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Hotel Kocai Izamal

3.0 star property

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Photo gallery for Hotel Kocai Izamal

Outdoor pool
Comfort Double Room, Pool View
Comfort Double Room, Pool View
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
265 C. 49 Esperanza, Izamal, YUC, 97540
  • Place, Itzamna Park
    ‪15 min walk‬
  • Place, Centro Cultural y Artesanal
    ‪15 min walk‬
  • Place, Hecho a Mano
    ‪15 min walk‬

Room options

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View

Comfort Double Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Single Room, Pool View

Comfort Single Room, Pool View

Comfort Single Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Kocai Izamal

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and coffee/tea in a common area are onsite.
Hotel Kocai Izamal offers 8 air-conditioned accommodations with blackout drapes/curtains. 16-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This Izamal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Kocai Izamal , you'll be within walking distance of Convent of San Antonio de Padua. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Just a 2-minute drive from Convent of San Antonio de Padua and a few minutes from Hecho a Mano
  • Train station pick-up, train station drop-off, and bus station shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. Hotel Kocai Izamal also features an outdoor pool and coffee/tea in a common area. Self parking is free.

This 3-star Izamal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:30 AM.
Hotel Kocai Izamal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:30 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: MXN 159 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 AM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 16 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 159 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Kocai Izamal offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 AM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Kocai Izamal Hotel
Hotel Kocai Izamal Izamal
Hotel Kocai Izamal Hotel Izamal

Hotel Kocai Izamal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We had the place to ourselves. Pool was great, breakfast was lovely, room and bed were comfortable. Not much shower water pressure and a bit out of town, but for one night it was just fine. Best to have a car, as the are no Ubers in Izamal.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un detalle con la regadera, es muy incómodo bañarse por qué sale muy poca agua de la regadera
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es sencilla poco lejos del centro pero el lugar está muy limpio se siente muy seguro la alberca y todo muy limpio , las personas que atienden muy amables . Nos gustó mucho casi la parte favorita del viaje
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, nos quedamos en habitacion para dos personas, todo muy limpio, el personal súper amable, el desayuno delicioso y las instalaciones increibles
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, amenities
El hotel estaba limpio y la decoración linda, buena opción si buscan un hotel con estacionamiento y lo mejor, ofrecen un desayuno continental muy rico!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar increíble las habitaciones son independientes comodas con temática de casa maya la piscina es muy bonita el personal fue de lo más atento el lugar esta un poco retirado del centro pero lo increíble del lugar vale mucho la pena
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente Muy recomendable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lidia Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, la alberca también. El personal muy amable, definitivamente lo recomiendo y volveré. Solo un detalle, para los que padecemos de dolor de espalda, los colchones eran muy suaves, por lo demás todo muy bien y limpio.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las instalaciones, se duerme delicioso y todos son muy amables!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar unico en Izamal, mas que encantandador, fuera de lo convencional en el lugar y el trato de quienes atienden simplemente maravilloso
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

JESUS ALEJANDRO

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025