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Cigno Hotel (Adults Only)

4.0 star property

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Photo gallery for Cigno Hotel (Adults Only)

Exterior
Bar (on property)
Exterior
Hair dryer, bathrobes, towels, soap
Suite, 1 King Bed, Patio, Pool View | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪1 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Cigno Hotel (Adults Only)

This smoke-free hotel features an outdoor pool, a restaurant, and a business center. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Cigno Hotel (Adults Only) offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cigno Hotel (Adults Only). During your stay, you're just a quick walk from US Visa Applicant Service Center. Free WiFi in public areas, free valet parking, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center and an elevator
  • Onsite recreation includes bike rentals
  • 11 minutes by foot from Mérida Cathedral and a 4-minute drive from Paseo de Montejo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. The business-friendly Cigno Hotel (Adults Only) also features an outdoor pool, a garden, and an elevator. Free valet parking is available.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Cigno Hotel (Adults Only) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 0 per pet (varies based on length of stay)
  • Food and water bowls are available

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person
  • Pet fee: USD 0 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number HCO181213C92
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 107 reviews
Rating 8 - Good. 14 out of 107 reviews
Rating 6 - Okay. 0 out of 107 reviews
Rating 4 - Poor. 0 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Stayed 2 nights in Oct 2025

10/10 Excellent

erin

Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dorwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dominick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful property for your next visit to Mérida
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and plan to go back!
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Javier, South Pasadena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and safe. The parking next to the hotel was great.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Stayed 3 nights in May 2025

8/10 Good

moria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ulises

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. Little far from everything.
Stayed 4 nights in Jan 2025