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Casa del Balam Merida

3.5 star property

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Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Garden
Hallway
Deluxe Room
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

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A hotel room with a bed, a desk, two chairs, a television, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(67 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Deluxe Room

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Premium Room

Premium Room

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a check-in counter.

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Casa del Balam Merida

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Casa del Balam Merida. During your stay, you're just a quick walk from Plaza Grande. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Plaza Grande and 10 minutes by foot from Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 165 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 165 for adults and MXN 115 for children
  • Nearby parking fee: MXN 60 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place bearing in mind location and price.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service
A super place to stay for a Merida experience.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Hotel is clean and
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were intentive. The location is excellent near parks and rhe center of town.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Exactly as we expected, clean comfortable in a great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Amenities
A wonderful property and helpful and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. We had breakfast on site and explored old town Merida. Perfect location to explore.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, amenities, property conditions & facilities
Loved that my room overlooked the beautiful courtyard! When I return, I’d like the same exact room. Thanks for a great stay!
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, clean and comfortable, and our host was great at communicating. The pool is a perfect size and was well used during our stay. Casa Carmita is a fantastic little restaurant just steps away from the property and you absolutely must go there - the food was fantastic! Walking distance to grocery and convenience stores made life easy.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, great location, parking is secure! Staff was very helpful and the restaurant fantastic.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Staff was excellent and it had quite a bit of charm and was clean. However there was a street party going on so I didn’t get to sleep at a decent time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Benigno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location; you can walk everywhere because it's on the main avenue. The only problem was that the TV never worked.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Edison Antonio Calderon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Hotel is situated in a very central location that makes it easy to get to anywhere in the center.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Reception & room staff as well as Rodolfo were very friendly and helpful.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Friendly staff. Great location
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Poor WIFI
Stayed 1 night in Jan 2026
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely older hotel. Lots of character. Room was clean and tidy. Bed comfortable. No coffee in the room though. Nice restaurant on the main floor. Service was excellent. It was sweet seeing the friendly hotel cat. Sincerely Heather
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

María

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms and excellent service
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a lovely property and the staff was kind and efficient. The location is very convenient to the main plaza, many restaurants and lots of shopping. We had two rooms for seven days each. My son became ill while there and he and his family returned home three days early. We were not able to get credit for those days. I travel to Merida about two times each year, so this was disappointing.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

tomas

Liked: Property conditions & facilities
Great location very ordinary room good for short stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Casa Balam was truly wonderful. The place is beautiful and has a lovely colonial charm that creates a very special atmosphere. The facilities are well maintained and everything was spotless; the cleanliness was excellent and the sheets were impeccable. The staff deserve special mention — everyone was extremely kind, attentive, and always ready to help. The location is also fantastic and very convenient for getting around. Although the hotel doesn’t have its own parking, they have an agreement with a parking lot just a few meters away, which makes things very easy. I would definitely come back without thinking twice. It was a great experience.
Stayed 2 nights in Mar 2026