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The Point Hotel

2.5 star property

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Photo gallery for The Point Hotel

Room, 1 King Bed, Non Smoking
Fitness facility
Lobby
Dining
Pool

Reviews

3.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2855 Old Austin Peay, Memphis, TN, 38128
  • Place, Raleigh Branch Memphis Public Library
    ‪14 min walk‬
  • Place, Beale Street
    ‪12 min drive‬
  • Place, Graceland
    ‪21 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Point Hotel

Along with a coffee shop/cafe, this hotel has coffee/tea in a common area and laundry facilities. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
The Point Hotel offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at The Point Hotel, you'll be close to James Road Park. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • 13 minutes by car from Beale Street and 11 minutes from University of Memphis
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. A free manager's reception is offered on select days. Public spaces have free WiFi. The business-friendly The Point Hotel also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Memphis hotel.

The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 8 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

The Point Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 2 out of 21 reviews
Rating 8 - Good. 0 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 13 out of 21 reviews

4.2/10

Cleanliness

6.4/10

Staff & service

3.2/10

Amenities

3.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay. The staff was nice and I really loved that they have a full time security guard. The hotel is gated. The rooms were clean and the bed was extremely comfortable. The hotel is close to the airport and close to downtown. This seems to be the nicest hotel in the area. I really enjoyed my stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Eva

Liked: Cleanliness
This hotel is under new management. They’re friendly, helpful and working hard to get things right, but some leftover repairs are still in the works.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Lindsey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool, gate, are broke. Remote was broke. Shower was gross, it was just run down.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE SHOULD BE CLOSED DOWN IMMEDIATELY. IT'S SUPER NASTY, JUNKIES WALKING AROUND EVERYWHERE, AND THE LADY AT THE FRONT DESK WAS RUDE ASS HELL. I WOULDN'T SUGGEST ANYBODY BOOK HERE IT'S A STR8 UP HELL HOLE.
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First they are remodeling and the pool was closed, they had breakfast equipment coming, but when we were there they only had one kind of serial. The staff however were friendly, and the room was clean. It was just disappointing that a breakfast was advertised and only one type of serial.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't cleaned, no towels, trash wasn't taken out, no toilet paper, furniture was in disrepair.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Daricus

Over charged for pet fee…your ad says 55 and front desk charged 75
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Shemeka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of smoke everywhere! Bugs, spiders and insects throughout the hotel. Over priced no pool loud noise and I’m still waiting for my money to be returned! Lights flashing and flickering unsafe area! Not family oriented. The elevator is a death trap this hotel should be burned to the ground and rebuilt. There is no ac in the building and they don’t serve breakfast like it says. This hotel lied about EVERYTHING! And we have PICTURES!
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities
No towels in room, asked for towels and was brought damp ones, name had changed on hotel without notice, food left in non working refrigerator so it had an awful smell, foot prints in shower, no office chair in room, broken furniture, broken access gate.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Donna

Liked: Staff & service
T.V. didn't work so they moved us to another room and the heat didn't work at all. Toliet in both rooms shook every time you sat down, mini fridge in both rooms wasnt secured onto the floor and it would slide every time I you opened it. No towels in either room or extra toliet paper. Bathroom smelled like smoke. And they asked for a $50 deposit for the night and it had to be cash ,would not accept a credit card. They didn't mention a deposit when i booked the room, but the desk clerk waived the deposit since it was only for 1 night. No full breakfast buffet as advertised instead a small selection of cold cereal, juice and coffee. Wouldn't recommend this place.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

pascal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
chambre vétuste, on a eut quelques blattes, et le petit déjeuner c'était juste un cafetière maintenant l hôtel est en travaux donc a voir pour plus tard
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Terriuna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2026