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Hotel Central Merida by Kavia

Property class: 3

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Photo gallery for Hotel Central Merida by Kavia

Hallway
Deluxe Double Room
Front of property
Hallway
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
563F C. 69 Centro, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪2 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Central Merida by Kavia

Along with a restaurant, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free.
Hotel Central Merida by Kavia offers 39 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Hotel Central Merida by Kavia's great location gets high marks from our customers. During your stay, you're just a quick walk from US Visa Applicant Service Center. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Paseo de Montejo and 7 minutes from Yucatan International Convention Center
There's a restaurant on site. WiFi is free in public spaces. Hotel Central Merida by Kavia also features tour/ticket assistance and a water dispenser.

Smoking is allowed in designated areas at this 3-star Mérida hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.
Onsite venue - family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 135 for adults and MXN 135 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hotel Central Merida by Kavia.

Property is also known as

Central Merida By Kavia Merida
Hotel Central Merida by Kavia Hotel
Hotel Central Merida by Kavia Mérida
Hotel Central Merida by Kavia Hotel Mérida

Hotel Central Merida by Kavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 405 reviews
Rating 8 - Good. 95 out of 405 reviews
Rating 6 - Okay. 59 out of 405 reviews
Rating 4 - Poor. 36 out of 405 reviews
Rating 2 - Terrible. 34 out of 405 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

RUSS

Stayed 3 nights in Jan 2026

2/10 Terrible

Noel

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Poor service, no hot water
Stayed 4 nights in Nov 2025

8/10 Good

Jaime, Fishkill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located.
Stayed 16 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Aug 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2025

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo a un 200%
Stayed 3 nights in Aug 2025

4/10 Poor

Kyal James

Disliked: Cleanliness, staff & service, property conditions & facilities
was a little annoy the front desk was rude and and when I used translation to talk with my phone she was even more annoyed then I got into my room the floor was dirty and dusty the sheets where old and had stains on them there was a Bolt sticking out of the floor which I stepped on the Shower only had 1 sliding door so when I had a shower everything got wet I was hoping for fresh beds every day and also new water and fresh supplies for the shower but never got any of that
Stayed 3 nights in Aug 2025

2/10 Terrible

Dilip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly receptionist was lil rude . Secondly said no parking , if u park around here and police comes is your problem , we are not responsible. How can stay there after feeling unwelcomed and unsafe ?
Stayed 1 night in Jul 2025

8/10 Good

Higinio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

marty

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff, great location
Stayed 5 nights in Jun 2025

8/10 Good

Arturo de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, right in from the of the bus terminal and walkable distance to the main centre of the city. The room was nice and clean, however the AC does not work properly, after sometime it starts making very annoying noises and stops cooling. Staff are really friendly and helpful, they allowed me to store my bags before the check in time, since I have to go for an appointment at the US consulate. I'll be considering booking this hotel in the future.
Stayed 1 night in Jun 2025

6/10 Okay

Kim

Liked: Property conditions & facilities
Disliked: Amenities
Ok for a one night stay. Conveniently located across from Ado terminal and many restaurants, plaza, cathedral. Had basic room which was very small especially the bathroom. Toilet smelled of urine. Good water pressure & hot water. AC was well cold and wifi and tv worked fine. Designated smoking area was out front on sidewalk. Exterior was very dirty and smelly
Stayed 1 night in May 2025

10/10 Excellent

hugo

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Josselin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación está muy cómoda para ir caminando al centro, la habitación muy limpia
Stayed 1 night in May 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As first time tourists in the area personally an impressive place to relax, enjoy quality time and a very good environment.
Stayed 1 night in Apr 2025

2/10 Terrible

Gonzalo

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Best to try somewhere else

A very cheap and uncomfortable hotel. Don't have your expectations high and you'll survive. The worst part about it was the mattresses. Out of 20+ years of traveling, they were in the top 5 for the most uncomfortable mattress I've ever slept on. The room is not big and there is no room to put anything. The water that comes out of the faucet and shower is disgusting. If you need a decent place to sleep overnight, this will get you by, but I would not stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Haydee

Stayed 1 night in Dec 2024

2/10 Terrible

Yolanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom is super small, at the end of the hallway didn’t have light, hallway was very dark. The elevator didn’t work. I don’t recommend this place.
Stayed 1 night in Nov 2024

8/10 Good

VICTOR MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert

Stayed 2 nights in Oct 2024

8/10 Good

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Pastor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff plays loud music while cleaning rooms and from the foyer area and the staff are inconsiderate and rude. There is no one to report the noise they make by talking loud in the hallways and slamming doors while cleaning. It was a horrible experience and I will never stay there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Marlin

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 1 night in Sep 2024