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Fiesta Americana - Merida

4.0 star property
VIP Access

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Photo gallery for Fiesta Americana - Merida

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Lobby
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool

Explore the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000
  • U.S. Consulate Merida
    ‪4 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Mérida Cathedral
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior, Two Double Beds

Minibar, in-room safe, desk, laptop workspace

Superior, Two Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 2 Double Beds (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 2 Double Beds (Standard)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club, Two Double Beds

Minibar, in-room safe, desk, laptop workspace

Club, Two Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club, 1 King

Minibar, in-room safe, desk, laptop workspace

Fiesta Club, 1 King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Standard)

Minibar, in-room safe, desk, laptop workspace

Business Room, 1 King Bed (Standard)

  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Americana - Merida

Eco-certified Mérida hotel connected to a shopping center, a quick walk to U.S. Consulate Merida
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Fiesta Americana - Merida offers 350 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Fiesta Americana - Merida. During your stay, you'll be connected to a shopping center, and just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine while dining at Regional Yucateco
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, massages, or aromatherapy at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from U.S. Consulate Merida and 4 minutes by foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fiesta Americana - Merida offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Fiesta Americana - Merida. Self parking and valet parking are free.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Regional Yucateco - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Café Montejo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Stelaris Bar - Onsite bar. Open daily.
Café Kunn - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 490 for adults and MXN 245 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Kunn
  • Café Montejo
  • Regional Yucateco
  • Stelaris Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1573 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 245 for children
  • Pet fee: MXN 1573 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1007 reviews
Rating 8 - Good. 175 out of 1007 reviews
Rating 6 - Okay. 56 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ann

Stayed 4 nights in Jan 2025

10/10 Excellent

MATTHEW H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ARIANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gilberto, Memphis

Stayed 2 nights in Jan 2025

6/10 Okay

Santiago

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Monica Vega

Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo comodo, limpio, fresco ..la comida excelente ...gracias

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and nice service
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Deepti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for first visit

This was a good choice for our first visit to Merida, but there is definitely scope for improvement. Pros- - restaurants and coffee shop on site, - pool and spa services on site, -safe & convenient location (Walmart across the street to get stuff), -right off Paseo Montejo with easy walking to a variety of coffee shops and restaurants, -many staff speak English Cons- -At the hotel, we had to ask Front desk for every piece of info as there was nothing in the room to tell us anything. Needed directions to the pool; whether there was room service and how to order, etc -there was an ice bucket but no ice machine; can get ice delivered to your room; -no refrigerator in room for a city that was pretty warm even in winter; -no microwave in room; - there was a coffee machine but pods were not free, and when we did use them, they were not replaced - not every staff member could communicate in English (but maybe my expectation that in a hotel with Americana in the name would have staff that could understand basic English is wrong) Overall, a good choice for first trip, but next time, we will choose something closer to the main plaza for convenience
Stayed 7 nights in Dec 2024

8/10 Good

Philip, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Cristina

Stayed 2 nights in Jan 2025

8/10 Good

ersilia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Large property, good bedding
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. The workers were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Viktoriya

Stayed 2 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 8 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, courtesy
Stayed 4 nights in Dec 2024

2/10 Terrible

Peter

Stayed 1 night in Dec 2024

8/10 Good

mal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Qaiser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP access
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre que visito este hotel me voy con ganas de volver. Fiesta Americana Mérida logra mantener su calidad incluso con el pasar del tiempo.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everyone very friendly and helpful A great resort like this should not be charging for coffee cartridges in our room- rather tacky!
Stayed 7 nights in Dec 2024