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Hotel Hacienda Izamal

3.0 star property

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Photo gallery for Hotel Hacienda Izamal

A poolside area with lounge chairs, umbrellas, and a building with arches.
A two-story building with a yellow facade and white columns, featuring a pool with a clear reflection.
A hotel with a well-maintained lawn, palm trees, and a clear sky.
A hotel room with two beds, a window with curtains, a nightstand with a lamp, and a ceiling fan.
A covered corridor with white columns, benches, and wall-mounted lanterns.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
284 Calle 38 Centro, Izamal, YUC, 97540
  • Place, Kinich Kak Moo Ruins
    ‪10 min walk‬
  • Place, Hecho a Mano
    ‪13 min walk‬
  • Place, Convent of San Antonio de Padua
    ‪15 min walk‬

Room options

View all photos for Standard Duplex, 2 Double Beds, Accessible, Courtyard View

A hotel room with two beds, a window with curtains, a nightstand with a lamp, and a view of greenery outside.

Standard Duplex, 2 Double Beds, Accessible, Courtyard View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Non Smoking, Garden View

A neatly made bed with rose petals on the floor, a bedside lamp, and a nightstand with a phone.

Junior Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Hacienda Izamal

An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel Hacienda Izamal offers 10 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Izamal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Hacienda Izamal, you'll be within walking distance of Kinich Kak Moo Ruins. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Kinich Kak Moo Ruins and Itzamna Park
  • Airport shuttle service available for a fee
Hotel Hacienda Izamal offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Izamal hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Izamal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Hotel Hacienda Izamal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Izamal
Hotel Hotel Hacienda Izamal Izamal
Izamal Hotel Hacienda Izamal Hotel
Hotel Hotel Hacienda Izamal
Hotel Hacienda Izamal Izamal
Hotel Hacienda
Hacienda
Hotel Hacienda Izamal Hotel
Hotel Hacienda Izamal Izamal
Hotel Hacienda Izamal Hotel Izamal

Hotel Hacienda Izamal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hannes

Liked: Cleanliness
Clean and crisp room, friendly staff, beautiful and well kept property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet with good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and very comfortable. Staff were polite and helpful. The grounds including the pool were immaculate. A great place to call home while in Izamal.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Maria Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Izamal is a small but family-friendly and clean hotel. We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
Parking is easy , the bedrooms are dirty ,furniture are vere old and damage:(
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Everything O.K.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Mairghread

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación y todas las instalaciones muy limpias, el personal muy atento en especial la chica de la recepción gracias a sus recomendaciones de restaurantes comimos muy bien y aún precio razonable. Superaron mis expectativas, mi esposo encantado. Los recomendamos ampliamente.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Angelina Del Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No sirvió el aire acondicionado, fuera de eso el lugar es precioso y el personal muy amable
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel para estar conociendo el pueblo.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pratique pour loger près du centre mais voisinage très bruyant durant la nuit, fête ?
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hiram Manuel

Liked: Cleanliness, staff & service, amenities
La habitación muy cómoda. El lugar muy lindo y limpio
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Romina

Liked: Cleanliness, property conditions & facilities
La habitación está muy limpia, tiene todo lo necesario para una estancia cómoda. Es minimalista en el sentido de casi no tener muebles. Las personas son muy amables. La única sugerencias es que si te toca lluvia con maletas, toma taxi. Aunque el hotel está a un km del centro, as calles no están hechas para caminar con maletas, sillas de ruedas, carriolas, etc.
Jicaras en el hotel
Izamal
Llegada por el tren maya
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rafael José

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y la habitación y el estacionamiento cubrieron mis expectativas.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

JESUS ALEJANDRO

Liked: Cleanliness, amenities
Falta mucha capacitación en el trato al cliente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto …. Volveré algún día
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle hotel bien situé personnel agreable
Stayed 1 night in Mar 2025
Verified review

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro caminando. Por la noche pasamos mucho calor ya que el aire acondicionado comenzó a fallar y no enfriaba bien debieron haber revisado eso antes de entregarnos la habitación tuvimos una cucaracha en el baño
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está tranquilo y limpio
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia la habitación, muy amables todo el personal y muy cerca del centro
Stayed 2 nights in Dec 2024