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City Express by Marriott Merida

3.5 star property

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Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Fitness facility
Lobby
Lobby
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪4 min drive‬
  • Place, Plaza Galerias Mall
    ‪5 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down duvets, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Down duvets, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.2 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Merida

An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
City Express by Marriott Merida offers 166 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at City Express by Marriott Merida, you're just a quick walk from Paseo de Montejo. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Plaza Galerias Mall and a few minutes from U.S. Consulate General Mérida
  • Free local-area shuttle service
City Express by Marriott Merida offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A free area shuttle within 10 kilometers is available. The business-friendly City Express by Marriott Merida also features a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Mérida hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida

City Express by Marriott Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1012 reviews
Rating 8 - Good. 282 out of 1012 reviews
Rating 6 - Okay. 127 out of 1012 reviews
Rating 4 - Poor. 65 out of 1012 reviews
Rating 2 - Terrible. 70 out of 1012 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

THALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, clean room & great staff
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location but no hot water for a shower
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rommie

Liked: Cleanliness, amenities, property conditions & facilities
everything everyone food clean rooms helpful employees.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Jared

Liked: Cleanliness, property conditions & facilities
Hotel was fine. Breakfast was a non-breakfast, so don't count on that.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast and nice staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Marcos Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast Included. Pool was okay. Room was clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Jose Eduardo

Liked: Cleanliness, staff & service
Breakfast was good for the most part, however, it was not quickly replenished when there was a large number of guests coming out for breakfast. Otherwise, the location was good for our purposes, rooms are relatively small but in great conditions and everything was pretty clean. I would definitely come back here!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel with good breakfast

Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eleodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Very clean
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I have been using this hotel for the last eight years. The location is magnificent, since it is located 5-10 minutes any direction from the important avenues of the city.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Stayed 1 night in May 2024
Verified

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place and safe
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Benjamin Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Mm
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

BERNHARD T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice location The tree at back of parking lot that scratched the Explorers top
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Apr 2025