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Reina Victoria Suites & Towers

3.5 star property

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Exterior
Living area
Executive Suite, Jetted Tub | Bathroom
Luxury Suite, Jetted Tub
Reception

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service

Explore the area

View in a map
San Juan 1127, Mendoza, Mendoza, 5500
  • Place, Avenida San Martin
    ‪2 min walk‬
  • Place, Peatonal Sarmiento
    ‪2 min walk‬
  • Place, Independence Square
    ‪10 min walk‬
  • Airport, Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Terrace

In-room safe, individually decorated, blackout curtains, free WiFi

Family Suite, 2 Bedrooms, Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, Jetted Tub

In-room safe, individually decorated, blackout curtains, free WiFi

Executive Suite, Jetted Tub

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Reception
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Mendoza City Center
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 386 reviews
The price is €37
17 Jun - 18 Jun
Soltigua Apart Hotel Mendoza

About this property

Reina Victoria Suites & Towers

Along with massage/treatment rooms, this hotel has concierge services and free self parking. WiFi in public areas is free.
Reina Victoria Suites & Towers offers 20 accommodations with safes and hair dryers. Each accommodation is individually decorated. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Reina Victoria Suites & Towers, you're just a quick walk from Avenida San Martin. Features include free WiFi in public areas and free self parking, plus meeting rooms.
  • Free WiFi
  • Free self parking
  • Amenities include meeting rooms and an elevator
  • Just a 3-minute walk from Avenida San Martin and 4 minutes by foot from Peatonal Sarmiento
As a guest of Reina Victoria Suites & Towers, you'll find spa services, concierge services, and room service (during limited hours). WiFi is free in public spaces. Self parking is free.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Reina Victoria Suites Towers
Reina Victoria Suites Towers Aparthotel
Reina Victoria Suites Towers Aparthotel Mendoza
Reina Victoria Suites Towers Mendoza
Reina Victoria Suites Towers
Reina Victoria Suites & Towers Hotel
Reina Victoria Suites & Towers Mendoza
Reina Victoria Suites & Towers Hotel Mendoza

Reina Victoria Suites & Towers Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 5 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para Nada recomendable

Hotel básico, dice incluir desayuno y solo te dejan dos sobres de café y un paquetes de galletitas d agua en la habitación. Y nos tocaron 3 conserjes distintos, los 3 un trato horrible, maleducados y soberbios, sin ganas de atender a la gente. Pésimo hotel!
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Sergio

Disliked: Staff & service

No recomendado

Regular, no tenían bar para el desayuno y te daban unos productos de mala calidad
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

Arja

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Kaunis huone, kaipaa siivousta ja parempaa palvelu

Huoneisto oli kaunis ja mukava, sijainti hyvä. Emme päässeet huoneistoon klo 12, vaikka niin oli ilmoitettu. Ilmoitettu aamiainen koostui huoneessa olevista voileipäkeksipaketista, kahdesta teepussista, kahdesta yrttiteepussista (mate) ja kahdesta kahvipussista. Vietimme hotellissa kolme yötä, valikoimaa ei täydennetty. Astiat piti tiskata itse. Ei vastaa käsitystäni ilmoitetusta "aamiainen sisältyy hintaan". Kalusteet olivat huonossa kunnossa, ja ilmastointilaitteet likaisia. Koko huoneistossa pitäisi tehdä perusteellinen suursiivous. Kovin harmillinen kokemus, koska hotelli ja erityisesti huoneisto olivat mukavan näköisiä, huolehtimalla niistä saisi loistavan. Henkilö, jonka kanssa asioimme, oli tylyn lyhytaikainen eikä mitenkään palvelualtis. Ei pitäisi olla kieliongelmaakaan, koska puhumme espanjaa riittävästi hoitaaksemme hotelliasioinnin. Vaikutti siltä, ettei asiakaspalvelu hirmuisesti kiinnostanut. Hotellin netti on todella huono. Kävimme kahviloissa hoitamassa asioitamme.
Stayed 3 nights in Sep 2017
Verified

8/10 Good

LUIS ALBERTO

Liked: Cleanliness, staff & service, room comfort
Buena ubicación. Deben mejorar el mantenimiento de las habitaciones
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Juan Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mendoza ESPECTACULAR!

Muy Buena estadía. Hotel cómodo, completo, muy tranquilo, muy buen servicio interno, buen servicio en excursiones. Ubicación excelente.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena relacion precio comodidad

es la quinta vez que vamos ahi, por su ubicacion y comodidad
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
El espacio es muy confortable. El desayuno malo. La atención del personal podría ser mejor
Verified

4/10 Poor

María Cristina

Liked: Room comfort
Disliked: Staff & service
Lamentablemente, se nos debitó de la tarjeta VISA por parte de ustedes el importe por la reserva, y al mismo tiempo se nos cobró en efectivo en el hotel el importe, pues el empleado nos manifestó que no figuraba en la PC
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Lamentablemente tuvimos la decepción de no cumplirse la expectativa según lo publicitado y la relación servicios/costo. Del viaje por Cuyo, fue el alojamiento que le damos la más baja puntuación.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Apart, no tan apart

les comento que el apart esta bien ubicado, en el centro, pero las habitaciones dejan mucho que desear, lo pague como si fuera un sheraton y en realidad parecía un apart de 2 estrellas. Las habitaciones grandes y lindas, pero un televisor de 14 pulgadas, o faltantes de bombitas de luz en las habitaciones, descuidado, el calefon que había no calentaba y para bañarse era necesario esperar 20 minutos para que salga agua caliente.- El desayuno que nos toco en la estadía era de un 2 estrellas, sin variedad y las medialunas quemadas.- Cuando reclamamos por las lamparitas, nos tomaban el pedido pero jamas las cambiaron y ni siquiera nos pusieron alguna alternativa. Sino avisabas que te ibas de la habitación, no te hacían la cama o la limpieza. Faltante de cucharas y tenedores en la cocina, ya que es un apart tendrian que tenerlo.-
Verified

8/10 Good

hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice, low price.

Receptionists were great.
Verified

2/10 Terrible

Peter und Heike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herunter gewirtschaftet Hotel

Ein Pool ohne Wasser, eine geschlossene Sauna. Ein Telefon ohne Hörer, ein Whirlpool der nicht funktioniert! Wände, an den die Tapeten abgängig sind. Ein lieblose Frühstück. All das haben wir leider in diesem Hotel finden müssen. Zwei Dinge waren gut: sehr gut Lage und eine gute Matratze.
Verified

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala atención, y en mal estado, no volveremos!

Llegamos a la noche y el personal de la recepción nos tuvo 20 minutos para darnos la llave de la habitación, nos mandó a otro piso. En la habitación no había toallas, el teléfono no funcionaba, luces que no encendían... Muy mal mantenido el hotel. Al otro día nos bañamos con un chorro de agua, no había flor de ducha.
Verified

8/10 Good

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the city center

This hotel has the spacious room for the money. All the basics were covered. AC was useful for hot days when I went there on 11/10/14-11/12-14.
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

viaje a mendoza

el hotel muy lindo,limpio,pero le recepcinista un desastre,no saben tratar clientes,,,no les importa nada,, yo tenia q registrarme almediodia,,y eran las 14hs, y no m daban habitacion,,,tenia una reunion de trabajo,y no pude ni cambiar de ropa,,tuve q hacer las cosas,asi como llegue del viajee,,,,,un desastre la atencion,,,,,no voy nunca mas a ese hotel,,
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

surpresa desagradavel

Fiquei surpresa quando cheguei e so tinha uma recepcionista nenhum funcionario para me auxiliar com as bagagens .Nao funcionou o restaurante nem neste dia ,nem tivemos cafe da manha no restaurante,disseram-nos que naquele dia não serviriam cafe da manha no hotel Que tal isso?A limpeza do quarto e pessima ,tivemos( eu e meu filho )rinite alergica .O ar condicionado com funcionamento precario ,e não tinha tecnico para conserta-lo.Enfim foi pessimo.Nao recomendo.
Verified

6/10 Okay

Thatiana

Liked: Cleanliness
Disliked: Property conditions & facilities

Localização é o forte

O hotel é apenas razoável. A limpeza do quarto é boa e o café da manhã é bem simples. A cozinha é relativamente pequena e a distância para os supermercados desanimam quem queira fazer refeições no hotel. O wi-fi também não é muito bom: no quarto em que ficamos, pegava bem apenas no hall e não no quarto. Porém, o mais assustador é ter o aquecedor dentro do quarto, que mantém a chama acesa em tempo integral. No entanto, a localização é sensacional para ir ao lugares do centro a pé. Para quem quer conhecer a cidade de Mendoza, principalmente o centro, vale a pena.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service

Noisy Mendoza

Staff very nice and as helpful as they could be. The noise from the traffic was exhausting especially tose without silencers driving in the early hours. Had to leave after one night so I could get some sleep. On yes Internet took forever. On the plus side there were many bookshops close to the hotel.
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good.

The staff was friendly and very helpful. The room was nice, though it was noisy from the club across the street. The pool was nice. The breakfast was OK, but not terrific. We were not able to pay with a credit card, as their system was down.
Verified

6/10 Okay

Verified traveller

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort