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Hotel Boutique Santa Elena

2.5 star property

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Photo gallery for Hotel Boutique Santa Elena

Terrace/patio
Comfort Room
Reception
Indoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. 62 Centro, 434, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Merida Centro by IHG
Mérida Centro
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 1,006 reviews
The price is €117
includes taxes & fees
8 Jul - 9 Jul
Holiday Inn Express Merida Centro by IHG

About this property

Hotel Boutique Santa Elena

An indoor pool, a 24-hour front desk, and a garden are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Boutique Santa Elena offers 11 air-conditioned accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at Hotel Boutique Santa Elena, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas and an indoor pool are available.
  • Free WiFi
  • Take a swim in the indoor pool
  • Within a 10-minute walk of Paseo de Montejo and Plaza Grande
Hotel Boutique Santa Elena offers its guests an indoor pool and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Santa Elena

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Santa Elena Merida
Hotel Boutique Santa Helena
Hotel Boutique Santa Elena Hotel
Hotel Boutique Santa Elena Mérida
Hotel Boutique Santa Elena Hotel Mérida

Hotel Boutique Santa Elena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 70 reviews
Rating 8 - Good. 11 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Wei-Yu

Great central location and super friendly staff. The hotel is in a renovated old building with a lot of characters.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it was quite elegant and stylish. Would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities
Everything was fine. I had a great stay here.
An artificial Cenote but it's cool!
The entrance
A little garden
The bedroom it's comfort as well as the bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great area , super helpful staff , nice rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

PEJMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, amenities
The room was excellent, so was the staff! My only complaint was that the price I agreed to when I reserved my stay wasn’t honored by the hotel when I came to check in. The hotel should have food way to honor the price I was given
Stayed 8 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness
Disliked: Amenities
It was fine... But far from a "boutique hotel". The bed was just okay. The cenote pool was out of order our whole stay. We asked for two extra pillows and that cost extra. It was a nice hotel, but boutique is all about service and historic. They got the historic part but need to work on the service part. Also, the vending machine in the center courtyard is just not boutique. Sell stuff at the main desk, not out of the machine. And lastly, the toilets were super weak, we had to leave the hotel to go #2. Lame!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotelito bonito y con ubicación estratégica. La casona es muy linda y conserva muy bien la esencia de lo que fue antes. Todo estaba muy limpio, el personal fue muy amable y la habitación bastante amplia. Seguro regreso
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
El hotel es muy bonito, la habitación muy cómoda y completa. El único detalle es la regadera, el agua salía por todos lados excepto por donde debía salir.. no hay cortina para evitar escurrimientos del otro lado.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alyn Monserrat

Liked: Cleanliness, amenities, property conditions & facilities
El personal de recepción fue muy amable y la habitación muy bonita y cómoda, las amenidades estuvieron muy bien. Lo único malo fueron los demás huéspedes que hacían demasiado ruido por lo que dormimos muy mal.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elvia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal muy atento, buena ubicación.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Recomiendo muchísimo este hotel! Gran ubicación, personal amable, habitaciones limpias y cómodas. Sin duda me volvería hospedar aquí.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Un hotel muy bien ubicado, cerca de todo. El personal muy amable y servicial. Habitaciones limpias y cómodas. La cama me parece que es el único detalle a mencionar, el colchón está duro y termine con dolor de espalda (habrá quien le guste así seguramente). Ampliamente recomendable.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

carlos rosendo

Liked: Cleanliness, staff & service, amenities
Todo estuve perfecto, y las pocas fallas que se tuvieron, las corrigieron de inmediato, brindando atención y apoyo. Gracias a Didier, Mario, Jonathan y Diana.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities
Appréciez dans sa totalité et sans oublier le personnel remarquable et sympathique
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Are

Liked: Cleanliness, amenities, property conditions & facilities
Todo es de 10, la habitación, el personal súper amable, la ubicación está a 4 cuadras del centro por lo que es una zona bastante tranquila y por lo mismo se descansa muy bien en el hotel. Muy recomendado.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

claudia

Todo!!! El p
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, aunque por la noche hay un bar con música muy fuerte y no deja dormir
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es amplia y agradable, pero el lugar puede ser muy ruidoso. Ninguno de los dos días logramos acceder a la piscina porque no estaba en las condiciones adecuadas. No hay estacionamiento y sobre todo en las noches es un problema encontrar lugar. Lo excelente: la atención de Mario, encargado nocturno
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tensión del personal, muy pendientes a tu llegada, estadía y salida, tiene interiores muy lindos la combinación de colores es muy linda, y la cama es súper cómoda, y las habitaciones muy limpias
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron muy amables y el lugar era cómodo y bonito
Stayed 2 nights in Sep 2025