4/10 Poor
Tristan
29 Jan 2025
Disliked: Staff & service, amenities, property conditions & facilities
I can see why this is a two star hotel. When I checked in their computer system didn’t accept my credit card. The ATM didn’t work either so I had to go out of my way to go to a local bank so they could have their deposit.
The first room I checked into had garbage on the floor, bed wasn’t made etc. so they put me in another room.
The second room they put me into was better except the refrigerator wasn’t working and
There wasn’t no temperature setting and no room phone. I had them put me into a different room or a third room.
The third room the bathroom smelled of cigarette smoke and the door wasn’t locking to which I couldn’t close the door as The door lock was broke. I could just push it open which could’ve been a safety hazard, and not to mention, anybody could just walked into the room by pushing the door open and vandalized and or stole my personal belongings if one wanted too. The room’s phone also didn’t work.
After Being moved around the fourth room was better.
Hotel Maintenance & staff better get their act together. Shelby county/Memphis building inspector should be aware of this hotel.
Tristan
Stayed 2 nights in Jan 2025