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AKEN Mind Mérida Hotel

4.5 star property
VIP Access

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Photo gallery for AKEN Mind Mérida Hotel

Front of property
Signature Suite
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Yoga

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Paseo de Montejo
    ‪1 min walk‬
  • Yucatán Siglo XXI Convention Center
    ‪2 min drive‬
  • Yucatan International Convention Center
    ‪5 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Handicap

1 bedroom, in-room safe, desk, laptop workspace

Superior Handicap

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • City view
  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Plus

1 bedroom, in-room safe, desk, laptop workspace

Superior Plus

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AKEN Mind Mérida Hotel

Luxury hotel with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
AKEN Mind Mérida Hotel offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at AKEN Mind Mérida Hotel , you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Steps from Paseo de Montejo and a 3-minute drive from Great Museum of the Maya World
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AKEN Mind Mérida Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the luxury AKEN Mind Mérida Hotel . Free self parking is available.

This 4.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
AKEN Mind Mérida Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (3,789 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Lift (152 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

AKEN Mind Mérida Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 358 reviews
Rating 8 - Good. 51 out of 358 reviews
Rating 6 - Okay. 20 out of 358 reviews
Rating 4 - Poor. 8 out of 358 reviews
Rating 2 - Terrible. 11 out of 358 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Howie

Stayed 1 night in Feb 2025

8/10 Good

Maria, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Catherine Elizabeth

Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Stayed 5 nights in Feb 2025

10/10 Excellent

Abraham

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, DeForest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and New but Not a sound proof - you can listen traffic and bars late night
Stayed 6 nights in Feb 2025

10/10 Excellent

Sandra

Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco Antonio

Stayed 2 nights in Feb 2025

8/10 Good

Josephine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

NIcolas

Stayed 1 night in Feb 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2025

10/10 Excellent

Boris, WALNUT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers at the restaurant during breakfast were so great, friendly and gave us awesome suggestions for where to visit while we were in Merida. Great people.
Stayed 6 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025

8/10 Good

Juan Felix

Liked: Cleanliness, amenities, property conditions & facilities
Solo requiere mas variedad en Desayuno
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfonso, Mexico DF

Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Pet Friendly extra ! The hotel is new a pretty . Can’t ask for more
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos

Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Rogelio

Stayed 1 night in Dec 2024

10/10 Excellent

Safana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! Great hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Luisa Fernanda

Stayed 4 nights in Nov 2024