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Hotel Colonial

3.0 star property

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Photo gallery for Hotel Colonial

Terrace/patio
Outdoor pool
Property entrance
Property entrance
King Size Bedroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle 62 No 476, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Size Bedroom

King Size Bedroom

King Size Bedroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, individually decorated, desk

Room Standard

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Premium bedding, in-room safe, individually decorated, desk

Single Room Standard

  • 21 sq m
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, in-room safe, individually decorated, desk

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 4

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About this property

Hotel Colonial

Colonial hotel with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Hotel Colonial offers 73 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Colonial. During your stay, you're just a quick walk from Universidad Autónoma de Yucatán. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Jose Peon Contreras Theater and The Rectory Jesus Third Order
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Colonial. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Colonial was completed in September 2024.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 1:00 PM.
El Colonial - Onsite buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 300 metres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 1:00 PM for a fee: MXN 280 for adults and MXN 230 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Colonial

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 230 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Merida
Hotel Colonial Merida
Colonial Hotel Merida
Hotel Colonial Mérida
Colonial Mérida
Hotel Colonial Hotel
Hotel Colonial Mérida
Hotel Colonial Hotel Mérida

Hotel Colonial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 581 reviews
Rating 8 - Good. 231 out of 581 reviews
Rating 6 - Okay. 106 out of 581 reviews
Rating 4 - Poor. 35 out of 581 reviews
Rating 2 - Terrible. 25 out of 581 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Apr 2025

4/10 Poor

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Far too noisy unless you are a clubber everynight.

This hotel has a great location. Unfortunately that location in the historical centre is also very noisy. On the same block there is a nightclub that plays thumping music till at least 2am if not later every day. Also car traffic on the stone laid roads is noisy even with me staying on the 4th floor. My room was exposed on 2 sides and I suspect the night club problem would be in the whole hotel except for those lower down facing the road. Rooms were clean. TV was modern where you can sign in your own Netflix, Youtube or Prime TV. A/C had only one setting, very cold and was fairly noisy for a split unit device.
Stayed 4 nights in Jan 2025

10/10 Excellent

rosa a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, the service was excellent
Stayed 10 nights in Dec 2024

8/10 Good

julest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone room dont work,internet super bad,dont work.only work for few minutes
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Under construction

Stayed a number of nights. Hotel is renovating. The noise during the day borders on intolerable. I work in hotel rooms and I could not here (or hear!). Although wi-fi can hit 200 +mps many rooms cant't and often a high latency rate: but what is the point if someone is jackhammering below you. Once the renovation is done I'm sure it will be great to stay again. Renovated rooms are really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Dennise

Liked: Staff & service, property conditions & facilities
Love how it was
Stayed 1 night in Jul 2024

8/10 Good

Rosalinda

Stayed 3 nights in May 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities
Great locatio, great staff. Hotel under renovation, constuction
Stayed 4 nights in Mar 2024

4/10 Poor

Alejandro

Stayed 11 nights in Feb 2024

10/10 Excellent

Sandra, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Stayed 1 night in Feb 2024

8/10 Good

Ezequiel

Stayed 1 night in Feb 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2023

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a long time for check in, room was not ready. Staff wasn’t around to help with the luggage during check in and out. The swimming pool was not clean! The place is a ran down place, old mattresses with holes! We couldn’t wait to check out! I do not recommend to any one!

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to downtown, so many dinning optios!
Stayed 2 nights in Jun 2023

10/10 Excellent

Elena, Baldwin Park

Travelled with family
Liked: Cleanliness, staff & service
Thank you everyone
Stayed 3 nights in Apr 2023

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in my bedroom was very dirty. A console had a tacky spilled liquid which was not cleaned. Just a very filthy room.
Stayed 1 night in Apr 2023

2/10 Terrible

Waltraud

Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv service
Stayed 7 nights in Nov 2022

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice. And affordable.
Stayed 4 nights in Oct 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was quite helpful for a non Spanish speaker.
Stayed 6 nights in Oct 2022