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Casa Oneiro Hotel Boutique & Suites

2.5 star property

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Photo gallery for Casa Oneiro Hotel Boutique & Suites

Outdoor pool, pool loungers
Fridge, microwave, cookware/dishes/utensils
Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View
Hallway
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
449 C. 74 Centro, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪16 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View

Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View

Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Garden View

Deluxe Studio Suite, Garden View

Deluxe Studio Suite, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area

Deluxe Apartment, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 King Sofa Bed
  • Free Wi-Fi

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About this property

Casa Oneiro Hotel Boutique & Suites

This smoke-free hotel features an outdoor pool, a hot tub, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a communal living room are onsite.
Casa Oneiro Hotel Boutique & Suites offers 14 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 32-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
During your stay at Casa Oneiro Hotel Boutique & Suites, you're just a quick walk from Merida English Library. You'll find features like free WiFi in public areas, plus an outdoor pool and a hot tub. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include newspapers, a communal living room, and a water dispenser
  • Just a 3-minute drive from Paseo de Montejo and a few minutes from Plaza Grande
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Casa Oneiro Hotel Boutique & Suites offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Casa Oneiro Hotel Boutique & Suites also features tour/ticket assistance, a garden, and a communal living room.

This Mérida hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 120 (up to 10 years old)
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Oneiro Hotel Boutique & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Casa Oneiro Hotel Boutique & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Friendly, clean, quiet, beautiful room, nice pool, easy location
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Ricky N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast even though we were charged for it. But otherwise the hotel was great
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not sure why other reviews were so terrible. We had a great experience. The staff was amazing! The room was super clean. The kitchen was well stocked. The pool was gorgeous, as well as the view at sunset. It was a super quiet hotel, which was awesome. Everything we needed was in walking distance. We loved the eco-friendliness of the water - but the only issue was there wasn't any hot water. They have a dial that you turn on for the hot water to allow it to warm up, but it was barely warm. It is a newer hotel, so everything reflected that. We loved the staff. The staff was the highlight of the whole experience.
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

Adriana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To begin with there was no hot water actually no water at all or pressure . Toilet broke the Wi-Fi was in and out.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Maryann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I wouldn’t recommend this place. New hotel. Inexperienced staff. Lack of lighting in main hallways. Jacuzzi inoperable. Zero room amenities. Friendly cleaning staff. No workers at front desk. Surprise charges at check out for breakfast items we did not order. The cleaning ladies mentioned we were the hotel “guinea pigs”. I would go back.
Basic coffee station on our last night
First floor room patio
Our dining table
Simple but tasty breakfast. Breakfast was the highlight of the stay. Thanks to Angie.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
LA ATENCIÓN DE TODO EL PERSONAL, ES LO QUÉ HACE EL LUGAR MUY ESPECIAL Y ADEMÁS UN ESPACIO O MUY TRANQUILO Y MUY BIEN UBICADO
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
LAS HABITACIONES, LA TRANQUILIDAD DEL HOSPEDAJE, LA MAGNÍFICA UBICACIÓN , EL PROFESIONALISMO Y CALIDEZ DEL PERSONAL, LA LIMPIEZA DE LAS INSTALACIONES Y DE LOS CUARTOS
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Maria Graciela

Stayed 7 nights in Nov 2025