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Grand Marina Hotel

4.0 star property

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Photo gallery for Grand Marina Hotel

On the beach, white sand, free beach shuttle, motor boating
Aerial view
View from property
Terrace/patio
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Kilometro 36 Caretera, Telchac Puerto, YUC, 97407
  • Place, Pink Salt Flats
    ‪9 min drive‬
  • Place, Xcambó
    ‪14 min drive‬
  • Place, Telchac Puerto City Hall
    ‪15 min drive‬

Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Balcony view

Deluxe Villa, 2 Bedrooms

  • Marina view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Villa, 1 King Bed with Sofa bed

Superior Villa, 1 King Bed with Sofa bed

Superior Villa, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Grand Marina Hotel

At Grand Marina Hotel, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a marina.
Grand Marina Hotel offers 6 accommodations with safes and irons/ironing boards. Beds feature premium bedding. 43-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Telchac Puerto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Grand Marina Hotel, you'll be close to Xcambó. Free WiFi in public areas, free self parking, and a free beach shuttle are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes motor boating and a playground
  • 11 minutes by car from Telchac Puerto Park and 11 minutes from Telchac Puerto City Hall
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Bring your whole family to Grand Marina Hotel for summer fun including 2 outdoor swimming pools, motor boating, and a playground.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 4-star Telchac Puerto hotel is smoke free.

Grand Marina Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fishing
  • Motor boating
  • Personal motorised watercraft
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the beach
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Blender
  • Lobster/crab pot
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Marina Hotel Telchac Puerto
Grand Marina Telchac Puerto
Hotel Kinuh
Grand Marina Hotel Hotel
Grand Marina Hotel Telchac Puerto
Grand Marina Hotel Hotel Telchac Puerto

Grand Marina Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, quiet and excellent beach.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Ortencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, remote, bumpy road leading to hotel, quiet, beautiful large rooms, oceanview and ocean is about a block from hotel. Nice tropical hideaway to getaway and relax.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, quiet property. A great place to unwind.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jose A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, awesome view overlooking both Marina and ocean, two balconies. Definitely would come back.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazin place. Only problem little diner óptions
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was wonderful. The property was beautiful but some of the villas need upkeep...Mirrors, refrigerator, toilet issues... Beautiful setting...quiet and restful.
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Amenities
The property was not as it shows online. The resort was totally empty except for us. The security guard checked us in. Although they were empty, they put us on the fourth floor with no elevator. The staff that we did see over our stay were incredibly helpful and accommodating. The restaurant wasn’t open and the pools were not clean. Maybe it was off season, I don’t know. The staff is the only redeeming factor.
Stayed 10 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot

The place was beautiful, the staff were really great. Fewer amenities than expected (they have a store where they sell most things). There's no phone in the room, but they will deliver to the room if you have a phone to call the restaurant. The pools are cold. Google maps are very off in this area, and finding the hotel was quite difficult - if you're driving make sure you know how to get there, especially if you're driving at night.
Stayed 7 nights in Jan 2023
Verified

8/10 Good

Manuel

Liked: Cleanliness
Disliked: Amenities
We needed 90 minutes between ordering lunch and receiving it. The hot water never work and for a few hours we did not have any water
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Alejandra Holm

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa SUPER SUCIA
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Laura Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos tarde y el lobby estaba cerrado y no habia una sola persona que pueda atender. No pudimos hacer check in. Está desierto y sin personal que apoye
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gore

Liked: Cleanliness, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Pamm

Liked: Cleanliness
No hacen Limpieza en la habitación, mobiliario descuidado, poco personal, recepción limitada, alejado, no hay buena atención en general.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y con excelente vista a la marina y la ciénaga para ver a los flamencos.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Blanca Patricia

Liked: Cleanliness, staff & service, room comfort

Carencias en el hotel

Tengo una observación muy importante. Se menciona tener Club de Playa, pero no hay tal cosa. En mi estancia me transportaron a una playita, con 5 camastros, no hay palapa, sombrilla ni ningún servicio. Realmente eso fue frustante. Esa playa sin ningún mantenimiento. Otro problema fue no tener agua en la habitación una tarde. Tardaron más de una hora en arreglar. La mañana siguiente sin agua caliente. Tuvimos que bañarnos con agua fría. Nada agradable porque el clima estaba muy fresco por un frente frío. Es un hotel hermoso y cómodo. Pero hay estos detalles que incomodan mucho al huésped y te sientes un tanto defraudado.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very large for the price! Nice quiet place to stay.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente con tranquilidad y bella vista hacia la marina y la playa
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

OJO ESTO NO ES HOTEL!!!!!

Excelente pero esto NO es hotel son villas y hay que firmar un contrato de “arrendamiento”, no hay servicio de limpieza y no hay amenidades como papel higiénico y esas cosas, una vez que se acaban uno tienen que ir a comprarlas
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

LindaW

Liked: Cleanliness, staff & service
Gorgeous boutique hotel on tranquil beach. Rooms, food and staff of exceptionally high quality. We will return soon.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect ! peaceful! and plentiful ! Visit now

So fabulous! Our room was so nice with a beautiful view! It was enormous as well! Great place to stay and stock up on groceries because the kitchen is ideal! It also has a nice pool area and the servers are all so sweet ! Front desk always ready to help! Come visit you won’t forget it!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were extremely nice. Food was excellent. Beach was very private we were the only ones there. If you like a quiet private place it is perfect!
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Victor

Liked: Amenities, property conditions & facilities
the place is nice, quiet, is what I expected. ,
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Alexandra

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
el hotel es muy bonito desafortunadamente nos quedamos sin agua en la noche y en la mañana. la conectaban sólo a ratos, fue horrible. Los de la administración se van a las 11 PM. No había ni con quien quejarse.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un gran fin de semana! El hotel impecable, habitación linda y limpia, excelente comida en el restaurante y servicio insuperable. La playa linda aunque muy virgen todavía. En general, una gran experiencia!
Stayed 1 night in Dec 2019