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Homewood Suites Southwind - Hacks Cross

3.0 star property

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Meeting facility
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪4 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 King Bed Studio Suite Non-Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed Studio Suite Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING BED 1 BEDROOM SUITE NONSMOKING

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 KING BED 1 BEDROOM SUITE NONSMOKING

  • Sleeps 5
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Four Points by Sheraton Memphis Southwind
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,010 reviews
The price is €89
includes taxes & fees
18 Jun - 19 Jun
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About this property

Homewood Suites Southwind - Hacks Cross

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites Southwind - Hacks Cross. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • 6 minutes by foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

Guests are served free on-the-go breakfast on weekends from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 585 reviews
Rating 8 - Good. 130 out of 585 reviews
Rating 6 - Okay. 78 out of 585 reviews
Rating 4 - Poor. 81 out of 585 reviews
Rating 2 - Terrible. 64 out of 585 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Great stay staff was friendly and helpful. Also the room was big for my family size! Can't wait to come back!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maronica

Liked: Staff & service, amenities
The room was ok. Cleaning needs improvement.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Tanai

Liked: Cleanliness, staff & service
Staff was great room had roaches in it ..kitchen and bathroom
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Cleanliness, amenities
Check in was pleasant. Smell in garbage cans by elevators was horrendous. Room was not the cleanest. Bathroom toilet was gross.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Thank you
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Konni

Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation trip

The stat was wonderful spacious for me and my family we loved it
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Joseph

Door closer broke for two weeks
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great wonderful friendly staff and the housekeeping was up to par!
Stayed 5 nights in Jun 2025
Verified

2/10 Terrible

Giselle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good part of this experience was that the nice front desk clerk gave us a refund. The property entry doors were broken allowing anyone to come in and out. Room was dirty. Toilet looked like acid had been poured in it. Fridge doors was broken. The stove was all rust. Red stains on carpet.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linwood

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid. Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Derek

Disliked: Cleanliness, property conditions & facilities
The hotel was extremely dirty, starting with the rotten smells throughout the hallway when we came in. As we were getting to our room, we had a man who appeared unkempt begging us for money to do his laundry. Upon entering the hotel room, everything seemed better and we loved that the suite had 2 separate bedrooms. However, further inspection, there were stains all over the curtains, a vomit stain on the carpet and the chairs to sit in were falling apart and shedding black pieces all over the floor. While we loved the concept of 2 separate rooms for our family, the experience overall was terrible.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LaMikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. They have a whole kitchenette with dishes and fridge. Nice comfortable bed. The breakfast was good and hot.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Amenities
Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Stayed 1 night in Dec 2024
Verified

8/10 Good

Keosha

Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Donna

Disliked: Cleanliness
We had to leave and want my money back because of how dirty it was as well not enough towels or no bathing soap
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025