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voco Hotel Napoleon Memphis by IHG

4.0 star property

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Photo gallery for voco Hotel Napoleon Memphis by IHG

Restaurant
Lobby
Exterior
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
179 Madison Ave, Memphis, TN, 38103
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Peabody Ducks
    ‪3 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Premium bedding, pillow-top beds, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

voco Hotel Napoleon Memphis by IHG

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
Voco Hotel Napoleon Memphis by IHG offers 58 air-conditioned accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at voco Hotel Napoleon Memphis by IHG. During your stay, you're just a quick walk from Beale Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include a business center, a computer, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Peabody Ducks and 7 minutes by foot from Beale Street
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and a fireplace in the lobby are also featured at the business-friendly voco Hotel Napoleon Memphis by IHG. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

Archives - Onsite bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 17 per day)
  • Covered parking on site (USD 17 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Clean room and excellent customer service!!! Would definitely stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Clean and great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location, good staff, nice clean hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, friendly staff, and easy to park
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean and comfortable and the bar was nice overall good vibe! Nice staff as well!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Grady

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Fabulous staff and loved the artistic and delicious cafe on the first floor!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dimika

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. The room was clean and the bedding was very comfortable. Although my reason for staying here was to have a staycation and just relax in my room, the location of this property is great and very close to downtown attractions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Clean and easy check in and check out process.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Memphis. Very trendy design in a historic building. Within walking distance of lots of tourist attractions. Very helpful staff with clean, comfortable rooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Johnna

Liked: Cleanliness, property conditions & facilities
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice but a little tight. Lobby is gorgeous and location good for walking to Beal Street. Staff was very nice.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tyler

Liked: Cleanliness, staff & service
Beds not very comfortable. Beautiful place. The floors felt like they were going to fall through though. Bathroom door didn’t shut all the way. Overall great place but a few things that affected the rating. Customer service was 10/10.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deira

Liked: Cleanliness, staff & service, amenities
I loved this property I would definitely stay again !
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the food at breakfast was wonderful and the room was comfortable. We enjoyed walking in the area and shopping at nearby stores. I hope to return soon!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, handy parking next door, Friendly staff, very comfortable bed
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and in walking distance to entertainment, restaurants and sports/concert areas.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ebonie

Liked: Cleanliness, property conditions & facilities
Hotel was very nice, clean, and quiet. I loved the artwork, decor Would definitely stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and highly recommend it if you’re traveling to Memphis!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, notany dining options nearby
Stayed 3 nights in Jul 2025