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Holiday Inn Merida by IHG

3.5 star property

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Photo gallery for Holiday Inn Merida by IHG

Outdoor pool
Bar (on property)
Point of interest
2 restaurants, breakfast, lunch served; international cuisine
Suite, 2 Single Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room

Down duvets, in-room safe, desk, laptop workspace

Premium Room

  • 50 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Holiday Inn Express Merida Centro by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,008 reviews
The price is €101
includes taxes & fees
18 Dec - 19 Dec
Holiday Inn Express Merida Centro by IHG

About this property

Holiday Inn Merida by IHG

Hotel with 2 restaurants, steps from Paseo de Montejo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Holiday Inn Merida by IHG offers 213 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Merida by IHG. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Paseo de Montejo and 4 minutes by foot from Yucatan International Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Merida by IHG offers its guests an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 14 meeting rooms. Event space at this hotel measures 550 square feet (51 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Merida by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
Holiday Inn Merida by IHG has 2 restaurants serving breakfast and lunch.
La Veranda - This restaurant specializes in international cuisine. Open daily.
La Arboleda - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 477 to 477 for adults and MXN 350 to 390 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Arboleda
  • La Veranda

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (550 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 477 to 477 for adults, and MXN 350 to 390 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus MXN 522 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Reviews

Holiday Inn Merida by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 555 out of 977 reviews
Rating 8 - Good. 273 out of 977 reviews
Rating 6 - Okay. 90 out of 977 reviews
Rating 4 - Poor. 33 out of 977 reviews
Rating 2 - Terrible. 26 out of 977 reviews

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de su personal.
Stayed 8 nights in Sep 2025

10/10 Excellent

Salvador Jaimes

Travelled with family
Muy limpio, comida buena, lo recomiendo mucho.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Joseph Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Service, staff and food great. Hotel at time looks old and need up keeping. Several issues with the room and restaurant staff.
Stayed 12 nights in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great choice for a stay, awesome breakfast, quiet, took care of us very well
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your money
Stayed 7 nights in Jul 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Highlight...centric Great keeping up with our room. We stayed for a week all ok. Restaurant pricy Staff great , the city itself is friendly
Stayed 7 nights in Jul 2025

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 6 nights in Jun 2025

10/10 Excellent

Maria Concepcion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience to stay at this hotel, very clean, easy check.Because it’s near Paseo Montejo it was totally to get around restaurants, museums, etc
Stayed 5 nights in Jun 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool need work looks old the palapa is foling a part , mising tiles
Stayed 3 nights in Jun 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor restaurant area is very aesthetic and lovely. Hotel is near to convenience stores, pharmacies, restaurants etc
Stayed 2 nights in Jun 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

ramon j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kbuen precio
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ramon j

Liked: Cleanliness, staff & service, room comfort
Nice bed I.love
Stayed 4 nights in Jun 2025

10/10 Excellent

Allan, eastvale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

Allan, eastvale

Beautiful place
Stayed 4 nights in Apr 2025

6/10 Okay

Carmen

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The properly is old, my first night I was going take a shower and some black debris . It came out very nasty. I don’t know if it was the water, or tup was dirty or something was coming out of the drain I asked to be changed rooms the staff from the lobby counter. We’re very nice. They moved me to a different room, but that room I was moved into was a very strong smell of mold even my clothes was getting a bad smell
Stayed 5 nights in Apr 2025

10/10 Excellent

Nga

Travelled with family
Liked: Cleanliness, amenities
Centralized location, walking distance to restaurants and shopping center
Stayed 4 nights in Apr 2025

8/10 Good

elisa

Stayed 1 night in Apr 2025

10/10 Excellent

Rosa Montes

Liked: Cleanliness, staff & service, property conditions & facilities
Super amicable El personal, una buena ubicación y limpio
Stayed 5 nights in Apr 2025

10/10 Excellent

linda

Stayed 1 night in Apr 2025