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Hotel Kocai Izamal

2.5 star property

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Photo gallery for Hotel Kocai Izamal

Outdoor pool
Comfort Double Room, Pool View
Restaurant
Exterior
Comfort Double Room, Pool View

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
265 C. 49 Esperanza, Izamal, YUC, 97540
  • Place, Itzamna Park
    ‪15 min walk‬
  • Place, Convent of San Antonio de Padua
    ‪15 min walk‬
  • Place, Kinich Kak Moo Ruins
    ‪20 min walk‬

Room options

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View

Comfort Double Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room, Pool View

Comfort Single Room, Pool View

Comfort Single Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Shared Dormitory

Classic Shared Dormitory

Classic Shared Dormitory

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 8 Single Beds

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About this property

Hotel Kocai Izamal

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a coffee shop/cafe and coffee/tea in a common area are onsite.
Hotel Kocai Izamal offers 8 accommodations with ceiling fans and blackout drapes/curtains. Rooms open to furnished lanais. 16-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This Izamal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Kocai Izamal , you'll be within walking distance of Convent of San Antonio de Padua. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Just a 2-minute drive from Convent of San Antonio de Padua and a few minutes from Hecho a Mano
  • Train station pick-up, train station drop-off, and bus station shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Kocai Izamal also features an outdoor pool and coffee/tea in a common area. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. Free self parking is available.

This Izamal hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Hotel Kocai Izamal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:30 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 499 per accommodation

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Kocai Izamal offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Kocai Izamal Hotel
Hotel Kocai Izamal Izamal
Hotel Kocai Izamal Hotel Izamal

Hotel Kocai Izamal Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ALAIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es sencilla poco lejos del centro pero el lugar está muy limpio se siente muy seguro la alberca y todo muy limpio , las personas que atienden muy amables . Nos gustó mucho casi la parte favorita del viaje
Stayed 1 night in Mar 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the place to ourselves. Pool was great, breakfast was lovely, room and bed were comfortable. Not much shower water pressure and a bit out of town, but for one night it was just fine. Best to have a car, as the are no Ubers in Izamal.
Stayed 1 night in Feb 2026

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente Muy recomendable
Stayed 1 night in Jan 2026

10/10 Excellent

Lidia Esmeralda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, la alberca también. El personal muy amable, definitivamente lo recomiendo y volveré. Solo un detalle, para los que padecemos de dolor de espalda, los colchones eran muy suaves, por lo demás todo muy bien y limpio.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un detalle con la regadera, es muy incómodo bañarse por qué sale muy poca agua de la regadera
Stayed 1 night in Mar 2026

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, nos quedamos en habitacion para dos personas, todo muy limpio, el personal súper amable, el desayuno delicioso y las instalaciones increibles
Stayed 1 night in Feb 2026

10/10 Excellent

JESUS ALEJANDRO

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel A

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel estaba limpio y la decoración linda, buena opción si buscan un hotel con estacionamiento y lo mejor, ofrecen un desayuno continental muy rico!
Stayed 1 night in Jan 2026

10/10 Excellent

Armando, Tijuana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar increíble las habitaciones son independientes comodas con temática de casa maya la piscina es muy bonita el personal fue de lo más atento el lugar esta un poco retirado del centro pero lo increíble del lugar vale mucho la pena
Stayed 1 night in Jan 2026

10/10 Excellent

Laura, Merida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las instalaciones, se duerme delicioso y todos son muy amables!!!
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo, Playa del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar unico en Izamal, mas que encantandador, fuera de lo convencional en el lugar y el trato de quienes atienden simplemente maravilloso
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos, oxkutzcab

Stayed 1 night in Apr 2025