no passing traffic. It was peaceful. Breakfast was wonderful. I do want to warn people…. Do not go to the Applebees down the road. We went sat down, looked around and got up before our waitress could come and take our drink order. The place was nasty. I recommend Cracker Barrel next door.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy from I 10
Stayed 1 night in Jan 2026

10/10 Excellent

Reva

Liked: Cleanliness, amenities
Very clean and quiet room. Happy, friendly and courteous staff. Delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Shad

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Aziz, Kissimmee

Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, the staff was friendly, check in/out was seamless. The thing that stood out the most though was the breakfast. We met Ms. Lisa, who was responsible for the breakfast. She made, by far, the best hotel breakfast we have had. It tasted like we were eating at home. Everything was seasoned, well cooked, and the area was spotless. We would 100% stay there again, especially if Ms Lisa was cooking.
Stayed 1 night in Jan 2026

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

marni

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Kourtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great; comfortable bed. Dinning room hostess were so nice and courteous!
Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room phone did not appear to be connected.
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 1 night in Dec 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first room (102) had a malfunctioning toilet but the staff immediately reassigned me to another (402). Very good work on their part.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Dec 2025

6/10 Okay

Daryl

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, China Spring

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly! Very clean and tidy property 👌
Stayed 1 night in Dec 2025

8/10 Good

LeAndrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Felt comfortable and safe. Quiet. Got a great nights sleep. Staff was accommodating and helpful. Gave breakfast a low rating only because it was a grab bag since it was a holiday and breakfast wasn’t the normal service, but I understand. I appreciate their effort in producing healthy options like yogurt and fruit.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Clean room, friendly staff
Stayed 1 night in Nov 2025