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Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Restaurant
Exterior
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7784 Wolf Trail Cove, Germantown, TN, 38138
  • Place, Germantown Performing Arts Centre
    ‪2 min drive‬
  • Place, Beale Street
    ‪24 min drive‬
  • Place, Graceland
    ‪25 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Sofa)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 2 Queen Beds (Sofa)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Minifridge)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed (Minifridge)

9.6 out of 10
Exceptional
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Sofa)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds (Sofa)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers 72 accommodations with laptop-compatible safes and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG. During your stay, you'll be within walking distance of Germantown Performing Arts Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and mountain biking
  • 10 minutes by car from Wolfchase Galleria and 14 minutes from University of Memphis
Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2034 square feet (189 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG. Self parking is free.

This Germantown hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mountain biking
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,034 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown by IHG
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 633 reviews
Rating 8 - Good. 167 out of 633 reviews
Rating 6 - Okay. 55 out of 633 reviews
Rating 4 - Poor. 18 out of 633 reviews
Rating 2 - Terrible. 24 out of 633 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facility was clean.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jill

Disliked: Amenities, property conditions & facilities
Nice place to stay but rate was a little high compared to other options with more amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Very clean, modern, and comfortable. Breakfast was above average and the 24 hour coffee was exceptional.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chastity

Liked: Amenities
Staff are exceptionally kind and helpful here. Going back for our third stay this year!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice location. Nice staff and clean room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & comfortable. The staff was extremely kind & helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location, quiet area, clean facilities. Breakfast is not the greatest but better than nothing. Staff is courteous and friendly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Lindsay

Liked: Staff & service
Safe and quiet area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

Location is great, next to a park, very quiet. Shopping and restaurants close enough. I would stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient to restaurants and shopping. Close enough to visit downtown Memphis but in a safer place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed, Clean all the way through the hotel/room. Breakfast served was excellent.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Very clean and good location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trey was great! we had a great stay
Stayed 1 night in May 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Hotel was clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like to stay at Holiday Inn Express
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Clean, very comfortable bedding, quiet and friendly staff. I would definitely stay here again!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel. Staff is amazing
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great! The coffee machine was exceptional! My husband loves the pancake machine ! Close to the hospital and great restaurants! I know there’s pillow options but the firm to me needs to be more supportive .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean, bed was very comfortable and the best thing is it was conveniently close to my dr office!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place, great staff
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Everything was primo from the staff, the room, the decor, the cleanliness, the breakfast! I definitely recommend this hotel!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Barbara

Liked: Room comfort
The stay was good
Stayed 2 nights in Sep 2022