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Casa del Balam Merida

3.5 star property

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Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Hallway
Hallway
Deluxe Room
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(64 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa del Balam Merida

Colonial hotel with spa services and a coffee shop
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Casa del Balam Merida. During your stay, you're just a quick walk from Paseo de Montejo. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Paseo de Montejo and 8 minutes from Yucatán Siglo XXI Convention Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has very good amenities but a building in a so-so condition. It’s a character hotel that needs to be renovated. The wi-fi is terrible. The bed could have been better. However I could not have asked for a better location. The property should be updated to be fully restored or modernized.
Stayed 6 nights in Oct 2025

8/10 Good

Cesar

Stayed 4 nights in Oct 2025

8/10 Good

ANTELMA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning was not cooling down enough Sink faucet cold water flow was poor Safety box was not working
Stayed 4 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Oct 2025

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the traditional openness. It rained every day so it was wet throughout but I didn't mind. Overall, the hotel and room were clean. Our room had a balcony overlooking the pool which I saw was cleaned every morning. We had a big room and big bathroom which were nice. Internet was spotty the first couple days on account for rain but we managed. It's located right downtown so lots of walkability to shops and restaurants. Staff was nice. Our only complaint was the parking was a bit of a nightmare. They partner with a lot nearby but the gate was often locked at night so my boyfriend had to make several trips to and from the lot to the hotel to get someone to open the gate. Parking came out to 25 pesos/day. Overall, I enjoyed it and I'm glad I chose it.
Stayed 6 nights in Sep 2025

8/10 Good

Blanca

Travelled with partner
Room location was great, the elevators were a great experience, staff always refilled bathroom supplies, staff was friendly and courteous.
Stayed 3 nights in Sep 2025

8/10 Good

Jose Alfredo Martinez, Mexicali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days, on the last day, the A/C was not working properly,
Stayed 5 nights in Sep 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth Hernandez

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

Evodia

Travelled with family
Disliked: Cleanliness
The AC had gone out in y ge em t ire. Finding a replacement hotel took a long timetook a l look ng.time.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Stayed 6 nights in Aug 2025

8/10 Good

Sara

Stayed 2 nights in Aug 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Travelled with family
No complaints. Everything was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

6/10 Okay

ALEJANDRA

Stayed 1 night in Jul 2025