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Holiday Inn & Suites Memphis Southeast-Germantown by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, desk
Indoor pool
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
7730 Centennial Drive, Memphis, TN, 38125
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • TPC Southwind
    ‪6 min drive‬
  • University of Memphis
    ‪16 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Detach Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Detach Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Hotel in Memphis with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn & Suites Memphis Southeast-Germantown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Memphis Southeast-Germantown by IHG. During your stay, you'll be within walking distance of Shoppes At Hacks Cross. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at 901 Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by foot from Shoppes At Hacks Cross and a 2-minute drive from Topgolf Memphis
Holiday Inn & Suites Memphis Southeast-Germantown by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. The business-friendly Holiday Inn & Suites Memphis Southeast-Germantown by IHG also features laundry facilities, a convenience store, and room service (during limited hours). Self parking is free.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.
901 Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
901 Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 14.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 901 Bistro
  • 901 Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.95 for adults and USD 10.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 12-18 years old for breakfast.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn & Suites Memphis Southeast-Germantown by IHG Memphis

Holiday Inn & Suites Memphis Southeast-Germantown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 541 reviews
Rating 8 - Good. 98 out of 541 reviews
Rating 6 - Okay. 49 out of 541 reviews
Rating 4 - Poor. 30 out of 541 reviews
Rating 2 - Terrible. 38 out of 541 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Devita

Stayed 1 night in Dec 2024

2/10 Terrible

Daniel, San Antonio

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast staff was rude. No sign said shoes were required. I could have been told nicely. Instead, the rude manager had to bark at me and cap it off with 'no shoes, no service' as if i was at a 5 star resort. It was a mediocre breakfast at best. The other staff was sitting at the end of the long bench playing on their phones. Loudly. The fauce in my room was so loose you had to hold it with one hand to turn it on or off with the other. The front desk staff were nice, when they looked up from their phones and tablets to help me. The hotel parking lot looks like a minimum security prison, all fenced in with cameras and using the room key to get in. The desk person jn the morning said we needed the key to leave... we didn't. But we still had to pull arohnd the lot, get out, walk 30 feet, to drop the key into box by a gate that didn't close all the way. Very disappointing. Will stay further outnin Collierville at a different property next time.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Comfortable, cozy,& secure
Stayed 2 nights in Mar 2025

10/10 Excellent

Mareece

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great from the front desk to the restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

KeAndre

Stayed 3 nights in Mar 2025

10/10 Excellent

Zenotha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

10/10 Excellent

Torrian

Stayed 1 night in Mar 2025

10/10 Excellent

Alesha

Stayed 1 night in Mar 2025

10/10 Excellent

Chrestina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a phenomenal weekend, thanks to the incredible staff and ammenities during our stay. It was my husbands birthday and they treated us like Gold! The front desk staff were so kind and helpful and housekeeping does a fantastic job keeping everything spotless. Hands down one of our best stays at Holiday Inn! Well done everyone!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this property many times, always nice and feel sade.
Stayed 4 nights in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Feb 2025

2/10 Terrible

Rhonda

Stayed 2 nights in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please start providing better quality bathroom tissue.quilted northern is not that expensive
Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verrecco

Stayed 1 night in Feb 2025

8/10 Good

Billy

Stayed 5 nights in Feb 2025

8/10 Good

Angela

Travelled with family
Rooms were very clean and staff was kind and helpful. Only issue was confusion about free breakfast for IHG gold members, which we learned is not honored if booked through a non-IHG service. Also the restaurant had a new menu but did not order the ingredients therefore the signature drinks and dessert were not available. Both items were not significant issues and the hotel overall was a great stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Lawanda

Travelled with family
The rooms are nice and clean. I had a problem with how the breakfast was handled. Upon check we were told breakfast is free 6:30 am to 9:30 am. I proceed to go to breakfast at 8:45 am and was stopped and asked about a "breakfast ticket". I informed the female I didn't know anything about a "breakfast ticket", thinking I unknowingly left it in my 'sleeve' the room key was given to me in. She asks my family member and I what I room numbers were. We gave her our two different room numbers. She looks it up and says "oh you didn't purchase breakfast with your reservations"...WTW!!!! She says "you can pay for it here at the desk or back there (bar) $15"....all we have are our room keys in our hands. I was appalled to say the least. I have never been to a hotel where you had to pay for breakfast when you make your reservation. It has always been included! I was very disappointed by this. The front desk person never said we needed a "breakfast ticket" when he told us breakfast was free and gave us the hours for breakfast. If this is your policy, then it should be very clear upon check in!! I'm sure we are not the only ones this has happened too! This will definitely make me think twice about staying here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

YoungJoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

TAEYOUNG

Stayed 3 nights in Jan 2025