8/10 Good
Karen Mora
Travelled with partner
22 Mar 2025
Overall it was a nice stay in Merida - the location is convenient for walking approximately 8 mins from plaza grande, auto progreso (public transportation), and many restaurants, bars, and stores were nearby as well. Ideal if you’ll be doing most of your stay by foot. The hotel itself was nice, the room was clean, AC worked well, and there were hot showers with great water pressure!
However, there was a sewage smell in our room for a few days coming from the shower drain probably or from outside (maintenance did pour some cleaner but it still stayed). The lights for the outside private pool didn’t work either, I did notify maintenance 2 times but still didn’t get fixed. Staff overall is okay and not the most friendliest.
Karen Mora
Stayed 7 nights in Mar 2025