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Southland Casino Hotel

3.0 star property

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Photo gallery for Southland Casino Hotel

Lobby
4 bars/lounges
4 bars/lounges
Exterior
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1550 Ingram Blvd, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪6 min walk‬
  • Place, Horton Park
    ‪19 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(65 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, individually decorated, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(139 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Southland Casino Hotel

Adults-only hotel with 5 restaurants and a casino
This hotel features 5 restaurants, a casino, and 4 bars/lounges. Valet parking is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Southland Casino Hotel offers 300 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Southland Casino Hotel. During your stay, you're just a quick walk from Southland Casino Racing. Free valet parking, 5 restaurants, and 4 bars are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, a coffee shop, and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a porter, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • 10 minutes by car from Beale Street and 6 minutes from Mississippi River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A casino, a 24-hour fitness center, and gift shops/newsstands are also featured at the business-friendly Southland Casino Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star West Memphis hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4:00 AM to 11:00 AM.
Southland Casino Hotel has 5 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 11:00 AM for a fee: USD 13 to 20 per person
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2,300 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Casino (113,000 square foot of space)
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 20 per person
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Southland Casino Racing
Southland Casino Hotel Hotel
Southland Casino Hotel West Memphis
Southland Casino Hotel Hotel West Memphis

Southland Casino Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1223 out of 1780 reviews
Rating 8 - Good. 287 out of 1780 reviews
Rating 6 - Okay. 119 out of 1780 reviews
Rating 4 - Poor. 68 out of 1780 reviews
Rating 2 - Terrible. 83 out of 1780 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Every person was so darn nice! We will come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Lashawnda

Liked: Cleanliness, property conditions & facilities
Amazing hotel, modern, clean, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and quiet. Customer service at the hotel was great. The customer service at the fry house was lacking but overall was a good experience and would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, room and casino were good, very clean and well maintained. As a former employee of Delaware North I was disappointed with the attitude of some of the employees at the restaurants and hotel. They appear to just want to pick up a pay check and not care too much about customer service. Not too many smiling faces.
Stayed 2 nights in Nov 2025

2/10 Terrible

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the view
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, staff friendly - guards at the door, bartender and registration staff. Nice open casino, lived the music videos on large tv.
Stayed 1 night in Nov 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Corwin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dud not eat breakfast
Stayed 4 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
The staff was professional and courteous. The room was spacious, the bed was comfortable and the shower was amazing. I wanted a room with a tub and microwave and my room didn’t have one, I learned from the staff that the microwaves can be rented for $25 I assume per night and rooms with tubs and reserved under accessible rooms and are under a first come basis.
Stayed 2 nights in Nov 2025

10/10 Excellent

Clifton

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexzandrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
EVERYTHING ABOUT MY TRIP WAS FABULOUS!!!!
ROULETTE TABLE WINNER!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was beautiful and super clean! We loved this hotel and highly recommend! (Coffee and water provided in room) Plenty of restaurants downstairs in the casino with nice to go containers.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service
Casino staff was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Clifton

Stayed 4 nights in Oct 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! this place is beautiful. Check in was easy and very welcoming. Our room was spotless and so well appointed. And every detail was there. There are lights outside each guest room and they were carried over into the lighting on the casino floor. Everyone was kind and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Willie

Stayed 1 night in Oct 2025

8/10 Good

Donald, lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Room wa good, games, elevators and floors were sticky and dirty.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not a lot of meal options in this hotel and the prices are a little steep but the hotel and the room accommodations are very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff was friendly! I would stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
King size corner room
Stayed 1 night in Oct 2025

8/10 Good

Rosie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not get breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lighting in the bathroom was poor. It makes it hard for older ladies to get ready. The casino was super tight, one of the tightest I've ever been to.
Stayed 1 night in Oct 2025